Hilton Boston Back Bay

Hotels
•
Hilton Hotels & Resorts
8 (1370 reviews)
40 Dalton Street , Boston , US
+1 617-236-1100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor room quality
Limited amenities

Categories

Cleanliness
7
Several mentions of dirty countertops, old TV, and a room that felt dirty.
Service
8.5
Mixed reviews; some good service noted but instances of uncooperative staff mentioned.
Location
10
Consistently highlighted as a strong point across multiple reviews.
Room Quality
7
Problems with lighting, broken curtains, and mold indicated poor quality.
Amenities
6.5
Limited amenities due to construction and non-functional elevators.
Value for Money
6.5
Comments reflect disappointment in value considering the price paid.
Food and Beverage
9
Generally positive feedback on restaurant service, especially praised in one review.
Overall Experience
9.5
Despite several issues, many guests expressed willingness to return, suggesting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:25

Property Description

Convenient Location near Charles River and Fenway Park

Luxurious Amenities for a Comfortable Stay
The Hilton Boston Back Bay offers spacious rooms equipped with a flat-screen TV with HBO and video games, a laptop safe box, desk, coffee maker, and an armchair. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay.

Dining Options and Services
Indulge in casual dining at Forty Dalton for breakfast, grab a coffee at the Starbucks Lobby Café, or pick up snacks at the on-site shop. The hotel also provides a 24-hour gym for fitness enthusiasts and the convenience of the Beantown Trolley stop right in front for easy access to city attractions.

Book your stay at Hilton Boston Back Bay for a memorable experience in the heart of Boston!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1370 reviews
Cleanliness: 7
Service: 8.5
Location: 10
Room Quality: 7
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 9.5
L
Leungelo • couple • us
9
2026-10-15 • via Nuitee
E
Erica • solo_traveller • us
10
Comfortable, enjoyable, must-have kind of stay.
Pros:

Loved how accessible it was and central to altogether areas I wondered around at

Cons:

I was loudly misgendered by one of the older male waiters during breakfast… it caught several people’s attention when he tried to recover and over apologize, but it didn’t seem like he got a good look at me and automatically said it before realizing but that is my only complaint. Everyone else was beautiful.

2026-10-14 • via Nuitee
G
Giacomina • couple • it
10
2026-10-14 • via Nuitee
A
alan • solo_traveller • us
10
Pros:

Todo

2026-10-14 • via Nuitee
A
Abdullah • couple • sa
2
Not recommended
Pros:

Location only

Cons:

Very expensive with no value

2026-10-13 • via Nuitee
J
JOO EUN • extended_group • ca
10
2026-10-10 • via Nuitee
G
Gabrielle • extended_group • us
10
Pros:

Great location, easy access

2026-10-08 • via Nuitee
Y
Yonghyun • solo_traveller • kr
10
2026-10-08 • via Nuitee
C
Cesar ernesto • solo_traveller • sv
8
Descanso perfecto
Pros:

No logré tomar el desayuno . Lo accesible del lugar me recibieron. Cono que fuera un cliente frecuente muy buen servicio super recordable

Cons:

El cobro por la reserva y el tiempo que se tardan al devolver la recerba

2026-10-07 • via Nuitee
H
Huda • couple • us
9
2026-09-19 • via Nuitee
A
Adrian • couple • gb
8
Very good and efficient
Pros:

Great location and room was perfect

Cons:

A fire alarm in the middle of the night

2026-09-15 • via Nuitee
J
Jennifer • couple • ca
8
2026-09-14 • via Nuitee
J
Julie • solo_traveller • us
10
2026-09-14 • via Nuitee
J
Jolin • family_with_children • us
9
Very pleasant
Pros:

Location was nice. 15 minute walk to Fenway. Room was really nice. We didn’t eat there, but had some late night drinks at the bar.

2026-09-13 • via Nuitee
G
Goran • couple • hr
10
2026-09-10 • via Nuitee
C
charlotte • family_with_children • gb
10
friendly, efficient, welcoming hotel in great location
Pros:

loved the staff in the bar, so welcoming and great at connecting guests. Don and Desmond are fantastic barmen. The restaurant wait staff were lovely. Food was good.
I will definitely go back.

Cons:

air con in the restaurant / bar area was too cold. The staff told us they'd asked for it to be reduced but it was turned back up full again. I would have spent more time and money in there if it had been less freezing.

2026-09-08 • via Nuitee
A
Adnan Metin • family_with_children • tr
8
2026-09-07 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-09-06 • via Nuitee
D
Dorit • couple • il
7
Cons:

the elevator and air condition was too strong

2026-09-05 • via Nuitee
F
Flavia • family_with_children • us
8
2026-09-04 • via Nuitee