Facilities

Full-service spa
Terrace
Garden
Luggage storage
Table tennis
Street parking
Concierge service
Wheelchair accessible
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Friendly staff
Good meal options
Variety of activities
Excellent service
Cons:
Maintenance issues in rooms
Mixed reviews on cleanliness
Some complaints about specific amenities

Categories

Cleanliness
6.8
Guests generally praised the cleanliness of the hotel, but there were some complaints about specific areas.
Service
8.8
Service received overwhelmingly positive feedback, with only a few complaints mentioned.
Location
8
The hotel's location was seen as convenient for access to various activities and attractions.
Room Quality
6.8
Rooms were generally comfortable, but some maintenance issues were reported by guests.
Amenities
7.5
Guests appreciated the range of amenities offered, but some mentioned specific areas for improvement.
Value for Money
6.9
Mixed feelings among guests regarding the perceived value for the price paid.
Food and Beverage
7.5
Food quality and variety received positive feedback, with some suggestions for enhancement.
Overall Experience
9
A majority of guests had a highly positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 03:32

Property Description

Relaxation and Recreation - Indulge in massages at the full-service spa, lounge by the outdoor pool, or play tennis at the outdoor court.

All-Inclusive Dining - Enjoy meals and beverages at the hotel's dining establishments included in the all-inclusive rates, and unwind with a drink at the bar or poolside bar.

Convenience and Comfort - With air-conditioned rooms, flat-screen TVs, and daily housekeeping, your stay at Atali Grand Resort ensures a hassle-free experience.

Ready to experience a blend of luxury and comfort? Book your stay at Atali Grand Resort today for a memorable vacation near Mylopotamos' beautiful beaches.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 12 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8
Room Quality: 6.8
Amenities: 7.5
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 9
S
Sandrine Isabelle partner
10
Pros:

Trop belle découverte personnel au top service impeccable et tres rapide
All inclus de bonne qualité qui nous fait découvrir la cuisine locale ainsi que européenne pour les difficiles (lol)
Bien situé a 45 min d'heraklion
Hotel a recommander

2024-09-28 via Nuitee
J
Joanie partner
8
Pros:

Les choix de nourriture sont nombreux et très bons. Nous avons été servi par certains membres du personnel de manière très variable; service extrêmement courtois et attentionné de certains, d’autres personnes ont été à la limite malpolies. La chambre était bien mais sans plus. Tout de même, je recommande cet endroit charmant et confortable!

2024-09-23 via Nuitee
K
KAREN partner
10
Pros:

Food excellent, lots of choices and tasty.
Reception staff and other staff friendly and helpful. Room was excellent and comfortable
Entertainment staff good with lots going on day and night
Only negative is the cleanliness of the pool. It is murky and green coloured and we had upset stomach after swimming. Perfect hotel otherwise

2024-09-22 via Nuitee
A
Alessandro family
8
Pros:

Hotel molto carino situato in una località davvero da scoprire con spiagge attrezzate e bel mare. Ideale per famiglie con Acqua park allin terno dellla struttura. Il paese di Bali è caratteristico e bel lungomare con molti ristoranti tipici e negozietti. Unica pecca il bagno davvero troppo piccolo e con doccia aperta molto scomoda

2024-09-02 via Nuitee
A
Andrew partner
6
Pros:

Definitely had its ups and downs. Biggest issues were the housekeeping and room. Room was not renovated, bed was uncomfortable and AC didn’t work well. We had issues with housekeepers taking the key card out of the room. It operated the electricity on the room, so our room was horribly hot and we had to get new keys issued twice.

2023-09-04 via Nuitee
M
Manolis
10
Pros:

Ολα μια χαρα στο ξενοδοχείο. Με αρκετα πραγματα να κανει καποιος
Ωραιο φαγητο κάι ποικιλία
Το μονο αρνητικο ηταν τα πολμα πολλα φωτα στους διαδρομους που εμπεναν μεσα στο δωματιο και στην ουσια ηταν σα να κοιμασε με τα φωτα αναμενα !!!

2023-06-05 via Nuitee
L
Luca
8
Buona soluzione.
Pros:

Struttura con impostazione moderna e appariscente. Nel complesso una buona struttura anche se non propriamente un 4 stelle. Personale gentile. Buffet mediocre. Pulizia migliorabile.

2022-09-29 via Nuitee
M
Marvin partner
8
Pros:

Leider gefiel uns das zuerst zugeteilte Zimmer nicht, da dies nicht wie auf den Bildern beschrieben war und leider auch dreckig war. Nachdem wir dies aber an der Rezeption ansprachen, wurden und direkt zwei andere Zimmer vorgeschlagen von denen uns eines sehr gefiel. Ab da war es ein sehr schöner Urlaub. Toller Service.

2022-07-17 via Nuitee
D
Daniel
10
Fantastic holiday!
Pros:

We had a fantastic time at Atali Grand resort. Stayed for 7 nights with wife, 2 kids (9 and 7) and grandmother. Everybody had a great time.
Hotel rooms are ok. Tea and coffee facility at room and also few more hooks/shelfs and bath curtain at bathroom would be great but this are minor things.
Food was very good, good choice for everybody. Few bits here and there needed touch of salt, lemon juice or some spices but if you complain about food there, you are just spoiled. Nobody from our party complained about food even once! Seafood was fresh (Octopus and calamary was soft and not gummy)
Animation team did good job considering they were not provided by Atali hotel but rather from Czech and French travel agents for their clients staying there(guest are mainly French, Czech/Slovaks and Polish)
AI drinks were ok, did the job.
Staff was amazing. They did the best they could.
Considering we payed around 1500 euros for 5 people, two standart rooms and AI (just hotel, no travel cost) this was very good deal and I would return for sure.

2022-06-23 via Nuitee
S
susan family
8
Pros:

The Hotel is lovely. The staff are excellent, especially the Reception. The food was very good. I found the dining room very oppressive. The design is very claustrophobic. It would have been better opened up altogether. The outside dining is lovely.

2021-10-01 via Nuitee
P
Piera Angela
8
Buona
Pros:

Buona nonostante i primi giorni che causa COVID ci è stato detto che non ci è stato fatto sia letto che pulizia
Poi dopo tre giorni di è sbloccato il tutto
Mancanza di spiaggia propria

2021-09-28 via Nuitee
P
Piotr family_with_children
8
Pros:

Fine

2021-08-12 via Nuitee