Bristol Palace

Hotels
8 (2860 reviews)
Zamecky vrch 34 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Great location with beautiful views
Cons:
Food quality inconsistent
Cold pool temperature
Some parking issues

Categories

Cleanliness
7.89
Rooms were very large and clean, but some issues noted with pool cleanliness.
Service
8.36
Staff was helpful and friendly, although there were mentions of unmotivated personnel at front desk.
Location
8.9
Great location on a hill with stunning views, convenient access to the city despite some steps.
Room Quality
8.35
Rooms were spacious and well-maintained, with good amenities.
Amenities
7.88
Spa facilities were decent but the pool was cold.
Value for Money
7.34
Some guests felt the room rate was high compared to the amenities, though location was a plus.
Food and Beverage
7.39
Mixed reviews on food quality; some enjoyed it while others found it lacking.
Overall Experience
7.86
Overall enjoyable stay with some drawbacks, including at the pool and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:48

Property Description

Historic Aristocratic Manor Setting
Bristol Palace, a historic hotel in Karlovy Vary, offers charm and elegance in a 19th-century manor. The antique wooden furnishings and pastel fabrics create a relaxing ambiance for guests.

Therapeutic Spa Treatments
Guests can indulge in classic massages, mud packs, Scotch showers, and hot-spring shower baths at the renowned spa. Experience rejuvenation and relaxation in the heart of Karlovy Vary.

Convenient Location
Located just 1 km from the Jan Becher Museum, Bristol Palace provides easy access to explore the city while enjoying a tranquil stay at the edge of Karlovy Vary.

Experience luxury, relaxation, and convenience at Bristol Palace. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2860 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
I
Irina • couple • de
8
Insgesamt ein gutes Hotel
Pros:

Personal, Lage, Frühstück

Cons:

Etwas veraltet

2026-07-02 • via Nuitee
F
Franz • couple • at
5
2026-06-30 • via Nuitee
O
Olena • family_with_children • de
8
Хороший готель, який відповідає співвідношенню «ціна - якість»
Pros:

Чудове розташування, приємний персонал, цікаво оснащені та чисті номери.

Cons:

Не дуже зручне розташування басейну, варто додати більш зрозумілі вказівники, особливо в зворотному напрямку.

2026-06-29 • via Nuitee
R
René • solo_traveller • de
2
Das Hotel hat keine 4 Sterne verdient
Cons:

Frühstück: trockenes Rührei mit Mais und Paprika, stapelfähige Spiegeleier, kein Lachs aber frische Knoblauchzehen, Papierservietten die zerfallen bei Benutzung, Verständigung nur tschechisch oder russisch
Der Sicherheitsdienst öffnet für Fahrräder nicht die Tore, hier soll man eine Treppe benutzen, der Abstellplatz wird mit Gartengerät zugetellt!
Die Hotelanlage besteht aus 6 Häusern, diese sind unterirdisch mit hunderten Metern Gängen verbunden!
Wer im falschen Bettenhaus gebucht hat braucht gute Schuhe!

2026-06-29 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-06-26 • via Nuitee
A
Anne • solo_traveller • de
5
2026-06-24 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-06-23 • via Nuitee
A
Alice • solo_traveller • de
8
2026-06-23 • via Nuitee
R
René • couple • de
10
2026-06-22 • via Nuitee
W
Wolfgang • solo_traveller • at
7
Cons:

Kein heisse Schokolade beim Frühstück, und nur ein deutschsprachiger TV Sender leider keine Nachrichten

2026-06-22 • via Nuitee
A
Anna • couple • sk
8
Karlove Vary sú veľmi pekné kúpeľné mesto, určite sa tam ešte vrátime, ale budem vyberať iné ubytovanie, niekde na rovi
Pros:

Klasické ubytovanie, nábytok starší, ale bolo čisto. Dva výťahy až do suterénu, kde je spleť chodieb k bazénu, fitnes….
Raňajky boli super, naozaj si bolo z čoho vybrať.

Cons:

Bristol Paláce je síce na začiatku pešej kolonády, ale je na kopci, čo nemusí každý zvládnuť vyjsť.
Čo sa mi nepáčilo, to bola cena za večeru, ktorá bola 35 eur na osobu a deň, čo bola veľmi prehnaná cena za to jedlo, ktoré sme dostali. Oproti recepcii je kaviareň, kde sa dá objednať aj jedlo, ktoré varia v tej istej kuchyni, tí istí zamestnanci a jedlo je za polovičnú cenu. Takže toto bolo veľké sklamanie.

2026-06-21 • via Nuitee
G
Gabriele • solo_traveller • de
8
Pros:

Es hat uns sehr gut gefallen

Cons:

Die Nähe zur Innenstadt, die Nähe zum wander man konnte gut viele Ausflugsziele erreichen, das Hotel hat eine hervorragende Lage,

2026-06-21 • via Nuitee
H
Heinrich • solo_traveller • de
9
2026-06-21 • via Nuitee
A
agron • solo_traveller • gb
7
2026-06-17 • via Nuitee
E
Elke • solo_traveller • de
8
2026-06-17 • via Nuitee
I
Ivan • family_with_children • de
9
2026-06-13 • via Nuitee
N
Nathalie • family_with_children • de
7
2026-06-13 • via Nuitee
L
Liz • extended_group • us
3
Go somewhere else
Pros:

There was a nice view if you can find it

Cons:

The pool and spa were awful. Smelled moldy. Hard to find the pool, very far away from the rooms. Frustrating to communicate in English with any of the staff, no reason they couldn’t have something written in English. The room was old. Pull out couch was broken. It was very expensive, disappointing for the money. Very far from downtown

2026-06-11 • via Nuitee
P
Petra • extended_group • ch
8
Schöne Lage, gutes Frühstück, nette Mitarbeiter, würde wiederkommen.
Pros:

Etwas in die Jahre gekommen, aber mit viel Flair

Cons:

Zimmermobiliar und Gestaltung … etwas Mischung aus Omas Wohnzimmer und 80er Jahre gewollt, aber nicht wirklich gekonnt

2026-06-11 • via Nuitee
P
peter • couple • de
8
2026-06-09 • via Nuitee