THE MIDLAND HOTEL, Chicago, a Tribute Portfolio Hotel

Hotels
•
W Hotels
8.2 (368 reviews)
172 West Adams Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Nice amenities
Cons:
No in-room coffee
Some noise from trains
Uncomfortable furniture in room

Categories

Cleanliness
8.06
Numerous mentions of clean rooms, though some complaints about limited amenities.
Service
8.83
Positive comments about friendly staff and helpful service.
Location
8.57
Convenient location close to various attractions but some noise complaints.
Room Quality
8.02
Rooms described as comfortable but with some complaints about furniture and lighting.
Amenities
7.85
Mixed reviews on amenities; some mention lack of coffee and poor quality toiletries.
Value for Money
7.51
Some guests felt the hotel was overpriced for the experience.
Food and Beverage
8.56
Positive mention of the restaurant and bar.
Overall Experience
8.23
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Luxurious City Center Location
This contemporary hotel is perfectly situated in the heart of Chicago, just steps away from iconic attractions like the Skydeck Ledge and the Magnificent Mile.

Culinary Delights and Cozy Atmosphere
Indulge in a culinary journey at IPO restaurant, serving a variety of dishes inspired by Chicago's rich cultures. Unwind at the Living Room Bar with signature cocktails in a cozy setting.

Wellness and Personalized Service
Stay fit at the 24-hour fitness center, relax with an in-room massage, and experience the Whatever/Whenever service, ensuring all your desires are met during your stay.

Book now to experience the ultimate blend of luxury, convenience, and personalized service at W Chicago City Center.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must be 21 years of age to check in at this property.

Self Parking available at Tower Garage (211 W Adams Street) for $59/night. For Self Parking, car must be retrieved by 2PM on the day of check-out or the remaining hours will increase to full price.

A damage deposit of US$200 per day is required on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.2
Based on 368 reviews
Cleanliness: 8.06
Service: 8.83
Location: 8.57
Room Quality: 8.02
Amenities: 7.85
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.23
N
Nelley • solo_traveller • us
5
2026-01-28 • via Nuitee
M
Methvin • couple • us
1
2026-01-27 • via Nuitee
N
Natalya • couple • us
10
2026-01-19 • via Nuitee
R
Renee • family_with_children • us
10
excellent stay and very friendly staff
Pros:

Super cool bar, gym had lots of machines and weights, free good coffee in the morning, very friendly staff and right near the train.

Cons:

nothing

2026-01-19 • via Nuitee
A
Andrea • couple • us
9
Cons:

It was listed that they had parking. They don't tell you that they send you to the nearest public parking charging $65 for overnight stays.

2026-01-19 • via Nuitee
A
Aurore • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
5
Probably would not stay here again.
Pros:

I enjoyed the spacious room.

Cons:

The staff was not very friendly. The room was set to 65 degrees, however it did not cool down. The shower water got all over the floor. There was not fridge in the room. I paid a lot of money for my room thinking I was getting breakfast as well but that was not the case (breakfast was overpriced). Parking was a block away and $65 a night with no valet!

2026-01-19 • via Nuitee
S
Savannah • couple • us
10
2026-01-17 • via Nuitee
M
Mikekesha • couple • us
10
2026-01-08 • via Nuitee
D
Dedria • family_with_children • us
10
We have a wonderful stay
Pros:

Very beautiful and spacious

Cons:

N/A

2026-01-05 • via Nuitee
K
Kenzie • couple • us
7
Pros:

The location and staff

Cons:

No fridge or microwave in the room

2026-01-04 • via Nuitee
G
Guillory • couple • us
9
2026-01-02 • via Nuitee
A
Antonio • couple • hr
10
2026-01-02 • via Nuitee
C
Candace • solo_traveller • us
10
Pros:

Elegant yet comfortable. The staff was exceptional from the front desk clerks to the bellmen!

2026-01-01 • via Nuitee
S
Siegel • couple • us
10
Would definitely stay here again in future Chicago visits!
Pros:

The rooms were beautiful, looked like they were recently updated

2026-01-01 • via Nuitee
S
Slaughter • couple • us
9
Pros:

Thanks you .

2026-01-01 • via Nuitee
R
Rob • family_with_children • us
7
Great location, great price.
Pros:

Close to the Loop giving easy transit access to the rest of the city.

Cons:

No in-room coffee, TV mounted at weird angle to bed and no other comfortable furniture to sit on to watch movies.

2025-12-31 • via Nuitee
J
jose • family_with_children • us
7
2025-12-18 • via Nuitee
K
Karen • family_with_children • ca
8
2025-12-18 • via Nuitee
L
Lyles • family_with_children • us
9
Great time in the city to see the Bears. Thanks for the hospitality
Pros:

Bar, comfort, convenience.

Cons:

N/A

2025-12-16 • via Nuitee