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Facilities
Property facilities
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Free beach shuttle
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Paid WiFi
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free beach shuttle
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Free bus station shuttle
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Electric bicycle charging station
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Bright Rooms with Cable TV
The DoubleTree by Hilton Hotel Boston Bayside offers bright rooms with cable TV, providing a comfortable and relaxing stay for guests after a day of exploring the nearby attractions.
Convenient Location and Shuttle Service
Situated within walking distance of a 'T' underground station, guests have easy access to city center sites and attractions. Additionally, the hotel provides a courtesy shuttle service to Boston Logan Airport, ensuring a hassle-free travel experience for guests.
Meeting Facilities and Dining Options
With a meeting facility available on-site, the hotel caters to both business and leisure travelers. Guests can unwind at the lobby lounge with cocktails or enjoy a meal at the Marketplace Cafe, offering a variety of options for breakfast, lunch, and dinner.
Book your stay now at the DoubleTree by Hilton Hotel Boston Bayside for a seamless blend of convenience and comfort during your visit to Boston.
Guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 25 per day.
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Internet
WiFi is available in public areas and costs USD 14.95 per 24 hours.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Location is good
Staff was not friendly at all. Acted like we were a bother to them.
A room next to us had loud music on until 3am on the first day. No one even cared. I complained the next day. The front desk attendant came over and asked them to turn it down, which they did for about 30min and then proceeded to play it until 4am. No one came back to check in on the situation.
The room felt dusty and dirty. Both of our allergies flared up and it was hard to breathe in there when AC was on.
When AC was off it still blew cold air from the outsideide so the temperature in the room would drop rapidly.
Not to mention the clicking sounds that AC made (while turned off) at random time intervals waking us up from already light sleep.
I opened the AC unit just to see a thick layer of dust covering the inside, including air filters. No one seems to be cleaning those things.
Someone was constantly slamming doors in the hallway.
Hallway smelled of cigarettes during the day and of cannabis at night.
Ventilation in the bathroom didn’t work.
On top of that, they want you to pay $3 for a tiny bottle of water that should be complimentary.
Close to Boston
Just two towels in the bathroom
Clean
Pl
It was very clean a spacious and the staff was very polite and professional .
Because I'm not from there the street to it was a little confusing, parking was way to far and I keep my card locked and wasn't made aware that they charge 1 dollar so the room I wanted was canceled so that was disappointing
Hôtel propre et agréable, avec un personnel très sympathique.
Petit bonus très apprécié : les cookies à l’accueil.
L’emplacement était idéal pour nous, proche de la mer et à deux pas de la Red Line pour rejoindre facilement le centre de Boston.
Nous recommandons sans hésiter.
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Location was ok
I did not get the room that I booked for and I was not notified at the front desk that the one I booked for was not available and they will have to put me in a different room which ended up being a two queen size bed I have a very tall and big Husband that did not work for us at all
It’s clean
This hotel should honestly be condemned. If I could give it negative stars, I would.
Upon check-in, the front desk clerk was on the phone and completely ignored me—no acknowledgment, no “I’ll be with you shortly,” nothing. Another guest arrived after me, signed in, and was immediately helped next. I had to state that I was there first before I was finally assisted. No apology was given. I initially hoped this was an isolated incident, but it was not.
During check-in, the clerk handed me cookies and then informed me they contained nuts. I have a nut allergy and had to immediately hand them back. No alternative options were offered for guests with allergies.
The room itself was unacceptable. The bed felt like sleeping on a hard bench, the sheets appeared unchanged, the pillows were completely flat, and the lighting was extremely poor—even removing the lamp cover made no improvement. Parking is also an additional charge and completely unreasonable given the condition of the property.
Breakfast service raised even more serious concerns. An Asian female staff member offered us pre-made, frozen eggs, while white guests were clearly being served freshly made eggs. She also attempted to give us old cheese. Thankfully, another staff member stepped in—he was professional, kind, and made our breakfast fresh, including fresh eggs and fresh bread. I give him five stars for his service alone. Without him, the breakfast experience would have been unacceptable.
It was deeply concerning to feel treated differently after paying for a room that was already subpar. Breakfast was only acceptable because another employee took the initiative to provide proper service. I also overheard other staff members express concerns about her behavior.
I spoke with management before leaving and was told the issue would be addressed. I do not believe any corrective action was taken.
Overall, this experience reflects extremely poorly on the Hilton brand. This hotel is overpriced, poorly managed, and not worth the money. The conditions, service, and treatment of guests are unacceptable. I strongly advise others not to stay at this hotel
Clean, shuttles to airport and local restaurants
No coffee in the lobby
Cerca a mi punto de interés
Estuvo bien
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