NH Collection Wien Zentrum

Hotels
NH Collection
9 (2344 reviews)
Mariahilfer Straße 78 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Good location
Decent amenities
Value for money
Cons:
Room updates needed
Limited breakfast options if late

Categories

Cleanliness
9.25
Most reviews praised the hotel's cleanliness, consistently rated high.
Service
9.25
Staff described as very polite and helpful across multiple reviews.
Location
9.25
The hotel is centrally located with great access to public transport and attractions.
Room Quality
8.25
While rooms are generally comfortable, some mention the need for updates.
Amenities
9.25
The hotel features a variety of amenities that enhance the stay.
Value for Money
9.25
Guests appreciated the value provided, especially considering location and amenities.
Food and Beverage
8.25
Breakfast options are plenty but some reviews mention limited choices if arriving late.
Overall Experience
9.25
Overall positive experiences reported, with a willingness to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:21

Property Description

Prime Location on Mariahilfer Straße:
NH Collection Wien Zentrum, situated on Vienna’s main shopping street, offers convenient access to shops and attractions. The Zieglergasse Underground Station nearby ensures easy exploration of the city.

Modern and Spacious Rooms:
With rooms ranging from 30 to 50 m², guests can enjoy comfort and style during their stay. The option of rooms with cooking facilities and scenic views adds a touch of luxury to the experience.

Relaxation and Convenience:
Guests can unwind on the roof terrace with breakfast and access the hotel's spa area for ultimate relaxation. The private parking garage, designed by Christian Ludwig Attersee, and proximity to dining options make NH Collection Wien Zentrum a top choice.

Book your stay at NH Collection Wien Zentrum for a memorable Vienna experience.

Important information:

If you arrive by car, please enter "Andreasgasse 6" into your navigation device.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet per night will be applied (max. 2 pets per room). Guide dogs free of charge.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 3.40 per hour.

Location

Guest Reviews

9
Based on 2344 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
M
Mareike solo_traveller de
8
2026-06-06 via Nuitee
J
Julless Couples
4
Not very good
Pros:

Indeed, the hotel needs a refresh. My room wasn't in the best condition, quite old and not very clean. Good breakfast located on the 7th floor. Nice location in the city centre, near metro starion

2026-06-05 via Tripadvisor
A
Abdul Rahman couple bh
10
2026-06-05 via Nuitee
S
Sree Venkateswarlu solo_traveller us
9
2026-06-04 via Nuitee
E
Erdem family_with_children tr
10
2026-06-02 via Nuitee
A
Alexandra solo_traveller ro
9
2026-06-02 via Nuitee
I
Iftach family_with_children il
8
2026-05-31 via Nuitee
U
Ulrike couple de
8
Pros:

Grosse Zimmer, super Lage

Cons:

Für mich waren die Matratzen trotz zusätzlichem Topper zu hart.

2026-05-30 via Nuitee
A
Ahmet family_with_children tr
9
2026-05-29 via Nuitee
H
HSUGrad NONE
6
Okay Stay
Pros:

Hotel needs a refresh. Our suite had a patio, but was in need of a deep clean. Mols in shower grout and stained curtains. Excellent service by staff at front desk and at breakfast. Good breakfast with nice option for dining on outdoor patio.

2026-05-28 via Tripadvisor
A
Alameer couple sa
8
Satisfied stay
Pros:

The location
The staff

Cons:

Nothing important that could be noticed

2026-05-28 via Nuitee
S
Shiri solo_traveller il
10
Pros:

נקיים, מיקום ושירות מעולה

Cons:

מקלחון קטן מאד

2026-05-28 via Nuitee
S
Silvia couple ar
10
Vacaciones
Pros:

Está muy bien ubicada, impecable todo, limpieza, personal, el desayuno, tengo a mi hija viviendo en Viena y me alojo siempre en este hotel por la excelente calidad que tiene

2026-05-28 via Nuitee
H
h_seyinmahmutg2022 NONE
10
A clean, quiet, very nice hotel.
Pros:

The rooms were very clean, quite quiet, the breakfast was small but sufficient and of good quality, the breakfast staff were extremely polite, courteous and friendly, and most of the reception staff were also friendly and very nice. If I come to Vienna again, I will choose this place again.

2026-05-27 via Tripadvisor
J
jakec3103 Couples Falkirk, Falkirk District, Scotland
6
Not all that
Pros:

I was slightly disappointed by this stay to be honest. Don’t get me wrong the bed was comfy. A/C was good. However on morning 1 there was children running up and down our landing screaming and making an absolute racket. I phoned reception to complain about this and see if they would do anything to stop it, I was met with I can locate the room with the kids but I can’t stop them playing or doing anything because they’re kids?. Sorry? I’ve never been in a hotel where it’s acceptable for children to be screaming their way up and down a hallway early in the morning. Then upon checkout I had one small bottle of water from our mini fridge which they attempted to charge me 6 euros for which is insane, I showed my disgust to this and they never ended up charging me but I was again shocked!

2026-05-27 via Tripadvisor
G
GÜRKAN family_with_children cy
10
Pros:

Very good location, very helpful staff, excellent breakfast and was very tasty. Beds and pillows are very comfortable…

2026-05-27 via Nuitee
Y
Yasser couple sa
5
تعرضت لموقف عند المغادرة من مدير الاستقبال لم يكن مهني بالشكل المطلوب.
Pros:

افطار شهي وتنوع ممتاز ومكان نظيف والعاملين في بوفيه الافطار جدا متعاونين وبشوشين وخدومين.

Cons:

لا يوجد نظام تدفئة في غرف الفندق.
نظام نظافة الغرف مشروط و لم يكن مرضي.
الفندق بشكل عام نظيف ومرضي يميل للبساطة اكثر.

2026-05-26 via Nuitee
N
noam couple il
9
מיקום מצוין , מלון טוב , ארוחת בוקר טובה
Pros:

המיקום , הניקיון , מיזוג טוב ( אם כי רועש ) השרות בחדר האוכל .

Cons:

המיטה קצת לא נוחה , עמוד גדול ליד המיטה די מפריע , אין מספיק מקומות איחסון נגישים , הכספת ממוקמת במקום נמוך מאוד וקשה להגעה.
דלפק הקבלה לא העביר את בקשתי פעמיים לקבלת זיכוי ארוחת הבוקר ביום האחרון..

2026-05-25 via Nuitee
R
Rita couple au
9
2026-05-25 via Nuitee
A
Abdulaziz couple sa
10
2026-05-24 via Nuitee