DoubleTree by Hilton Dallas-Farmers Branch

Hotels
•
Doubletree by Hilton
8.6 (425 reviews)
11611 Luna Road , Farmers Branch , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean and spacious rooms
Great location
Cons:
Expensive and bland breakfast
Limited number of towels
Rude front desk staff

Categories

Cleanliness
8.65
Generally clean and well maintained, with minor issues regarding towels.
Service
8.95
Staff described as very nice and responsive.
Location
8.65
Perfect location, albeit a bit remote on weekends.
Room Quality
8.85
Rooms described as clean, spacious, and comfortable.
Amenities
8.65
Amenities good, with some limitations on towels and cleanliness of pillows.
Value for Money
8.35
Breakfast pricing was considered pricy and underwhelming.
Food and Beverage
7.95
Breakfast was underwhelming with limited options for the price.
Overall Experience
8.75
Enjoyable overall stay, with some points to address in breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:15

Property Description

Convenience and Comfort at Doubletree Club Dallas-Farmers Branch

Convenience Store and Free Wi-Fi: Stay connected with complimentary Wi-Fi in each room and enjoy the convenience of an on-site store.

Fitness and Recreation: Take advantage of the walking track, gym, pool, and lounge with pool tables for both relaxation and activity.

Dining and Views: Indulge in a delicious breakfast buffet and deli options at the hotel restaurant, then unwind with cocktails while enjoying scenic views of Colinas Crossing Lake.

Experience the perfect blend of convenience and leisure at Doubletree Club Dallas-Farmers Branch. Book your stay now for a memorable Dallas getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 425 reviews
Cleanliness: 8.65
Service: 8.95
Location: 8.65
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.35
Food and Beverage: 7.95
Overall Experience: 8.75
D
Danyelle • extended_group • us
10
Pros:

Great location everything was 10/10... Plus a great price 😜

2026-04-04 • via Nuitee
S
Syed • solo_traveller • us
10
Pros:

Clean sheets and clean room

Cons:

Nothing

2026-04-03 • via Nuitee
J
Jennifer • couple • us
8
Would stay again.
Pros:

The property was clean and comfortable- we will stay there again, for sure.

Cons:

There was one working elevator and it took so long for the cleaning staff to use it we had to use the stairs. We waiting several times over 10 min for the elevator- when we left we even carried our luggage down the stairs.

2026-04-02 • via Nuitee
J
Julie • family_with_children • us
1
I was told I didn't have a reservation with the confirmation email number but was charged! NO GOOD!
Cons:

I called to cancel my stay on 2-11 and was told that I would pay for a night. I decided to keep my reservation. When asked for my confirmation number I was told that I did not have a reservation. There was a lot of communication between booking and the front desk while I was on hold awaiting confirmation on my reservation.
I called again on 2-13 to confirm my reservation and to let them know that I would not be checking in on 2-13 as originally planned but would be staying 2-14. Again, I was asked for my emailed confirmation number and was told that I did not have a reservation. I asked if there were rooms available for 2-14 and was told that he could not take my reservation over the phone and that it would have to be done online. However, I was charged for the hotel stay! I went to the hotel personally to find out what was happening. I spoke to Howie and when she asked for my confirmation number she could NOT find my reservation BUT I was charged a no show fee! How can I be charge a no show fee/hotel stay when I was told that my reservation was no where to be found! Such a bad deal!

2026-03-31 • via Nuitee
C
Cure • couple • us
9
2026-03-17 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Staff was very friendly and helpful.

2026-03-10 • via Nuitee
W
Wilson • couple • us
10
2026-03-02 • via Nuitee
S
Sonja • solo_traveller • fi
9
2026-01-31 • via Nuitee
V
Vignesh • couple • us
5
2026-01-30 • via Nuitee
Q
qiangrui • extended_group • us
1
Cons:

The front desk staff was very rude and unprofessional. The way I was treated made me feel unwelcome and possibly discriminated against. This is unacceptable for a brand like Hilton.

The room condition was also disappointing — the bedside lamp didn’t work, and there was a strong oily smell in the room that made it uncomfortable to stay in.

I would not recommend this hotel unless significant improvements are made.

2026-01-27 • via Nuitee
T
Tami • couple • us
7
Great rooms a little in organized . I realize it is a storm but really
Pros:

We had a ice storm so they are open

Cons:

The free shuttle stopped running and we had to get an uber for 65 dollars
We also had breakfast included then the man told us it was 18 per person I showed him our reservation but he said he was still required to get signature

2026-01-26 • via Nuitee
I
Ileana • extended_group • us
10
2026-01-19 • via Nuitee
F
Frenchezca • couple • us
10
Pros:

Everything was cleaning and comfortable

2026-01-19 • via Nuitee
F
Francisco • family_with_children • us
9
Pros:

Breakfast was excellent.

Cons:

The only negative was the coffee. Yuk! How do you ruin drip coffee?

2026-01-19 • via Nuitee
J
Joyce • couple • us
10
Overall pleasant and inviting. AC was superb for Texas heat. Thanks!!!!
Pros:

The breakfast was really good and portions were worth the cost. Staff in breakfast area were on top of keeping customers needs taken care of. Check in staff were over the moon helpful with whatever needed to be answered and so friendly. All that was missing was the red carpet. LOL

Cons:

No microwave

2026-01-19 • via Nuitee
A
Alma • solo_traveller • us
8
2026-01-19 • via Nuitee
N
Natasha • extended_group • us
6
Pros:

Cleanness

Cons:

Pay for breakfast and air not working

2026-01-15 • via Nuitee
R
rahshi • couple • us
10
2026-01-15 • via Nuitee
D
Downs • couple • us
10
Pros:

The staff was very nice and very courteous during our 2 day stay.

2026-01-13 • via Nuitee
S
stephanie • couple • us
10
2026-01-04 • via Nuitee