DoubleTree by Hilton Hotel Boston Bayside

Hotels
•
Doubletree by Hilton
7.9 (2228 reviews)
240 Mount Vernon Street , Boston , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Used linen
High parking fees

Categories

Cleanliness
7.49
Guests appreciated cleanliness but noted issues with used linen.
Service
8.46
Staff were described as very friendly and helpful.
Location
7.9
Location was good for transport, but not in the center of Boston.
Room Quality
7.95
Rooms were comfortable and spacious.
Amenities
7.68
Good amenities, though breakfast and parking were extra.
Value for Money
7.84
Pricing was deemed reasonable considering the location.
Food and Beverage
7.39
Breakfast was varied but sometimes considered overpriced.
Overall Experience
8.46
Overall positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:14

Property Description

Bright Rooms with Cable TV
The DoubleTree by Hilton Hotel Boston Bayside offers bright rooms with cable TV, providing a comfortable and relaxing stay for guests after a day of exploring the nearby attractions.

Convenient Location and Shuttle Service
Situated within walking distance of a 'T' underground station, guests have easy access to city center sites and attractions. Additionally, the hotel provides a courtesy shuttle service to Boston Logan Airport, ensuring a hassle-free travel experience for guests.

Meeting Facilities and Dining Options
With a meeting facility available on-site, the hotel caters to both business and leisure travelers. Guests can unwind at the lobby lounge with cocktails or enjoy a meal at the Marketplace Cafe, offering a variety of options for breakfast, lunch, and dinner.

Book your stay now at the DoubleTree by Hilton Hotel Boston Bayside for a seamless blend of convenience and comfort during your visit to Boston.

Important information:

Guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Internet

    WiFi is available in public areas and costs USD 14.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 2228 reviews
Cleanliness: 7.49
Service: 8.46
Location: 7.9
Room Quality: 7.95
Amenities: 7.68
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.46
J
JEAN PAUL • extended_group • us
8
Was a pleasant, affordable and quite area.
Pros:

Closeti the subway station, clean and friendly staff.

Cons:

Carpet floor in the room.

2026-07-04 • via Nuitee
H
Hannah • couple • be
9
2026-07-04 • via Nuitee
F
feldt • couple • us
9
Great
Pros:

Transportation to/from airport/cruise port verrry nice!!
Francisco very nice !!
Lade going driver!!
Looking for w and to next trip

Cons:

Re Umberto bike in fitness not working

2026-07-03 • via Nuitee
M
Michael • couple • us
3
Overprices zero value
Pros:

Hilton has de-evolved in the Motel 6. Congratulations for selling out your brand to the dumpster.

2026-07-01 • via Nuitee
M
MOORE • couple • gb
7
2026-07-01 • via Nuitee
S
Shernell • solo_traveller • us
8
Pros:

Great staff. . Especially Francisco at the front desk.
The Kitchen staff was also great. Especially Johnathan and Isaiah. Breakfast was delicious.

Cons:

We booked a room with a water view and got a room that overlooked the parking lot.

2026-06-29 • via Nuitee
A
Adwoa Adoma • solo_traveller • gh
10
2026-06-29 • via Nuitee
S
Safak Vahit • solo_traveller • tr
8
Good value for price
Pros:

Location is great, rooms are not very small.

Cons:

AC was working a bit loud.

2026-06-26 • via Nuitee
K
Kenny • solo_traveller • gb
10
Excellent would highly recommend staff were really helpful
Pros:

Location, staff comfort

Cons:

Was a bit pricey

2026-06-23 • via Nuitee
J
Jeanne M • solo_traveller • gb
10
Very comfortable stay
Pros:

Lovely size room, comfy bed abs facilities. The bathroom products smell beautiful. The staff were super helpful especially the lady in reception. The location to the subway was only a short walk across the road providing access to to the city and Gillette Stadium for the World Cup game

Cons:

Wish I could gave stayed longer

2026-06-22 • via Nuitee
P
Pam • solo_traveller • us
9
Pros:

Friendly staff and shuttle driver accommodating to get me to South Station to catch my bus on time.

Cons:

Free breakfast with room

2026-06-21 • via Nuitee
S
Sean • couple • gb
4
Did not meet my expectations
Pros:

Location

Cons:

Noise at night was terrible, tvs could be heard in other rooms as well as talking, walls seemed paper thin, there shouting and fighting in corridors. Complained to the receptionist who did apologise but it was still noisy at night. Soundproof rooms, certainly not.

2026-06-20 • via Nuitee
S
Sara Bruce • family_with_children • us
10
Boston with gkids
Pros:

Staff friendly location good

Cons:

Entrance check in desk hotel restaurant and the to go area was lacking in appeal

2026-06-16 • via Nuitee
C
Crystal • couple • us
10
GReat customer service from front desk and an awesome security guard.
Pros:

We only stayed for a couple hours over night to catch an early flight in the morning.

The person at the front desk was fantastic, the security guard was also great!! Felt very welcome by both. Front desked helped a lot

2026-06-16 • via Nuitee
B
Blair Hutton • solo_traveller • gb
9
Pros:

Staff were excellent with friendly service throughout our stay. Excellent location for getting in and out of Downtown Boston with a lovely beach for swimming on the doorstep

Cons:

The protocol for breakfast with service at a counter and uncertainty of what was included or not seemed like it could have been improved.

2026-06-15 • via Nuitee
S
Sara Bruce • family_with_children • us
9
The staff was professional & friendly. Punctual on airport shuttle for return to airport 5am.
Pros:

Clean and staff friendly

Cons:

Needs upgrade and better seating for food. Needs a restaurant
There was not an airport shuttle on arrival. $40 uber ride

2026-06-15 • via Nuitee
L
Lisa • couple • us
7
2026-06-15 • via Nuitee
A
Ananjan • solo_traveller • in
8
Very good.
Pros:

Room, cleanliness, amenities.

Cons:

Dining facilities.

2026-06-15 • via Nuitee
M
Malcolm • solo_traveller • us
6
2026-06-14 • via Nuitee
K
Krystal • solo_traveller • us
5
Not a great stay except for great staff customer service
Pros:

The staff were very accommodating and understanding. Definitely gave great customer service.

Cons:

The property well the rooms smelled bad. Me and family changed room 3 times upon check in and were disappointed that these rooms are not clean to my expectations. There was so much dust on the bed frame, lamp, clock, bed frame and phone to call them. I took pictures to show them and the bed omgggg was so uncomfortable. I basically tossed and turned all night. This was not a pleasant stay and the definitely would not recommend anyone to stay if unless you’re staying for a night and leaving the next day.

2026-06-10 • via Nuitee