Chateau Louis Hotel & Conference Centre

Hotels
8.1 (1595 reviews)
11727 Kingsway , Edmonton , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Restaurant food and service
Cons:
Cleanliness issues
Outdated facilities
Noise from other rooms

Categories

Cleanliness
7.35
Some reviews mention that rooms were not very clean, and the hotel is looking dated.
Service
8.35
Multiple reviews highlight friendly and helpful staff.
Location
8.85
Reviews consistently praise the excellent location near the hospital and downtown.
Room Quality
7.85
Rooms were comfortable but some mentioned issues with noise and outdated facilities.
Amenities
7.85
General satisfaction with amenities like the restaurant and various room features.
Value for Money
8.35
Many reviews indicate that the hotel provides good value for the price.
Food and Beverage
8.35
Guests enjoyed the food quality and service in the restaurant.
Overall Experience
7.85
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:59

Property Description

Elegant Dining and Entertainment
Indulge in French cuisine at the Royal Coach Dining Room and enjoy drinks at Julian’s Piano Bar with live music and a unique ambiance.

Relaxation and Recreation
Unwind in the Gaming Entertainment Centre, summer garden, or fitness center, offering a variety of activities for your leisure.

Convenient Location
Located just minutes away from downtown Edmonton, the hotel is close to popular attractions like the Alberta Aviation Museum and the Art Gallery of Alberta.

Book your stay at Chateau Louis Hotel & Conference Centre for a delightful blend of luxury and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1595 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
W
Wilfred solo_traveller ca
10
Pros:

Good location. Comfortable bed.

2026-08-29 via Nuitee
S
Shannon solo_traveller ca
10
2026-08-29 via Nuitee
C
Catherine family_with_children ca
9
2026-08-29 via Nuitee
H
Hezi Aloni solo_traveller il
8
2026-08-29 via Nuitee
L
Lance solo_traveller ca
8
Pros:

The room was clean and plush. Easy to access

2026-08-29 via Nuitee
F
FRANCIS family_with_children ca
8
2026-08-29 via Nuitee
F
Fabrizio solo_traveller ca
8
2026-08-28 via Nuitee
C
Cheryl couple ca
8
2026-08-28 via Nuitee
H
Hunter couple ca
9
2026-08-28 via Nuitee
C
clayton solo_traveller ca
9
Pros:

Great rooms, very clean, staff very helpful

Cons:

Didn't have any issues

2026-08-28 via Nuitee
C
Christine couple ca
1
Horrible and very sticky carpet
Pros:

Nothing

Cons:

Booked this hotel stay over 8 months ago with a Visa/debit card, only to arrive and be told that they needed an “actual” Visa card. Unreal!

2026-08-28 via Nuitee
K
Krista couple ca
9
2026-08-28 via Nuitee
R
Rylie couple ca
10
2026-08-27 via Nuitee
L
Liviu solo_traveller ca
9
A place worth staying.
Pros:

Better than expected in all aspects.

2026-08-26 via Nuitee
M
maurice family_with_children ca
8
It was comfortable.
Pros:

Mostly good price and location

2026-08-25 via Nuitee
L
Laurette couple ca
10
2026-08-24 via Nuitee
C
Chelsea solo_traveller ca
1
Disappointing & Disgusting
Pros:

Absolutely nothing.

Cons:

​Don’t let the photos online or the nice vibe in the lobby fool you..this stay was a complete nightmare.
​The website showed bright, updated rooms, but what I actually got was a dark, outdated room with old, disgusting carpet that felt uncomfortably damp and damaged, beat-up furniture. The entire place was filthy: spills splattered on the walls, baseboards scuffed up, and hair left behind in the bathroom. To top it off, the room smelled terrible, the shower didn't even have hot water, and the beds were so hard you could feel the springs digging into you.

​There was zero to do since the hotel bar was completely closed. Paying $175 for a single night was already an absolute rip-off for these conditions.

​The only positive part of the entire experience was the front desk staff, who were genuinely friendly and polite. Otherwise, this place is dirty, misleading, and completely rundown. Save your money and stay far away.

2026-08-23 via Nuitee
L
Lisa Marie couple ca
8
Decent place to stay beds are comfortable and the staff is very friendly however, the rooms and the place itself needs s
Pros:

Ample parking and the onsite restaurants were a great bonus.

Cons:

The hours of the restaurants weren’t great. Rooms could use some updating

2026-08-22 via Nuitee
D
Denise couple ca
8
Happy to stay there again !
Pros:

Breakfast was delicious & great .
We used to like staying there alot a few years ago but then we switched hotels.

Cons:

Room kind of smelled like stale cigarette smoke.
Damage deposit is high. I certainly understand why that could be since some people have no respect.
The young lady at the desk whom we checked in with was not very friendly or nice for that matter.

2026-08-21 via Nuitee
M
Manmeet couple ca
10
2026-08-21 via Nuitee