Holiday Inn Express & Suites - Nashville MetroCenter Downtown by IHG

Hotels
•
Holiday Inn Express
9 (1961 reviews)
301 Clay Street , Nashville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Awkward parking
Noisy from the interstate

Categories

Cleanliness
8.58
Room clean but could be improved in some areas like the bathtub.
Service
9.55
Staff was friendly and accommodating, although some interactions were slow.
Location
9.59
Convenient location near the interstate, but some noise concerns from traffic.
Room Quality
9.04
Rooms were clean and well-maintained, offering comfort.
Amenities
8.57
Breakfast offered was good but had limited options at peak times.
Value for Money
8.53
Overall value reflected a reasonable experience considering the location and services.
Food and Beverage
8.58
Good breakfast options but could benefit from additional variety.
Overall Experience
9.55
Generally enjoyable stay with plans to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Convenient Location
Holiday Inn Express & Suites - Nashville MetroCenter Downtown is strategically situated near top attractions like Nissan Stadium, Ryman Auditorium, and Bridgestone Arena, making it an ideal choice for travelers wanting to explore Nashville's vibrant downtown.

Modern Amenities
Guests can enjoy a range of amenities including a seasonal outdoor pool, fitness center, and free WiFi throughout the property. The hotel also offers a sun terrace for relaxation, ensuring a comfortable and enjoyable stay for all visitors.

Exceptional Service
With a 24-hour front desk, business center, and well-appointed rooms featuring air conditioning and flat-screen TVs, guests at Holiday Inn Express & Suites can expect top-notch service and convenience throughout their stay.

Book your stay at Holiday Inn Express & Suites - Nashville MetroCenter Downtown for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per stay.

Location

Guest Reviews

9
Based on 1961 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
C
candy • solo_traveller • us
10
Pros:

The lady at breakfast and it was clean

2026-06-06 • via Nuitee
M
Malana • couple • us
10
2026-06-05 • via Nuitee
J
Jeremy • solo_traveller • fr
10
Pros:

Séjour parfait à Nashville ! Hôtel très bien situé, chambres propres et confortables, excellent petit-déjeuner et personnel extrêmement accueillant. Nous recommandons sans hésiter !

2026-06-04 • via Nuitee
T
travis • solo_traveller • us
8
2026-06-04 • via Nuitee
E
Erin • solo_traveller • au
10
Pros:

Hot cakes, hot cakes, get 'em while they're hot, hot cakes, hot cakes you'll like 'em alot... didnt get the lady's name, bit she was great at breakfast!

2026-06-04 • via Nuitee
S
Shanna • couple • us
10
Excellent accommodations and value.
Pros:

The property is a perfect location from downtown Nashville- not too far or near.

Cons:

N/A

2026-06-04 • via Nuitee
J
Julia • extended_group • de
8
2026-06-03 • via Nuitee
S
Steven • couple • gb
10
2026-06-02 • via Nuitee
C
Carlus • couple • us
10
Exceptional and very good place
Pros:

The property was great and I enjoy staying at this property

Cons:

Nothing

2026-05-30 • via Nuitee
K
Kathleen • solo_traveller • ca
10
Pros:

Breakfast was great....especially the singing breakfast lady "hot cakes, hot cakes, get 'em while they're hot..." 😄

Cons:

Everything was great!

2026-05-29 • via Nuitee
J
Jo • couple • gb
10
Fabulous
Pros:

Hotel very clean, bed super comfy and the staff were all lovely. Especially the ladies that worked in the kitchen at breakfast time - just don’t mention hotcakes! 🤣

Cons:

Nothing I did not like

2026-05-29 • via Nuitee
C
Charles • solo_traveller • us
10
2026-05-29 • via Nuitee
T
toddbJ3900TJ • Business
10
Top notch customer service.
Pros:

I recently had a colleague and myself reserve rooms at the Holiday Inn Express at 301 Clay St and the staff was fantastic!
I had an emergency we had to check out and leave immediately and ended up leaving my vehicle. The manager and staff were very compassionate and accommodating throughout the whole process. It is getting hard to find this type of service and professionalism today and the staff is a prime example of what top notch customer service is.
Thank you to the staff for your understanding during the challenging experience I had.
I would highly recommend staying with them on your next stay in the Nashville area.

Todd

2026-05-28 • via Tripadvisor
V
Veronica • family_with_children • us
10
It was a good stay
Pros:

The people were nice. The property was clean .

Cons:

I didn’t have any issues

2026-05-28 • via Nuitee
J
Jannie • couple • us
7
2026-05-27 • via Nuitee
B
Brett • family_with_children • us
10
2026-05-27 • via Nuitee
M
Mónica • solo_traveller • es
8
Pros:

El personal. Mención especial a personal del desayuno. Maravillosas.

Cons:

Nada

2026-05-27 • via Nuitee
O
Olivia • couple • us
10
2026-05-27 • via Nuitee
J
JASON • family_with_children • us
9
Pros:

The staff was friendly and helpful with anything we needed.

2026-05-26 • via Nuitee
P
Perla E • couple • us
10
Honestly amazing!
Pros:

The staff was amazing! Very helpful and professional!

2026-05-26 • via Nuitee