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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Room service
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Family rooms
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Pets allowed
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Grocery deliveries
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Shared kitchen
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of Santuario, Hotel Plaza El Santuario offers easy access to popular attractions such as Piedra del Peñol and El Poblado Park.
Comfortable Accommodation
Guests can enjoy well-equipped rooms with private bathrooms and some even include a kitchen with a fridge, providing a home-away-from-home experience.
Modern Amenities
With a 24-hour front desk, airport transfers, shared kitchen, and free WiFi, guests can expect convenience and comfort throughout their stay.
Experience a seamless blend of comfort and convenience at Hotel Plaza El Santuario. Book now for an unforgettable stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
There was filtered water to drink and hot water to make tea. And there was coffee.
Very noisy being on the square with the church bells ringing every hour. Then at 5.30 am a long Bell ringing, repeated 10 minutes later.
Echoing corridors and poor sound proofing between rooms. Tiny room and bathroom.
Las instalaciones del baño muy lindos y la comodidad de la cama
El precio es demasiado elevado para que en el hotel no ofrecen desayuno y la habitación es demasiado pequeña
Cleaness
Size of the room
Ubicación
Es un tercer piso. Habitaciones individuales muy pequeñas
Me gustó el baño muy limpio y hermoso diseño
Que para el precio que tiene el hotel no den desayuno o algo extra considero que e es costoso solo para una noche sin desayuno
La ubicacion
El colchón de la cama, estaba hundido y amanecimos con dolor de espalda, la verdad no me explico como tienen ese colchón sabiendo que el sitio es solo para dormir y el confort , comodidad es lo más importante
very nice location, many stores and places to eat,
no parking, and the picture shown on your site doesn’t match with the room they give you, I had to pay extra for a bigger room, the one they wanted to give me was a shoe box, the bathroom very small
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