Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Delicious breakfast
Excellent location
Cons:
High price
Limited amenities

Categories

Cleanliness
9.3
Reviews indicate a clean and well-maintained hotel environment.
Service
9.8
Numerous reviews highlighted the exceptional responsiveness and friendliness of the staff.
Location
9.8
The hotel is praised for its location, being close to the city center while being in a quiet area.
Room Quality
9.3
Rooms are described as spacious and well-equipped, though some mentioned the need for updates.
Amenities
8.3
Amenities were mentioned positively with some notes on limited availability at times.
Value for Money
8.3
Some reviews suggest the price is high for the quality provided, impacting perceived value.
Food and Beverage
9.3
The breakfast options and quality were frequently highlighted as excellent.
Overall Experience
9.5
Overall sentiment reflects a high level of satisfaction with most aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:54

Property Description

Luxurious Accommodations

Smile Lanna Hotel, located in the heart of Chiang Mai, offers elegant 5-star accommodations with modern amenities. The air-conditioned rooms feature free WiFi, flat-screen TVs, and private bathrooms, providing guests with a comfortable stay.

Exceptional Facilities

Guests can enjoy a range of facilities including a fitness centre, outdoor pool, and a terrace to relax and unwind. The hotel also offers free shuttle service, a 24-hour front desk, and an on-site restaurant serving delicious meals.

Convenient Location

Situated close to popular attractions such as Wat Phra Singh and Chedi Luang Temple, Smile Lanna Hotel is the perfect choice for travelers interested in exploring the city. With free private parking and proximity to the airport, convenience is guaranteed.

Book your stay at Smile Lanna Hotel for a luxurious and convenient experience in Chiang Mai.

Important information:

Please be advised that alcohol is not served on the property, including in the mini-bar and restaurant. However, guests are welcome to bring their own alcoholic beverages with no additional charge.

Please note that property is under construction from 2 Dec 2022 until 31 March 2023, noise may be effected during 9.00AM until 5.00 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for THB 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2769 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
D
David • solo_traveller • au
10
Pros:

The staff were lovely. They decorated the room with a lovely birthday message and the breakfast service team sung happy birthday and surprised him with a cake. The staff were so happy to help.

2026-04-18 • via Nuitee
R
Rozalina • family_with_children • be
10
2026-04-18 • via Nuitee
M
Marcel • family_with_children • de
9
2026-04-18 • via Nuitee
N
Nancy • couple • us
9
Location, service and ground were all excellent
Pros:

Staff went above and beyond to help the customers. Location was great

2026-04-17 • via Nuitee
P
Philippe • couple • fr
10
2026-04-17 • via Nuitee
A
Anne • family_with_children • fr
7
Sur côté pour un 5 étoiles
Pros:

Emplacement central

Cons:

Chambre familiale sans vue
Salle du petit déjeuner un peu hall de cantine ( pas de places à l extérieur)

2026-04-16 • via Nuitee
J
Jennifer • family_with_children • fr
10
Un très bon séjour en famille
Pros:

Le cadre était magnifique, les chambres et la literie très confortable, le personnel serviable et souriant
Nous avons passé un merveilleux séjour

2026-04-16 • via Nuitee
J
Jackson • couple • ca
10
The hotel, staff and grounds were exceptional
Pros:

Beautiful hidden oasis just on the other side of the old city moat

Cons:

N/A

2026-04-16 • via Nuitee
慶太 • extended_group • jp
7
楽しかったです。
Pros:

スタッフの皆さん挨拶していたので快適に過ごせた。

Cons:

清掃があまり良く無かった

2026-04-16 • via Nuitee
G
Geraldine • family_with_children • gb
8
Pros:

Lovely traditional thai hotel

Cons:

Not enough beds around the pool

2026-04-16 • via Nuitee
D
Di • family_with_children • gb
9
Pros:

Nice hotel, staff are very friendly and helpful.

2026-04-16 • via Nuitee
J
Jed • couple • gb
10
Free pickup from the airport, which is only 10 minutes away. Smiles all around, good coffee at breakfast. Always a win w
Pros:

Pool, location, staff, food all great!

Cons:

Nothing to dislike

2026-04-16 • via Nuitee
M
Marijn • solo_traveller • be
8
2026-04-15 • via Nuitee
A
Alexander • solo_traveller • de
7
2026-04-15 • via Nuitee
J
Johanne • couple • gb
10
2026-04-15 • via Nuitee
C
Christian • family_with_children • de
10
2026-04-15 • via Nuitee
C
CHUNGCHUN • couple • tw
8
Pros:

人員用心且帶著笑容令人感到舒適。客房服務的餐點實惠且美味。

Cons:

第二次入住，相較前次能感受到差異，如房間mini bar縮水、沒有迎賓小禮等等。
！！！戶外木製躺椅有破損導致家人受傷，有與人員告知但仍未處理。

2026-04-14 • via Nuitee
L
Lena • extended_group • ch
10
Pros:

On a adoré! Le lieu paradisiaque, le personnel très sympathique, tout!

2026-04-14 • via Nuitee
S
Saar Van den bergh • solo_traveller • be
8
Pros:

Ideale uitvalsbasis voor Chiang Mai en omgeving. Zeer vriendelijke staff en zeer uutgebreid ontbijt met heerlijke koffie. Ruime kamers, zeer netjes en alles goed onderhouden.

Cons:

Zwembadwater laat groene sporen na op badkleding die er niet uitgaan. We moesten 200 Baht betalen voor 1 plastic verloren kamerkaart, dat is wel buiten proportie.

2026-04-13 • via Nuitee
E
Esther • couple • au
8
2026-04-13 • via Nuitee