Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (4135 reviews)
10 East Grand Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 4135 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
A
Adrian • couple • ie
10
It was amazing close to everything
Pros:

You tube

Cons:

Nothing

2026-04-25 • via Nuitee
A
Antwanetta • family_with_children • us
8
2026-04-25 • via Nuitee
A
Ana • couple • us
10
Pros:

It was very clean and a good location and you need the key to have access to the elevator we felt safe

Cons:

The staff was good

2026-04-25 • via Nuitee
W
Waleed • solo_traveller • us
8
2026-04-25 • via Nuitee
A
Ashley • family_with_children • us
9
2026-04-25 • via Nuitee
E
Emma • couple • gb
10
2026-04-25 • via Nuitee
I
Ilaria • solo_traveller • us
8
2026-04-25 • via Nuitee
R
Rasheedah • solo_traveller • us
8
2026-04-25 • via Nuitee
H
hélène • couple • fr
8
Top!
Pros:

Emplacement parfait- plateau café ds la chambre/ micro ondes- café de qualité à disposition dans le lobby jusque 10h du matin- parking à côté- personnel, très agréable.

Cons:

Les chambres sont faites un jour sur deux- les poubelles ne sont vidées qu’un jour sur deux

2026-04-24 • via Nuitee
A
Amanda • solo_traveller • es
10
Excelente
Pros:

Muy céntrico, accesible a las principales zonas turísticas y con una boca de metro justo en frente. La habitación muy grande y con todo lo necesario y una cama gigante y muy cómoda

Cons:

La moqueta de la habitación

2026-04-24 • via Nuitee
Y
Yina • solo_traveller • co
10
Pros:

Excelente ubicación

2026-04-24 • via Nuitee
J
Juan • couple • es
6
2026-04-24 • via Nuitee
T
Taranica • couple • us
5
Cons:

How long it is to release deposit

2026-04-24 • via Nuitee
B
Burpo • family_with_children • us
10
Great Stay over all
Pros:

Great

Cons:

Hotter hot tub

2026-04-23 • via Nuitee
T
Tânia Margarida • family_with_children • pt
7
Pros:

The location was amazing and the room was in good condition.

Cons:

I had requested a room on a higher floor with a city view, and this was not granted (I had indicated that it was my birthday). I also booked the hotel through Booking.com, which did not mention that an $80 daily deposit was required on my credit card. This information is important to include on Booking.com so that customers are informed.

2026-04-23 • via Nuitee
J
Jessica • solo_traveller • us
9
Beautifully clean, friendly staff but. Very expensive
Pros:

The view was absolutely beautiful

Cons:

The prices of their drinks and snacks were ridiculous. $9.00 for a can of soda is ridiculous

2026-04-23 • via Nuitee
O
Olivia • solo_traveller • us
10
Pros:

I liked how nice the hotel was, smelt very good, nice quiet pool, ect

2026-04-23 • via Nuitee
C
Cholpon • solo_traveller • at
8
2026-04-23 • via Nuitee
E
Edgar • couple • us
8
2026-04-23 • via Nuitee
J
Judy • solo_traveller • us
10
Loved everything
Pros:

Everyone was very pleasant and helpful. The food at Weber Grill and restaurant was excellent. We only ate there our whole stay.

2026-04-23 • via Nuitee