Best Western Courtesy Hotel - Anaheim Resort Amusement Park

Hotels
•
Best Western
7.8 (1080 reviews)
1070 West Ball Road , Anaheim , US
+1 714-772-2470

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (managers singled out)
Excellent location for Disneyland/Downtown Disney
Clean rooms; no carpet (preferred by some)
Complimentary continental breakfast (generally liked)
Pool cleaned daily and enjoyable
Good value for money
Spacious rooms and ample towels/pillows
Cons:
Limited or tight parking / not enough guest parking
Traffic noise and loud Disneyland fireworks
Food issues: no bacon on some days, no in-room coffee
Room scent/odor reported by some guests
Isolated but serious bed-bug report
Room appearance not matching photos for at least one guest
One report of denied early restroom/breakfast service for early arrival

Categories

Cleanliness
7
Many guests explicitly praised cleanliness ('very clean'); however there are isolated but serious negatives (room scent complaints and one report of bed bugs) that lower this score.
Service
9
Repeatedly praised staff and managers (friendly, helpful, returned lost credit card, helpful evening/morning managers). One complaint about lack of early restroom/breakfast service is noted but outweighed by positive reports.
Location
8.5
Consistently described as excellent for Disneyland/Downtown Disney and close by; some guests note it's a short drive rather than fully walkable and traffic/noise can be an issue.
Room Quality
7.4
Rooms described as nice size, no carpet (positive) and spacious with good supplies; negatives include unpleasant room scent for some, a room not matching photos, light leaking at the door, and the single bed-bug report.
Amenities
7.2
Amenities like a refreshed pool (cleaned daily) and included continental breakfast were appreciated; parking is repeatedly noted as limited/tight, some lacked in-room coffee, and one guest was denied early restroom/breakfast arrangements.
Value for Money
8.2
Multiple reviewers explicitly call it good value and say they'd stay again; smaller, more personal hotel feel and proximity to parks add to perceived value despite some minor issues.
Food and Beverage
7
Breakfast is generally liked ('yummy', 'continental breakfast was good'), but there are recurring minor complaints (no bacon, no in-room coffee) and an instance where a guest could not receive breakfast for an early departure.
Overall Experience
8.1
Overall sentiment is positive with many repeat intentions and praise for staff and location; several notable negatives (parking, noise, room smell, isolated bed-bug and service breakdown) tempered perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located just minutes away from Disneyland and Angels Stadium, Best Western Courtesy Inn in Anaheim, California, offers easy access to top attractions.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, micro-refrigerator, and coffee machine. Start your day right with a complimentary breakfast.

Nearby Attractions
Explore the Anaheim Convention Center, Knott's Berry Farm, and even venture to Los Angeles to visit Hollywood and Rodeo Drive. The possibilities are endless at Best Western Courtesy Inn.

Experience comfort and convenience at Best Western Courtesy Inn. Book your stay now!

Important information:

Only 1 parking space per room is available. Additional parking is based on availability and costs an additional fee. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 1080 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7.4
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 7
Overall Experience: 8.1
E
Eden • couple • us
9
I would definitely stay here again especially for the wonderful and friendly service alone.
Pros:

The staff couldn’t have been kinder or more accommodating, truly.
Rooms are nice and clean, beds comfortable. They offer complimentary toiletries if needed which was really nice (and needed) and have some lovely items always sitting out in the lobby like fruit and available waters.

Cons:

There is a lot of outside noise, but unavoidable due to the amount of traffic in this area. Also, if you are staying here for closer access to Disneyland, you may likely want to Lyft rather than walk to the park due to some unsavory elements just generally in this area and the stretch you’d be walking to get to the park, particularly at night. Always felt safe at this hotel, but just personally wouldn’t choose to do the walk, especially at night. On average you’re looking at roughly $12ish (w/tip) each trip to and from the park. The hotel does not offer a shuttle service.

2026-11-07 • via Nuitee
N
Niahm • family_with_children • au
10
Pros:

Breakfasts were good, room was very comfortable and the staff were fantastic!
We walked to Disneyland and California Adventure Park which was an easy stroll with our 8 year old each morning/afternoon.

2026-11-07 • via Nuitee
A
Ananya • family_with_children • us
3
2026-11-06 • via Nuitee
G
gaby_garest • couple • mx
10
Ideal para conocer DISNEYLAND
Pros:

Muy buen desayuno y habitaciones comodas

Cons:

No hay quejas

2026-11-06 • via Nuitee
S
Sergio • couple • us
10
Great stay! Great Value! Super close to Disneyland parking literally around the corner
Pros:

Not our usual stay location when we come to Disneyland. Definitely worth looking into. Staff was friendly. Cleaning staff didn’t bug us. We just used the signs for the doors. Flipped when we wanted fresh towels, came back to the room and walla.

Cons:

Everything was great

2026-11-02 • via Nuitee
V
Vanessa • family_with_children • us
7
2026-11-02 • via Nuitee
S
Samuel • family_with_children • us
10
2026-11-02 • via Nuitee
B
Ben • solo_traveller • us
9
2026-11-01 • via Nuitee
M
Michelle • family_with_children • gb
1
Holiday
Pros:

Breakfast was ok

Cons:

Location was much much further from attractions as described.
Night service was very poor from reception
Facilities in room were not working

2026-11-01 • via Nuitee
L
Lindsey • solo_traveller • gb
10
Would advise anyone to stay here if on a budget.
Pros:

Staff where very friendly, advised well and went out their way to help you

Cons:

They didn’t have bacon on the breakfast menu 😆
Everything else was perfect

2026-10-30 • via Nuitee
F
Fear • couple • us
7
2026-10-30 • via Nuitee
C
Christopher • couple • us
1
2026-10-30 • via Nuitee
G
Gray • family_with_children • gb
7
2026-10-30 • via Nuitee
C
Cheryl • family_with_children • ca
9
Pros:

Excellent location

2026-10-29 • via Nuitee
B
Bell • family_with_children • us
9
Good value and great staff!
Pros:

Staff was wonderful! A special shout out to the evening manager who was always helpful when we needed something.

Cons:

Pretty happy overall

2026-10-29 • via Nuitee
R
Ron • couple • us
8
Pros:

Nice size room, and proximity to Disneyland.

Cons:

No coffee in room

2026-10-29 • via Nuitee
E
Elvia • extended_group • us
8
Will be booking there again
Pros:

Very clean. Great personal.

Cons:

Parking a little tight.

2026-10-29 • via Nuitee
A
Anna • solo_traveller • us
10
We will definitely come back again
Pros:

The rooms were nice and clean. I love the no carpet. The breakfast was yummy too

2026-10-28 • via Nuitee
F
Flores • couple • us
10
2026-10-27 • via Nuitee
L
Lowri • family_with_children • gb
7
2026-10-27 • via Nuitee