ProfilHotels Nacka

Hotels
•
Profil Hotels by Ligula
8.9 (6093 reviews)
Värmdövägen 84 , Stockholm , se

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Parking costs
Location could be improved

Categories

Cleanliness
8.85
Most reviews indicate the hotel is clean and well-maintained.
Service
9.15
The staff is consistently described as friendly and helpful.
Location
8.95
The location is praised for its convenience to public transportation and access to the city.
Room Quality
8.75
Rooms are often mentioned as comfortable and well-equipped.
Amenities
8.65
Amenities such as breakfast and restaurant services received positive feedback.
Value for Money
8.65
Some reviews suggest the pricing is reasonable for the services provided.
Food and Beverage
9.15
Breakfast and food services are highly praised for their variety and quality.
Overall Experience
9.05
Overall satisfaction is high with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Luxurious Amenities and Services

Professionals Nacka boasts a fitness centre, terrace, and a restaurant and bar, offering guests a 4-star experience in Stockholm. Enjoy room service, a 24-hour front desk, and complimentary WiFi during your stay.

Comfortable and Well-Equipped Rooms

Each room at this non-smoking property features a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests will also appreciate the added convenience of a wardrobe and kettle in their rooms.

Delicious Dining Options and Nearby Attractions

Start your day with a buffet or continental breakfast before exploring Stockholm. Located near Sickla Beach, guests can easily partake in outdoor activities like hiking and skiing. Don't miss visiting Fotografiska - Museum of Photography and Tele2 Arena during your stay.

Ready to experience the luxury at ProfilHotels Nacka? Book your stay now for an unforgettable getaway!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

8.9
Based on 6093 reviews
Cleanliness: 8.85
Service: 9.15
Location: 8.95
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.05
Y
Yoseline • couple • se
9
2026-03-07 • via Nuitee
P
Philippe • couple • fr
10
Pros:

Proximité des transports en commun qui permettent de rejoindre le centre ville en 20 mm. Excellent petit déjeuner avec un large choix sucre, salé . Bonne insonorisation vu la proximité du tram. Un merci à Georges pour le surclassement. Personnel très attentif.

Cons:

Rien

2026-03-07 • via Nuitee
T
Tindra • couple • se
10
2026-03-07 • via Nuitee
A
Ana • couple • rs
8
2026-03-06 • via Nuitee
S
Staffan • couple • se
10
2026-03-06 • via Nuitee
A
Aziza • family_with_children • kz
9
2026-03-06 • via Nuitee
I
issa • family_with_children • rs
10
2026-03-05 • via Nuitee
I
Iliana-Eleftheria • family_with_children • gr
9
Pros:

The staff was extremely friendly and helpful. The breakfast was really good. The room was spacious and comfortable.

Cons:

There is room for improvement at the cleaning service especially at the common - shared spaces.

2026-03-04 • via Nuitee
S
Staffan • couple • se
10
Toppen som vanligt !
2026-03-04 • via Nuitee
S
Simon • family_with_children • fi
8
Lugnt läge i Sickla
Pros:

Perfekt läge om man vill ha lugn och ro, gymmet var bra utrustat och frukosten var supergod.
Bra mat på restaurangen också och trevlig personal.
Det gick att boka sen utcheckning vilket var superbra när vi inte hade något program innan vi skulle med båten hem.

Cons:

Det byggs flitigt utanför hotellet vilket stör gångtrafiken en del

2026-03-03 • via Nuitee
N
nikolajievits • family_with_children • se
8
2026-03-03 • via Nuitee
J
Jörn • family_with_children • de
9
Pros:

Gute Lage, der Anschluss an die öffentlichen Verkehrsmittel war gut.
Gutes Frühstück!

Cons:

Gebühr für das Zusatzbett, obwohl initial mit drei Personen gebucht.

2026-03-03 • via Nuitee
V
Vedat • solo_traveller • se
8
2026-03-03 • via Nuitee
R
Rimas • solo_traveller • fi
9
2026-03-02 • via Nuitee
A
Anastasiya • solo_traveller • lv
5
Poor communication and lack of clarification regarding the reservation status, resulting in an unnecessarily negative ex
Pros:

The booking process was straightforward.

Cons:

This reservation was later classified as a no-show, despite my physical arrival at the hotel under another reservation for the same dates.

During check-in, there was no clarification regarding the second booking and no proactive confirmation whether I intended to use both reservations. I was not informed that it would be marked as a no-show.

When I later contacted the hotel for clarification, the response was dismissive and firmly stated that the hotel’s handling was entirely correct, without acknowledging the lack of clarification at check-in. The tone suggested that the responsibility was placed entirely on the guest, rather than addressing the communication gap.

Additionally, different explanations were provided in direct communication compared to the wording used via Booking.com, which created further confusion.

This situation reflects a lack of transparency and guest-oriented communication.

2026-03-02 • via Nuitee
A
Anastasiya • family_with_children • lv
5
Adequate accommodation, but a lack of hospitality and professionalism left a negative overall impression.
Pros:

The breakfast was good and offered a decent selection.
The room itself was standard and clean — nothing exceptional, but acceptable for a short stay.

Cons:

Unfortunately, the overall service experience was disappointing.

During check-in, important reservation details were not clarified, which later resulted in avoidable complications. There was no proactive communication and no effort to prevent misunderstandings.

In addition, the general attitude of the staff felt distant and unwelcoming. Throughout the stay, there was a noticeable lack of basic hospitality — simple gestures such as greeting guests were consistently absent. This created an atmosphere that felt cold rather than welcoming.

When concerns were raised, responses were slow and not solution-oriented. It felt unnecessarily difficult to resolve issues that should have been handled more efficiently.

Hospitality industry standards are built on communication, transparency, and guest-oriented service — unfortunately, these elements were not reflected in our experience.

While the room and breakfast met expectations, the service experience significantly lowered the overall impression of the hotel.

2026-03-02 • via Nuitee
M
Magnus • family_with_children • se
9
Trevligt att hundar är välkomna till hotellet det uppskattas
Pros:

Allt var toppen

Cons:

Kan inte svara då vi gillade allt

2026-03-01 • via Nuitee
J
Julia • family_with_children • fi
9
Great hotel, excellent breakfast, nice interiors, good connections by public transport, friendly staff, definitely good
Pros:

Breakfast was excellent, room was spacious enough and with really nice design

Cons:

Bed matress a bit softer

2026-03-01 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-02-28 • via Nuitee
H
Hans • family_with_children • se
7
2026-02-27 • via Nuitee