Hotel Indigo Guanajuato by IHG

Hotels
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Hotel Indigo
9.5 (167 reviews)
Col. Centro , Guanajuato , mx

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Children allowed

Facilities

Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Very helpful/attentive staff
Excellent location (close to attractions, walkable)
Consistently clean rooms with working AC
Comfortable beds and good room size
Delicious breakfast
Cons:
Restaurant dinner described as poor/awful by some guests
Parking charge noted as an extra cost
Some rooms are dark
Shower floor reported slippery

Categories

Cleanliness
9.8
Multiple reviewers explicitly praised cleanliness ("Very clean", "la limpieza", "habitacion limpia"); one mention of a slippery shower floor is a minor negative but overall cleanliness is excellent.
Service
10
Consistently praised staff: "very helpful and so kind", "super helpful", "el personal muy amable", and excellent attention from staff — strong positive service sentiment.
Location
10
Location repeatedly highlighted as a key positive ("good location", "Location is perfect", "you can walk everywhere", close to attractions) despite one comment that the surrounding area feels less pretty; overall location is excellent.
Room Quality
9.2
Rooms described as clean, modern, large, with comfortable beds and working AC; negatives include 'habitaciones oscuras' (dark rooms) and the slippery shower floor, so very good but not perfect.
Amenities
9
Amenities noted include good AC and breakfast service and modern room features; parking is available but the charge was called out as a drawback, yielding a slightly tempered score.
Value for Money
9.5
Overall value perceived as strong given cleanliness, location and service; some guests noted the parking charge as a negative but it does not substantially reduce perceived value for most reviewers.
Food and Beverage
8.5
Breakfast receives high praise ("Great breakfast", "desayunos muy deliciosos"), but at least one reviewer called the restaurant dinner 'awful' — mixed F&B sentiment, slightly below the overall target.
Overall Experience
10
Many guests described their stays as 'Perfect', 'amazing', or 'Great Stay' and highlighted helpful staff, cleanliness and location — strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:52

Property Description

Charming Boutique Hotel in the Heart of Guanajuato

Luxurious Accommodations: Hotel Indigo Guanajuato offers stylish rooms with modern amenities, ensuring a comfortable stay for guests exploring the city.

Prime Location: Situated within walking distance of major attractions such as Juarez Theater and Alhondiga de Granaditas Museum, guests can easily immerse themselves in the vibrant culture of Guanajuato.

Convenience at Your Doorstep: With La Paz Square and the Convention Center in close proximity, coupled with easy access to The Alley of the Kiss, The Mummies of Guanajuato Museum, and Union Garden, guests can make the most of their stay without any hassle.

Experience the charm of Guanajuato at Hotel Indigo Guanajuato - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Location

Guest Reviews

9.5
Based on 167 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 10
M
Maria Carolina • extended_group • co
7
2026-08-19 • via Nuitee
C
Clementine • solo_traveller • hu
9
Very nice hotel in center of Guanajuato
Pros:

Very good location in Guanajuato

2026-08-09 • via Nuitee
V
Virna • family_with_children • ca
10
Pros:

The hotel is in a good location.
Staff were very helpful and so kind all the time.

Cons:

Very clean, food was good.

2026-07-21 • via Nuitee
H
Ho • couple • hk
7
Pros:

The staff is super helpful, especially the counter staff

Cons:

The dinner of the restaurant is awful

2026-07-18 • via Nuitee
F
Francisco • solo_traveller • us
10
Perfect
Pros:

Location is perfect. Very clean and AC works great. Staying cool, a clean comfy bed, and good service is what I liked the best about this hotel.

2026-06-26 • via Nuitee
Q
Qiwen • couple • mx
10
EXCELENTE
2026-06-23 • via Nuitee
J
Jennifer • couple • us
10
It was amazing planning on coming back
Pros:

Location you can walk everywhere

2026-06-03 • via Nuitee
Y
Yael • family_with_children • us
9
Pros:

Great breakfast!

2026-05-25 • via Nuitee
C
Christian • couple • us
9
Great Stay!
Pros:

Location

Cons:

N/A

2026-05-20 • via Nuitee
M
miguel angel • couple • mx
10
muy bien
Pros:

todo bien

Cons:

el piso de la ducha resbaloso

2026-05-18 • via Nuitee
N
Noe • solo_traveller • mx
10
2026-05-07 • via Nuitee
D
Daniel Alejandro • extended_group • mx
10
Pros:

el personal muy amable, ubicación excelente por que esta muy cerca de la alhóndiga y al teatro Juárez 15 minutos caminando

Cons:

El cobro del estacionamiento

2026-05-04 • via Nuitee
L
Liliana • extended_group • co
9
Hotel lindo y habitaciones comodas
Pros:

Muy lindo y comodo, la habitacion limpia y el personal amable

Cons:

Las habitaciones oscuras y la ubicación aunque es céntrica, la zona no es muy bonita y aunque es segura, da la sensación de inseguridad.

2026-05-02 • via Nuitee
C
claudia • family_with_children • mx
10
excelente!
Pros:

Me gusto la limpieza, las camas, las almohadas super comoda, los desayunos muy deliciosos con su pan brionche,la atención del personal es maravilloso

2026-04-16 • via Nuitee
P
Paola Ariadna • solo_traveller • mx
10
2026-04-14 • via Nuitee
V
Vero Trejo • family_with_children • mx
10
2026-03-16 • via Nuitee
B
Bruce • couple • us
9
Pros:

Clean, modern, large rooms.

2026-03-01 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

La decoración

Cons:

Poca iluminación en la terraza

2026-02-08 • via Nuitee
V
Victor • family_with_children • mx
10
Pros:

La comodidad de las habitaciones

Cons:

Que no tuviera iluminación la terraza

2026-02-08 • via Nuitee
M
Martha • extended_group • mx
10
Pros:

La atención, la limpieza, el.confort, y la comida del.resraurante

Cons:

Solo fue una noche pero todo excelente

2026-01-20 • via Nuitee