Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Unclean facilities
Food quality not up to expectations

Categories

Cleanliness
6.66
Feedback indicated unsanitary conditions in the sauna and spa areas, with several mentions of inconsistent cleanliness.
Service
8.13
Many guests praised the staff for being friendly and helpful, despite some complaints about the training.
Location
8.67
Numerous reviews highlight the central and convenient location of the hotel.
Room Quality
8.12
Rooms were described as spacious and well-equipped, with good comfort levels.
Amenities
7.15
The amenities were noted as being outdated and in need of renovation.
Value for Money
8.11
Several guests felt that the experience met their expectations relative to the cost.
Food and Beverage
7.16
There were mixed reviews regarding the food quality and variety offered during meals.
Overall Experience
7.63
Guests reported overall satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:28

Property Description

Riverside Luxury in Karlovy Vary

Indulge in Relaxation: Unwind in the indoor pool or sauna after a day of exploring the nearby hot springs.

Culinary Delights: Enjoy a diverse culinary experience at the on-site restaurant offering Czech, international, healthy, and dietary options.

Wellness Oasis: Pamper yourself with a variety of spa treatments and services, including a hairdresser, for a truly rejuvenating stay.

Experience the epitome of comfort and luxury at Hotel Kolonada. Book now for a memorable stay in the heart of Karlovy Vary.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children from 2 years old to 14 years old stay for € 50 per person per night when using an available extra bed.
    People 15 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 116 reviews
Cleanliness: 6.66
Service: 8.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 7.63
K
Klara solo_traveller cz
9
2026-05-07 via Nuitee
A
Alena extended_group sk
8
2026-05-06 via Nuitee
G
Gschwengová couple sk
10
2026-05-04 via Nuitee
V
Vladimir solo_traveller sk
10
2026-05-04 via Nuitee
M
Miroslava couple sk
6
2026-05-03 via Nuitee
M
Matus solo_traveller sk
5
2026-05-03 via Nuitee
V
Vadym solo_traveller ee
10
2026-05-03 via Nuitee
R
Radek Sobotka solo_traveller cz
7
Pobyt ve Varech
Pros:

Lokalita

Cons:

- Absence parkování
- snídaně obecně(hlavně káva, ovocné nápoje)
- hotel není moc vhodný pro děti
- pokud bydlíte v pokoji s vyšším číslem, budete bloudit po chodbách

2026-05-02 via Nuitee
J
Jana extended_group sk
9
2026-04-18 via Nuitee
T
Tatiana Ostapenko solo_traveller ru
5
Pros:

Чистота в номере, вкусная еда, быстрое обслуживание, приятные менеджеры на ресепшене.

Cons:

Номер дали сбоку здания, тонкие стены, слышно соседей, слышен звук телевизора после 22-30 час. В один из дней не было днём горячей воды. Не работал фен. Не было в номере кофеварки и чайника, хотя принесли быстро.

2026-04-18 via Nuitee
B
Birgit couple de
9
Empfehlenswert
Pros:

Frühstück war gut.

Cons:

Sprachbarriere

2026-04-08 via Nuitee
S
Stefanie family_with_children de
9
Zentrale Lage und schöne Zimmer
Pros:

Sehr schönes, geräumiges Zimmer (Suite) mit stilvollen Möbeln. Gratis Tee/Kaffee und Obst im Zimmer. Gutes Frühstück, nettes Schwimmbad. Ideale Lage am Beginn der Fußgängerzone und gegenüber einer Heilquelle.

2026-04-07 via Nuitee
P
Petra extended_group sk
10
2026-04-07 via Nuitee
L
Larisa solo_traveller de
10
Empfehlenswert
Pros:

- freundliches Personal
- Essen
- Hotellage

Cons:

- Lautstärke auf den Fluren

2026-04-07 via Nuitee
T
Tatjana solo_traveller de
10
Всё понравилось, еда, персонал, комната
Pros:

В центре, чисто, комфортно

Cons:

Всё хорошо

2026-04-06 via Nuitee
Z
Zanar extended_group at
7
Overall, it was a good stay for two nights. However, I would not recommend this hotel if you are planning to spend more
Pros:

Central location. The sauna. Some days the breakfasts and dinners were very good.

Cons:

The spa area is quite small and appears larger in the hotel’s photos than it actually is.

One downside is the lack of on-site parking. If you arrive during a public holiday, when the city is crowded with tourists, it can be very difficult to find a parking space nearby.

2026-04-05 via Nuitee
M
Mikach couple cz
8
V Karlových Varech se nám líbí, rádi tam jezdíme a často. Jinak hodnocení velmi dobré.
Pros:

Lokalita vynikající a výhled na kolonádu úžasný. Personálu není co vytknout, jsou to profíci a lidi na svém místě. Měli jsme polopenzi, snídaně bohaté a večeře to samé, všude čisto a personál opravdu lítal a pracoval. Sauna a bazén v pohodě, prostěradla k mání, krásně vyžehlená.

Cons:

Negativa mi nevyhledáváme. Jen ženě se propadla postel, rošt jsem po nasazoval a bylo to. Vyřešeno za malou chvilku.

2026-04-05 via Nuitee
T
Theresa solo_traveller de
3
2026-04-01 via Nuitee
D
diana solo_traveller ru
6
Отель в аренде и этим всё сказано…
Pros:

Расположение

Cons:

Администратор София поселила в номер гораздо ниже уровнем. После обращения в Вам, переселили на следующий день. Разницу в цене пока не вернули. Жду возвращения денег на карту! Выключено отопление, а температуры ночью минусовые

2026-03-29 via Nuitee
T
Tostevin solo_traveller gb
8
Pros:

I like everything,.

Cons:

I am very positive person.And for me everything ok.

2026-03-28 via Nuitee