Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (3850 reviews)
10 East Grand Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 3850 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
Y
Yakub • solo_traveller • de
9
2026-02-14 • via Nuitee
J
Jozef • couple • sk
8
Pros:

Poloha,veľkosť izby,2 reštaurácie

Cons:

Hluk klimatizácie,hluk z ulice

2026-02-13 • via Nuitee
D
Dominik • solo_traveller • se
9
2026-02-12 • via Nuitee
S
Steven • couple • us
9
2026-02-12 • via Nuitee
M
Mitch • solo_traveller • us
9
2026-02-11 • via Nuitee
K
Karin • family_with_children • us
10
Pros:

Staff was great

Cons:

Shower was a bit dirty

2026-02-11 • via Nuitee
F
Fernanda • extended_group • cr
10
2026-02-10 • via Nuitee
T
Terry • couple • us
9
2026-02-10 • via Nuitee
Y
Yukio • solo_traveller • jp
9
Cold climate in Chicago gives a traditional hotel room with affordable price to me
Pros:

Location is excellent near the magnificent mile in Chicago

Cons:

Nice location, traditional services and affordable price in late January.

2026-02-10 • via Nuitee
S
Scott • couple • us
8
2026-02-09 • via Nuitee
L
Leslie • couple • tw
7
2026-02-08 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-01-30 • via Nuitee
J
Jazmyne • solo_traveller • us
8
Ideal location and comfort!
Pros:

Ideal location! The room was nice and clean freshly together. The view was as i paid for!! Clean property over all for what i saw.

Cons:

On booking it does not say that the deposit is $100/night so that can be misleading and discouraging upon arrival. Front desk staff seemed to be chatting together most of the time I went down there and no one greets you whenever you come into the building.

2026-01-29 • via Nuitee
P
Pablo • couple • ar
8
Hermosa estadía
Pros:

Las habitaciones muy cómodas y limpias, baño y ducha excelente. La ubicación muy buena muy céntrica.

Cons:

Me gustó todo

2026-01-29 • via Nuitee
G
Guenther • extended_group • at
9
Nur Übernachten ohne Frühstück
2026-01-29 • via Nuitee
L
Laura • solo_traveller • us
10
Super!
Pros:

Me gusto la alberca 🙂

2026-01-28 • via Nuitee
L
Lloyd Bates • family_with_children • us
3
Pros:

I like the location the cleanliness of the building and the staff was cool

Cons:

I did not like the pool size or the pool area I did not like the bed in the room you can feel the springs in them I did not sleep well because of the bed

2026-01-26 • via Nuitee
C
Cecilia • solo_traveller • it
8
2026-01-26 • via Nuitee
A
Ayana • couple • us
9
Enjoyed our stay would definitely stay again.
Pros:

Clean, convenient parking. Got the a city view room we had a nice view

Cons:

N/A

2026-01-26 • via Nuitee
A
Amanda • family_with_children • us
1
2026-01-26 • via Nuitee