Holiday Inn - the niu, Fender Amsterdam

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (7348 reviews)
Cruquiusweg 61 , Amsterdam , NL
+31 20 800 8130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Good location with bus/tram access and scenic harbour views
Spacious, modern rooms with large bathrooms
Good variety of food/drink and acceptable breakfast
On-site/public parking available
Comfortable beds mentioned by some guests
Cons:
Serious service incident (unauthorised access with wrong key) and unreliable housekeeping
Maintenance and cleanliness issues (holes in sheets, old towels, clogged showers)
Uncomfortable or springy mattress and poor room lighting for some guests
Limited bar menu and some broken amenities (table football, poor-condition rental bikes)
No smart TV in some rooms / TV not working
Perceived value concerns given price and service shortfalls

Categories

Cleanliness
7.2
Mixed. Several guests reported maintenance/cleaning issues (holes in sheets, old towels, lumpy bedding, clogged shower and inconsistent room servicing), lowering cleanliness perception.
Service
7.6
Mixed. Staff described as friendly and welcoming, but serious service problems noted (unauthorised access with wrong key, repeated failures to service rooms), which reduces the score despite courteous staff.
Location
9.9
Very positive. Repeated praise for quiet, pleasant neighbourhood, scenic harbour views, and excellent bus/tram connections; on-site public parking also mentioned.
Room Quality
8.1
Mixed to positive. Rooms described as spacious, modern with large bathrooms and good beds, but some guests reported uncomfortable mattresses, poor lighting and minor wear (holes in sheets).
Amenities
7.6
Mixed. Useful amenities such as parking and breakfast available, but several shortcomings (limited bar menu, broken table football, poor-condition rental bikes, no smart TV in some rooms, low lighting).
Value for Money
7.9
Mixed. Some guests felt the price (one mentioned ~£200/night) did not match issues like housekeeping and room maintenance; others found it acceptable for a short stay with good location.
Food and Beverage
9
Generally positive. Multiple mentions of a good variety and standard quality for food and drink and acceptable breakfast, though the bar food/menu was noted as limited.
Overall Experience
9.9
Overall positive. Many guests would return or recommend due to friendly staff, good location, modern rooms and pleasant views, despite documented service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Accommodations with Convenient Amenities
The niu Fender in Amsterdam offers stylish 4-star accommodations with air-conditioned rooms, free WiFi, and private bathrooms. Guests can enjoy the convenience of a bar, restaurant, and private parking during their stay.

Personalized Service and Support
With a 24-hour front desk, tour desk, and luggage storage, guests at the niu Fender can expect personalized service and support throughout their visit. The staff is dedicated to ensuring a comfortable and enjoyable stay for all visitors.

Prime Location with Easy Access to Attractions
Located just 3.2 km from Artis Zoo and within close proximity to Rembrandt House and Dutch National Opera & Ballet, the niu Fender provides easy access to popular attractions in Amsterdam. Additionally, with Schiphol Airport only 24 km away, guests can enjoy seamless travel arrangements.

Book your stay at the niu Fender now for a memorable Amsterdam experience!

Important information:

When booking more than 9 rooms, different policies may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 7348 reviews
Cleanliness: 7.2
Service: 7.6
Location: 9.9
Room Quality: 8.1
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 9
Overall Experience: 9.9
A
ALCI • family_with_children • be
7
2026-11-07 • via Nuitee
E
Emily • couple • gb
10
Great location to visit Amsterdam without getting stuck in the busy centre. Very nice hotel and staff on the reception 2
Pros:

Great location if you’re driving as they have a secure underground car park. it’s about a 30 min walk into main Amsterdam but there’s also buses and other public transport. The beds are super comfy and the room is very clean with a nice bathroom. We didn’t use the bar or restaurant so can’t comment on that but the area seemed decent too.

Cons:

Nothing.

2026-11-07 • via Nuitee
R
Remy • couple • nl
7
2026-11-07 • via Nuitee
B
Breijsens • family_with_children • be
10
Je reviendrais
Pros:

Hôtel super propre très belle accueil et le transport de bus juste en bas de l’hôtel au top !

Cons:

Rien à dire

2026-11-06 • via Nuitee
M
Mohamed • family_with_children • eg
8
Very nice stay
Pros:

Room is spacious and nice, beds are comfortable. Nice and helpful staff.

Cons:

Location is not that close to the center. TV was a dilemma to turn on every day. No kettle in the room until i asked for one.

2026-11-06 • via Nuitee
İlhan • extended_group • tr
7
Tekrar geldiğimde tercih edebilirim.
Pros:

Merkeze ulaşım uzak ama kolaydı. Tek vasıtayla merkeze gidebiliniyor. Çevre sakin ve güvenliydi. Temizlik yerindeydi.

Cons:

Biraz daha merkezi konumda olsa iyi okurdu.

2026-11-06 • via Nuitee
D
Depinder • couple • pt
9
2026-11-05 • via Nuitee
A
Abril • solo_traveller • it
10
2026-11-05 • via Nuitee
E
Elisabeth • family_with_children • fr
10
2026-11-05 • via Nuitee
R
Rihanna • couple • gb
10
2026-11-05 • via Nuitee
K
kristof • family_with_children • be
9
2026-11-03 • via Nuitee
M
Merdie • extended_group • gb
8
2026-11-03 • via Nuitee
B
Barth • family_with_children • be
9
Amsterdam is een mooie leuke stad
Pros:

Ruime kamers ( familiekamer) , propere ruime badkamer .

Cons:

De kamer was een beetje donker (verlichting) en jammer genoeg kon er geen venster open voor verluchting

2026-11-03 • via Nuitee
T
Thomas • family_with_children • at
9
2026-11-03 • via Nuitee
M
Manuel • extended_group • sv
10
Nice family stay
Pros:

Overall breakfast is really good.

Cons:

Breakfast could be hotter (the dishes that are hot).

2026-11-02 • via Nuitee
P
Peter • family_with_children • be
5
Pros:

Ligging

Cons:

De aanduiding naar het hotel toe en de ingang waren bijna niet te vinden. Ook veel geld moeten betalen voor de parking. Compensatie kan voor gasten.

2026-11-02 • via Nuitee
Y
Yaroslav • family_with_children • be
9
Raport qualité et prix
2026-11-02 • via Nuitee
T
Tamas • family_with_children • hu
10
Pros:

Minőségi szoba, felszerelés, tisztaság, reggeli, kedvesség

Cons:

Kicsit távolabb van a belvárostól, de ezt tudtuk előre

2026-11-02 • via Nuitee
A
Aiky • solo_traveller • fr
9
2026-11-01 • via Nuitee
K
Keerthi • extended_group • be
10
2026-11-01 • via Nuitee