Bristol Palace

Hotels
8 (2887 reviews)
Zamecky vrch 34 , Karlovy Vary , cz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Great location with beautiful views
Cons:
Food quality inconsistent
Cold pool temperature
Some parking issues

Categories

Cleanliness
7.89
Rooms were very large and clean, but some issues noted with pool cleanliness.
Service
8.36
Staff was helpful and friendly, although there were mentions of unmotivated personnel at front desk.
Location
8.9
Great location on a hill with stunning views, convenient access to the city despite some steps.
Room Quality
8.35
Rooms were spacious and well-maintained, with good amenities.
Amenities
7.88
Spa facilities were decent but the pool was cold.
Value for Money
7.34
Some guests felt the room rate was high compared to the amenities, though location was a plus.
Food and Beverage
7.39
Mixed reviews on food quality; some enjoyed it while others found it lacking.
Overall Experience
7.86
Overall enjoyable stay with some drawbacks, including at the pool and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:48

Property Description

Historic Aristocratic Manor Setting
Bristol Palace, a historic hotel in Karlovy Vary, offers charm and elegance in a 19th-century manor. The antique wooden furnishings and pastel fabrics create a relaxing ambiance for guests.

Therapeutic Spa Treatments
Guests can indulge in classic massages, mud packs, Scotch showers, and hot-spring shower baths at the renowned spa. Experience rejuvenation and relaxation in the heart of Karlovy Vary.

Convenient Location
Located just 1 km from the Jan Becher Museum, Bristol Palace provides easy access to explore the city while enjoying a tranquil stay at the edge of Karlovy Vary.

Experience luxury, relaxation, and convenience at Bristol Palace. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Location

Guest Reviews

8
Based on 2887 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
Árpád solo_traveller hu
10
2026-08-29 via Nuitee
B
Bashim couple tm
9
2026-08-28 via Nuitee
A
Agca extended_group cy
5
2026-08-28 via Nuitee
A
Agca extended_group cy
5
Pros:

Its at the top of the city centre. We had difficulties to walk up there.
Its clean and comfortable.
I waited about 25 mins to check in. There was only one staff at the check in desk and she wasn’t able to meet all the people who was waiting for check in. She also wasn’t able to speak English so we had difficulties to understand each other.

2026-08-28 via Nuitee
H
Hartwig extended_group de
6
Große, geräumige Suite; altes romantisches Haus in recht guter Lage, ansprechender Pool
Pros:

Das Frühstück war ehr mäßig,
Betten waren um 17: Uhr noch nicht gemacht, später war das Zimmer zweitklassig gesäubert

Cons:

Zimmerservice

2026-08-27 via Nuitee
M
Mario family_with_children at
8
2026-08-27 via Nuitee
S
STELLA couple il
10
2026-08-26 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-08-26 via Nuitee
R
Rubaba solo_traveller de
7
Interessante Erfahrung
Pros:

Freundliche Personal, frühere Info über Parkplatzreservation, sodass wir rechtzeitig es erledogen könnten.

Cons:

Tunneln sind echt gruselig. Obwohl es ist schön ohne raus zu gehen nach Schwimbad ins zimmer zu kommen, aber gruselig 😅

2026-08-26 via Nuitee
B
Bernd couple de
7
2026-08-25 via Nuitee
S
Stefanie couple de
4
Nicht weiter zu empfehlen!!!!!
Pros:

Das Haus ist historisch gesehen, fantastisch.
Schade, das hier nicht mehr rausgeholt wird.

Cons:

Das Personal war unfreundlich. Auf den Fluren wurden die Mülleimer nicht geleert.
Einen Spa Bereich war nicht zu finden. Der Poolbereich roch unangenehm. Der Fitnessbereich ist sehr schlecht ausgestattet.

2026-08-23 via Nuitee
P
Pavel solo_traveller cz
8
2026-08-22 via Nuitee
B
Brigitte solo_traveller de
8
2026-08-22 via Nuitee
U
Ulrike couple de
10
Pros:

Sehr großzügiges Zimmer, ausgezeichnetes Frühstück, unglaublich schönes Ambiente

2026-08-21 via Nuitee
G
Gulnara family_with_children us
8
2026-08-21 via Nuitee
R
Raminta solo_traveller lt
9
2026-08-21 via Nuitee
M
Michael extended_group de
5
Wir würden nicht noch einmal buchen!
Pros:

Die Lager des Hotels und die Architektur hat uns sehr gefallen.

Cons:

Der Herr für die Einteilung der Parkplätze war sehr unfreundlich.
Die Rezetionistin freundlich aber überlastet. Pool und Sauna schwer zu finden!
Schlecht ausgeschildert.
Mittelmäßiges Frühstücksbuffet, wenig freundliches Personal.
Zimmerreinigung an einem Tag nicht erfolgt. Durchgesessene Coouchgarnitur!

2026-08-21 via Nuitee
S
svilen solo_traveller bg
10
2026-08-20 via Nuitee
S
Simona solo_traveller cz
8
2026-08-20 via Nuitee
P
Patricia solo_traveller nl
8
2026-08-18 via Nuitee