Holiday Inn Express - Kingston West by IHG

Hotels
Holiday Inn Express
8.8 (846 reviews)
205 Resource Road , Kingston , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Comfy beds
Good location
Cons:
Breakfast quality
No hot tub
Lack of variety in breakfast
Bad customer service for digital payment

Categories

Cleanliness
8.65
Generally clean with several mentions of cleanliness in reviews, though some concerns about details.
Service
9.35
Most reviews highlighted friendly and helpful staff despite minor complaints.
Location
8.85
Convenient for travelers, notable positive reviews about proximity to major routes.
Room Quality
8.85
Rooms are generally well-received, noted for comfort and cleanliness.
Amenities
8.35
Some amenities were well-regarded (e.g., breakfast), but others were criticized (e.g., lack of hot tub).
Value for Money
8.85
Guests felt they received good quality for the price, though one mentioned a cost discrepancy.
Food and Beverage
8.35
Breakfast had mixed reviews regarding quality and variety.
Overall Experience
9.15
Overall a positive experience, with several guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:44

Property Description

Convenient Location
Located in Kingston, just a short distance from popular attractions like Queen's University and K-Rock Centre, Holiday Inn Express - Kingston West, an IHG Hotel offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy a range of modern amenities including a fitness centre, indoor pool, and free WiFi. Relax in well-equipped guest rooms featuring flat-screen TVs, air conditioning, and private bathrooms for a comfortable stay.

Business-Friendly Services
With a business centre on-site, as well as vending machines for snacks and drinks, Holiday Inn Express - Kingston West caters to the needs of business travelers, making it the ideal choice for your next trip to Kingston.

Book your stay at Holiday Inn Express - Kingston West, an IHG Hotel now for a convenient and comfortable experience in Kingston!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 846 reviews
Cleanliness: 8.65
Service: 9.35
Location: 8.85
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.15
A
Aiqing couple ca
8
Pillow is too soft
Pros:

Nice breakfast

Cons:

Room is clearn

2026-06-27 via Nuitee
D
Devyansh couple ca
10
2026-06-26 via Nuitee
P
PARTHA couple ca
10
Nice clean property for a nice stay
Pros:

Well done rooms. Neat clean plenty of places to keep luggage. Hooks to hang clothes. Good temperature control. Pleasant staff.

Cons:

Not near any shopping area. Need to have car for mobility. No amenities near by.

2026-06-25 via Nuitee
R
Romaine couple ca
10
2026-06-19 via Nuitee
D
Dirk couple de
10
2026-06-12 via Nuitee
J
Jane couple ca
9
Pros:

Quiet pool

Cons:

The breakfast offerings

2026-06-03 via Nuitee
T
toddgI144ZH Couples
10
Great service
Pros:

Vicky and Suki made us feel like we were walking into our own kitchen. Everything was clean and well laid out.

They were a delight to have in the morning.

2026-05-20 via Tripadvisor
Y
yvonneaP4830CO Business
10
The place to stay!
Pros:

Beautiful, clean hotel. Staff are fantastic!

2026-05-16 via Tripadvisor
S
Sharon couple ca
10
great location, friendly staff, easy on and off the highway great value for your buck
Pros:

The staff was amazing
I had left an item and they kindly located for me
They gave me several options on how to receive
the breakfast was very decent
the rooms were very clean and quiet and beds ever so comfortable

Cons:

there was nothing that stands out that was negative everything was perfect

2026-05-10 via Nuitee
N
Neil couple ca
8
Pros:

Great breakfast

2026-05-05 via Nuitee
A
ANDRE couple fr
9
Très bon rapport qualité prix
Pros:

Propreté amabilité du personnel tranquillité

Cons:

Piscine pas trop chaude

2026-05-04 via Nuitee
C
CdnMrs Family
10
Great stay
Pros:

Great experience from check in to check out
Room was clean and spacious, lots of parking and the complimentary breakfast was varied and plentiful.
All around great food experience

2026-05-02 via Tripadvisor
T
Thilanka Udumullage solo_traveller ca
8
Convenient
Pros:

Great service.

Cons:

The mattresses were horrible. The thermostat didn't work well to maintain temperature

2026-05-01 via Nuitee
S
S3803OAkarenb Family
8
A solid option
Pros:

Excellent hot breakfast which varied from day to day. Very helpful and friendly staff. Lovely rooms. Peaceful neighborhood. The garbage/recycle station for breakfast could use some organizing. I fear it all ends up in the trash so improvement on the save the environment action would be welcomed.

2026-04-29 via Tripadvisor
A
ANDRE couple fr
8
Bien
Pros:

Personnel aimable propreté des chambres

Cons:

Piscine eau un peu froide

2026-04-20 via Nuitee
7
729kelleyw Friends getaway
10
Highly Recommend! Excellent experience!!
Pros:

We had an incredible 3 night stay while attending the Red Hats tournament and the staff are so customer centric! Very pleasant! Huge shout out to Claudia and Aleisha who were so helpful! The location was so convenient for restaurants and proximity to the arena. The rooms were very clean in fact the attention to detail by the cleaning staff did not go unnoticed. The atmosphere was conducive to maintaining a quiet environment after hours which was remarkable given early morning games. Would highly recommend booking your stay in Kingston here if you are looking for cleanliness, friendliness and value!

2026-04-15 via Tripadvisor
5
572mervynw Family
10
Kudos to Vicky
Pros:

Vicky in breakfast area was wonderfully kind, helpful, and pleasant.

2026-04-11 via Tripadvisor
1
122oliu Business
10
Nice hotel and breakfast.
Pros:

Vicky and Suki are great in talking care of customers in BREAKFAST area.
Very nice experience.

2026-04-11 via Tripadvisor
A
alysonw289 Family
10
Wonderful
Pros:

Wonderful staff and very helpful. Nice and clean.

2026-04-10 via Tripadvisor
E
E1916WJandrewh Business
8
Nice people
Pros:

People at front desk was excellent. Rooms and wifi excellent. Breakfast needs some work. Only meat is pork sausage. Same as always

2026-04-07 via Tripadvisor