Capsis Hotel Thessaloniki

Hotels
8 (129 reviews)
18 Monastiriou Street, Thessaloniki, Central Macedonia, 546 29 , Thessaloniki , GR

Pets allowed

Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Arcade/game room
Electric car charging station
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Beautiful pool
Cons:
Outdated rooms
Cleanliness issues
High price for quality

Categories

Cleanliness
6.25
The cleanliness, particularly in the bathroom, was disappointing. Several foreign hairs were found on the non-slip mat in the bathtub.
Service
9.25
Staff is friendly and helpful. Service was good.
Location
9.25
Hotel is well-located near transport and city centre, which is a great advantage.
Room Quality
7.25
Rooms are outdated and in need of renovation, which is expected from a hotel of this rating.
Amenities
8.25
The rooftop pool was beautiful, although some areas needed improvement.
Value for Money
7.25
Price felt high for the quality received, particularly given the issues with cleanliness and amenities.
Food and Beverage
8.25
Breakfast buffet is good with lots of variety, but some food items were noted as being lukewarm.
Overall Experience
8.25
The stay was quite comfortable given the service and amenities, despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:25

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the spa, and unwind at the sauna, fitness center, or outdoor pool.

Diverse Dining Options and Entertainment

Savor Mediterranean cuisine at Byzantio or enjoy snacks at the coffee shops. The hotel also boasts bars and lounges for relaxation.

Convenient Services and Event Spaces

Benefit from complimentary internet access, a business center, and event facilities. The hotel offers airport shuttle services, parking, and well-equipped guestrooms.

A memorable stay awaits at Capsis Hotel Thessaloniki; book now to experience luxury in the heart of the city.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • Pool access available from 11 AM to 7 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Reservations are required for onsite COVID-19 testing

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

8
Based on 129 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 8.25
S
Steven
2
Pros:

Rooms are terribly outdated. Breakfast buffet is good, lots pf variety but this hotel hosts university students who did not have great etiquette at a buffet. Eating while getting food, loud and unruly behaviour, large tour groups also stay here.

2025-10-06 via Nuitee
L
louie partner
10
Pros:

Good hotel in a good location. Great breakfast and friendly staff.

2025-10-03 via Nuitee
L
Lotta
10
Pros:

Allasalue katolla oli mahtava ja aamiainen oli hyvä ja monipuolinen. Palvelu oli hyvää ja sijainti lähellä keskustaa, ravintoloita ja metroa. Huoneita voisi päivittää hieman viihtyisämmäksi ja wc/suihkutilat voisi rempata.

2025-10-03 via Nuitee
S
Shih-Min
6
Pros:

My floor of rooms are outdated aged, wifi is bad. Breakfast/restaurant is good, staff is good. Hallway is so burning hot.

2025-09-23 via Nuitee
J
Juan
8
Pros:

Good hotel and good condition but need a bit more care

2025-09-21 via Nuitee
P
Peter friends
10
Pros:

Top

2025-09-18 via Nuitee
M
Marianne friends
8
Pros:

Freundliches, hilfbebereites Personal. Sehr gutes Frühstücksbuffet. Zimmer für 3 Personen etwas klein und sehr laut, da das Fenster auf die Hauptstrasse rausging

2025-09-16 via Nuitee
M
Matthew
8
Good, central hotel.
Pros:

Capsis is close to everything: train station, KTEL bus stn, city centre.
The swimming pool is an oasis, except for the constant music. It's open 11:00 - 19:00
Buffet breakfast is fabulous.
Staff are friendly & helpful.
Room was ok, unfortunately the air conditioning unit dripped water on to plug sockets & showers door was broken.
Apart from that it was great.

2025-09-16 via Nuitee
O
Oleksandr
10
Pros:

Great view from the pool area, great pool and general personnel, very good breakfast.

2025-09-15 via Nuitee
D
D I
2
Over priced - poor standard for supposed quality
Pros:

Over priced!!
Pool was like one in Ibiza - loud banging music on a Sunday - really?!!
Lifts did what they fancied - didn’t matter what you pressed it randomly went up n down
Rooms were ok but our shower flashed hot , and the shower hose wouldn’t stay in one place - not exactly relaxing .
Charging for a bottle of water in the room -surely you could offer 1 bottle free.
Breakfast while plenty on offer was luke warm - the coffee ( for a country that has a coffee stand every 10 metres ) was bitter, just vile! And the orange juice was liquid sugar.
Would I stay again or recommend- no!

2025-09-10 via Nuitee
R
Rose partner
8
Pros:

Hotel was nice and feels like it would have been 5-stars in its heyday. Now, the service is still good, but the area nearby has become a bit run down despite being on a large main street. Nonetheless, quite comfortable stay and staff were wonderful.

2025-09-04 via Nuitee
D
Dler
8
Is ok nothing special
Pros:

Breakfast was amazing
Parking not available although it says we have parking but I had to park far away and pay for it

2025-08-28 via Nuitee
K
Kiriaki
10
Pros:

Schönes zentrales Hotel. Rezeption immer besetzt.
Zimmer sauber täglich Handtuchwechsel.

2025-08-27 via Nuitee
O
Onur
8
Pros:

Şehir merkezine yakın olması iyi avantaj, otelin girişi ve restoranı gayet iyi ama odalar çok eski. Neyse ki banyoları çok kötü değildi. Otoparkı var ancak 10euro ücretli. Ücret kısmı tamam ama otelden bir de ulaşabilirseniz otopark için rezervasyon yapmanız gerekiyor.

2025-08-26 via Nuitee
R
Rosaria
6
Pros:

Dalla descrizione,non ha soddisfatto le mie aspettative

2025-08-24 via Nuitee
C
CONSTANTINOS family
8
Pros:

The cleanliness, particularly in the bathroom, was disappointing. Several foreign hairs were found on the non-slip mat in the bathtub, which made for an unpleasant and unhygienic experience.

2025-08-22 via Nuitee
Y
Yirgalem
10
Pros:

Allgemeind wares gut .

2025-08-16 via Nuitee
G
Günter friends
10
Pros:

Zimmer wenn nicht in höherer Kategorie gebucht, renovierungsbedürftig. Nicht sehr schön und von einem 4 Sterne Haus auch anders zu erwarten. Poollandschaft am Dach wahnsinnig schön hergerichtet. Plätze eher begrenzt. Pool wie für ein stadthotel zu erwarten eher dürftig. Poolbar 👍 relativ zentral gelegen. Man kann den Hafen von Thessaloniki innerhalb von 20 Minuten fussläufig erreichen. Auch sind busstationen direkt vor dem Hotel.

2025-08-14 via Nuitee
F
Felicia
10
Pros:

Very nice place to stay

2025-08-10 via Nuitee
A
Athanassios
10
Pros:

Great location

2025-08-08 via Nuitee