Hotel Andinos Plaza Florencia

Hotels
8.9 (142 reviews)
Calle 18 9 - 07 , Florencia , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Inconsistent service
Noise from outside

Categories

Cleanliness
8.06
Issues with cleanliness mentioned, including insect presence in corners.
Service
9.03
Generally positive sentiments about service despite some critiques.
Location
9.57
Highlighted as a major pro for accessibility and views.
Room Quality
8.52
The room was comfortable and well-equipped, but with some mentioned issues.
Amenities
9.05
Facilities like breakfast and the overall offerings were praised.
Value for Money
8.51
Some guests felt it was expensive for the experience provided.
Food and Beverage
9.06
Food received praise, though some specificity was lacking.
Overall Experience
9.43
Overall positive with some needed improvements highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:48

Property Description

Luxury Accommodation with Spectacular Amenities

Exquisite Dining Experience: Indulge in the flavors of local cuisine at our on-site restaurant, offering a culinary journey for your taste buds.

Relaxation and Recreation: Unwind in our air-conditioned rooms with free WiFi, a flat-screen TV, and a seating area. Take a refreshing dip in the indoor pool or enjoy water sports facilities for an adventurous stay.

Convenience at Your Fingertips: Benefit from free private parking, a 24-hour front desk for assistance, and a paid airport shuttle service for seamless travel arrangements.

Experience comfort and luxury at Hotel Andinos Plaza Florencia. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: FLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 40,000 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for COP 22,500 per person per night when using an available extra bed.
    People 6 years old and over stay for COP 40,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 142 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.57
Room Quality: 8.52
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.43
C
Carlos solo_traveller co
8
2026-05-09 via Nuitee
R
Reyes solo_traveller us
7
Pros:

Las opciones del restaurante y las instalaciones

Cons:

No tenían servicio de piscina y por eso decidí quedarme allí

2026-05-07 via Nuitee
D
Duverney Aldana solo_traveller co
10
Pros:

La atención desde el momento de llegada hasta salir... llegué tarde al hotel en las noche y siempre la atención fue la misma... mucha amabilidad... al igual para guardar el vehículo

Cons:

De pronto el servicio de restaurante el primer día, pero se entiende por que era festivo y se puede mejorar el aire acondicionado...

2026-05-04 via Nuitee
V
Viviana solo_traveller co
10
2026-04-29 via Nuitee
C
Corp solo_traveller co
8
2026-04-28 via Nuitee
J
Jorge A solo_traveller co
10
Excelente opción
Pros:

Muy bien atendido

Cons:

N/A

2026-04-23 via Nuitee
J
JAVIER EDUARDO solo_traveller co
8
2026-04-22 via Nuitee
R
RODOLFO MELGAR solo_traveller gt
10
2026-04-20 via Nuitee
A
Adrimaria13 solo_traveller co
7
Pros:

El personal es muy amable
El hotel está en una muy buena ubicación

Cons:

1. La habitación es muy pequeña
2. Hacen es aseo extremadamente tarde
3. El aire de la habitación bota el agua en el sifón y por ende al tener el aire prendido suena una constante gotera.

2026-04-19 via Nuitee
J
JOSE family_with_children co
10
2026-04-16 via Nuitee
C
Claudia Patricia solo_traveller co
9
Comodidad
Pros:

Todo estuvo bien. Habitación amplia, limpia y cómoda. Atención excelente

Cons:

No tengo comentarios.

2026-04-11 via Nuitee
A
Amaya solo_traveller co
7
Pros:

El servicio, especialmente del restaurante

Cons:

La primera habitación que me asignaron tenía una cama bastante pequeña. Después agradecí que me cambiaran a una habitación con una cama más grande pero desafortunadamente el ruido en esta última habitación era insoportable.

2026-03-31 via Nuitee
W
William solo_traveller co
8
2026-03-24 via Nuitee
S
Samuel5de solo_traveller de
10
2026-03-24 via Nuitee
F
Frodrie family_with_children co
10
2026-03-22 via Nuitee
A
Alvaro solo_traveller co
10
2026-03-18 via Nuitee
V
Viviana solo_traveller co
10
Pros:

La atencion

Cons:

Todo me.gusto

2026-03-13 via Nuitee
A
Andres solo_traveller co
10
2026-03-10 via Nuitee
M
Manuel solo_traveller co
10
Pros:

Ubicación, Servicio, Alimentación

2026-03-02 via Nuitee
A
Ana Maria solo_traveller co
10
Pros:

La atención, la terraza, piscina.

Cons:

El servicio de internet es muy intermitente, así como el servicio de televisión por cable. El televisor no estaba funcionando bien.

2026-03-02 via Nuitee