Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG

Hotels
Holiday Inn Express
9 (1853 reviews)
301 Clay Street , Nashville , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Awkward parking
Noisy from the interstate

Categories

Cleanliness
8.58
Room clean but could be improved in some areas like the bathtub.
Service
9.55
Staff was friendly and accommodating, although some interactions were slow.
Location
9.59
Convenient location near the interstate, but some noise concerns from traffic.
Room Quality
9.04
Rooms were clean and well-maintained, offering comfort.
Amenities
8.57
Breakfast offered was good but had limited options at peak times.
Value for Money
8.53
Overall value reflected a reasonable experience considering the location and services.
Food and Beverage
8.58
Good breakfast options but could benefit from additional variety.
Overall Experience
9.55
Generally enjoyable stay with plans to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Convenient Location
Holiday Inn Express & Suites - Nashville MetroCenter Downtown is strategically situated near top attractions like Nissan Stadium, Ryman Auditorium, and Bridgestone Arena, making it an ideal choice for travelers wanting to explore Nashville's vibrant downtown.

Modern Amenities
Guests can enjoy a range of amenities including a seasonal outdoor pool, fitness center, and free WiFi throughout the property. The hotel also offers a sun terrace for relaxation, ensuring a comfortable and enjoyable stay for all visitors.

Exceptional Service
With a 24-hour front desk, business center, and well-appointed rooms featuring air conditioning and flat-screen TVs, guests at Holiday Inn Express & Suites can expect top-notch service and convenience throughout their stay.

Book your stay at Holiday Inn Express & Suites - Nashville MetroCenter Downtown for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per stay.

Location

Guest Reviews

9
Based on 1853 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
H
hadley couple us
8
2026-04-18 via Nuitee
J
Joana couple br
10
Muito confortável
Pros:

Quartos espaçosos e confortáveis, café da manhã muito bom, com boa variedade e produtos frescos.

Cons:

Localização pouco longe do centro da cidade e estacionamento pago a parte.

2026-04-17 via Nuitee
B
Barbaro solo_traveller ch
9
Pros:

Emplacement

Cons:

Ras

2026-04-17 via Nuitee
N
Nicole couple ca
8
Very enjoyable.
Pros:

Great complimentary breakfast. Front desk staff was very helpful in getting us in a Uber to go downtown.

2026-04-16 via Nuitee
D
Dan solo_traveller ca
8
2026-04-16 via Nuitee
B
Billy couple us
7
2026-04-16 via Nuitee
D
Dean solo_traveller gb
8
Good location for German Town and great value.
Pros:

Location was walking distance to German Town and Baseball. Cheap Uber ride away from Broadway. Lady on Breakfast duty singing the pancakes song made our weekend.

Cons:

Nothing. Everything was as you would expect from a Holiday Inn. Coffee was Costa so great too.

2026-04-15 via Nuitee
L
Laura couple us
10
2026-04-15 via Nuitee
J
Jacqui solo_traveller ie
10
2026-04-12 via Nuitee
C
casey couple us
10
2026-04-10 via Nuitee
K
Kayleigh couple gb
9
Excellent stay - highly recommend!
Pros:

Super comfy big bed, clean, helpful and kind staff, quiet area, breakfast included. Short taxi distance away from downtown (cheap to get taxi too)

Cons:

Nothing really.

2026-04-09 via Nuitee
I
Isabelle solo_traveller us
1
Awful.
Pros:

The front desk staff were as friendly as they could be given my situation. The booking process on Booking.com was fairly easy.

Cons:

I was not refunded for a reservation I paid for because I was late to my check-in time despite sending a message to the property to inform them that I would be arriving late. I had been traveling in an area with poor signal, and apparently a message was not enough for the hotel to forgo canceling my paid room.

I had ALREADY paid for my hotel room. I was traveling for work; and, as a single woman on a business trip, rather than try and help me find reasonable accommodations, I was instead told to pay out of pocket for a new room at the same hotel, or to leave.

I then contacted Booking.com and was told that there was very little they could do to help, as the hotel staff had failed to notify Booking.com that my paid room was canceled.

2026-04-06 via Nuitee
A
Alexis couple us
10
2026-04-06 via Nuitee
C
Casey family_with_children us
10
2026-04-05 via Nuitee
M
Mariah solo_traveller us
9
My experience was amazing.
Pros:

Great parking and perfect location

Cons:

There wasn’t anything I didn’t like about this property.

2026-04-04 via Nuitee
L
Lee family_with_children gb
9
Pros:

Hotel was clean, friendly and decent size room for stay. It had onsite parking and breakfast was included. It was 10mins by bus to town centre easily accessible and close to Germantown which had plenty of lovely restaurants within walking distance.

2026-04-03 via Nuitee
J
Jennifer couple us
7
Pretty close to downtown Nashville
Pros:

Nice room, good breakfast. Onsite laundry
Cookies in the lobby

Cons:

Parking was $10.

2026-04-03 via Nuitee
L
Linda family_with_children us
10
2026-04-02 via Nuitee
M
Michael family_with_children us
10
Hope this helps
Pros:

The staff was friendly and helpful the breakfast was tasty and warm the rooms was super clean and comfy

Cons:

The price it was a lil expensive

2026-03-31 via Nuitee
J
jeanne couple us
9
2026-03-31 via Nuitee