Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
Hilton Garden Inn
8.4 (3929 reviews)
10 East Grand Avenue , Chicago , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 3929 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
A
Alisicia couple us
10
2026-03-14 via Nuitee
J
JIYONG solo_traveller cn
9
Pros:

Good for business

Cons:

Very much

2026-03-14 via Nuitee
M
Michael solo_traveller us
4
Not to Hilton worldwide standard
Pros:

Location

Cons:

The hotel needs a refresh. It’s tired. And the staff are too. Great location. But service was sub par.

2026-03-14 via Nuitee
G
Ganesh solo_traveller us
8
Excellent location. Next to subway station. Decent facility. Good staff
Pros:

Location

2026-03-14 via Nuitee
A
Aaron solo_traveller us
10
2026-03-13 via Nuitee
K
Khari couple us
10
2026-03-13 via Nuitee
Z
Ziyad couple sa
7
2026-03-12 via Nuitee
A
Ahmed solo_traveller us
9
Pros:

Great proximity to shops and everything. Massive room if you need to get work done.

Cons:

NA was fantastic throughout.

2026-03-12 via Nuitee
A
Ahmed solo_traveller us
9
2026-03-12 via Nuitee
B
barnes family_with_children us
9
I recommend
Pros:

Everything

Cons:

I forgot about the free breakfast 😩

2026-03-11 via Nuitee
C
Christian extended_group ch
7
Pros:

Restaurant und Parking direkt vom Hotel zuhänglich

2026-03-11 via Nuitee
A
Aaron solo_traveller us
10
2026-03-11 via Nuitee
A
Aaron solo_traveller us
10
2026-03-11 via Nuitee
E
EFREN couple us
10
Excellent
2026-03-11 via Nuitee
O
Olaf couple co
8
2026-03-11 via Nuitee
A
Austin couple us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-03-10 via Nuitee
M
Marcelo Gustavo couple br
10
Excelente custo benefício. Já havíamos hospedado e faremos novamente
Pros:

Conforto e localização

Cons:

Não ter café da manhã incluso

2026-03-10 via Nuitee
M
Monique couple ng
8
2026-03-10 via Nuitee
A
Austin couple us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-03-10 via Nuitee
L
Laure couple gb
6
Pros:

Good location. Big rooms, hot showers

Cons:

Noisy clientele, poor bedding, you can hear noisy traffic from the room

2026-03-09 via Nuitee