Hotel Andinos Plaza Florencia

Hotels
8.9 (163 reviews)
Calle 18 9 - 07 , Florencia , co

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Inconsistent service
Noise from outside

Categories

Cleanliness
8.06
Issues with cleanliness mentioned, including insect presence in corners.
Service
9.03
Generally positive sentiments about service despite some critiques.
Location
9.57
Highlighted as a major pro for accessibility and views.
Room Quality
8.52
The room was comfortable and well-equipped, but with some mentioned issues.
Amenities
9.05
Facilities like breakfast and the overall offerings were praised.
Value for Money
8.51
Some guests felt it was expensive for the experience provided.
Food and Beverage
9.06
Food received praise, though some specificity was lacking.
Overall Experience
9.43
Overall positive with some needed improvements highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:48

Property Description

Luxury Accommodation with Spectacular Amenities

Exquisite Dining Experience: Indulge in the flavors of local cuisine at our on-site restaurant, offering a culinary journey for your taste buds.

Relaxation and Recreation: Unwind in our air-conditioned rooms with free WiFi, a flat-screen TV, and a seating area. Take a refreshing dip in the indoor pool or enjoy water sports facilities for an adventurous stay.

Convenience at Your Fingertips: Benefit from free private parking, a 24-hour front desk for assistance, and a paid airport shuttle service for seamless travel arrangements.

Experience comfort and luxury at Hotel Andinos Plaza Florencia. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: FLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 40,000 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for COP 22,500 per person per night when using an available extra bed.
    People 6 years old and over stay for COP 40,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 163 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.57
Room Quality: 8.52
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.43
S
Sergio Alberto extended_group co
8
2026-07-14 via Nuitee
L
Luis Alejandro couple co
5
Esperaba mas
Cons:

Una sola persona para todos los puestos.

2026-07-12 via Nuitee
A
Ana Paola solo_traveller co
10
2026-07-10 via Nuitee
A
Amaya solo_traveller co
8
Muchas gracias
Cons:

El buffet de siempre al desayuno sólo estuvo disponible uno de los 7 días.

2026-07-08 via Nuitee
A
Alex Yoshinori solo_traveller br
10
Pros:

Banheiro

Cons:

Ar condicionado sem manutenção

2026-07-05 via Nuitee
D
Danelly Eliana solo_traveller co
10
2026-07-02 via Nuitee
M
Maria Angelica couple co
8
Muy bien,
Pros:

El restaurante estaba disponible hasta casi las 10 pm, eso fue una maravilla porque llegamos tarde y no había donde comer nada.

2026-07-01 via Nuitee
L
Luisa solo_traveller co
1
Pros:

La verdad muy mala atención, el precio elevado para tan mala atención

Cons:

La atención, no había gym, el trato a las personas

2026-06-26 via Nuitee
A
Alex solo_traveller co
9
2026-06-25 via Nuitee
F
Freddy Fernando solo_traveller co
8
Pros:

Las instalaciones

Cons:

El desayuno bajo de calidad, no estaba variado y la cantidad estaba restringida lo cual es molesto para los clientes

2026-06-20 via Nuitee
M
Maria solo_traveller co
9
Excelente
Pros:

El servicio fue excelente

Cons:

Todo me gustó

2026-06-14 via Nuitee
F
FABIO ANDRES solo_traveller co
10
Pros:

Buena atención

Cons:

Nada

2026-06-13 via Nuitee
F
Francisco David couple co
5
MALO EL SERVICIO Y PUBLICIDAD ENGAÑOSA
Pros:

La piscina

Cons:

El servicio muy malo y Nose porque dicen que tienen piscina si no se puede utilizar en el día porque al lado tiene un salón de eventos el cual mantiene ocupado y restringen el acceso a la piscina deben mejorar y aislar el salón de eventos de la piscina para los huéspedes uno paga un alto costo en sus instalaciones

2026-06-11 via Nuitee
C
Camila solo_traveller co
10
2026-06-08 via Nuitee
N
Norato Reina solo_traveller co
8
Pros:

Buen desayuno

Cons:

Los vecinos, frente al.hotek esta un aserradero que hace mucho ruido desde muy temprano

2026-06-03 via Nuitee
E
Eva solo_traveller pe
7
Cons:

El aire acondicionado no funcionaba y el.desayuno no tenía muchas opciones para elegir a pesar de ser buffet

2026-05-23 via Nuitee
S
Stefan solo_traveller pe
10
Awesome!
Pros:

Lovely staff, good food, unlimited coffee, good sized rooms with terraces. Nice views

2026-05-23 via Nuitee
O
OLIVIER solo_traveller co
10
Pros:

El personal , incluyendo el gerente, nos atendió muy bien . Las habitaciones son muy funcionales y limpias. Había agua caliente , lo que no es tan común en tierra caliente... El desayuno es muy completo y abundante. Una excelente experiencia . Recomiendo mucho el lugar !

Cons:

Nada

2026-05-17 via Nuitee
R
RODOLFO MELGAR solo_traveller gt
9
2026-05-16 via Nuitee
W
will10_gomez solo_traveller co
9
Pros:

La atención de las señoras del aseo genial, buen desayuno!

Cons:

Piscina estaba sucia

2026-05-13 via Nuitee