THE MIDLAND HOTEL, Chicago, a Tribute Portfolio Hotel

Hotels
•
W Hotels
8.2 (436 reviews)
172 West Adams Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Nice amenities
Cons:
No in-room coffee
Some noise from trains
Uncomfortable furniture in room

Categories

Cleanliness
8.06
Numerous mentions of clean rooms, though some complaints about limited amenities.
Service
8.83
Positive comments about friendly staff and helpful service.
Location
8.57
Convenient location close to various attractions but some noise complaints.
Room Quality
8.02
Rooms described as comfortable but with some complaints about furniture and lighting.
Amenities
7.85
Mixed reviews on amenities; some mention lack of coffee and poor quality toiletries.
Value for Money
7.51
Some guests felt the hotel was overpriced for the experience.
Food and Beverage
8.56
Positive mention of the restaurant and bar.
Overall Experience
8.23
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:59

Property Description

Luxurious City Center Location
This contemporary hotel is perfectly situated in the heart of Chicago, just steps away from iconic attractions like the Skydeck Ledge and the Magnificent Mile.

Culinary Delights and Cozy Atmosphere
Indulge in a culinary journey at IPO restaurant, serving a variety of dishes inspired by Chicago's rich cultures. Unwind at the Living Room Bar with signature cocktails in a cozy setting.

Wellness and Personalized Service
Stay fit at the 24-hour fitness center, relax with an in-room massage, and experience the Whatever/Whenever service, ensuring all your desires are met during your stay.

Book now to experience the ultimate blend of luxury, convenience, and personalized service at W Chicago City Center.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must be 21 years of age to check in at this property.

Self Parking available at Tower Garage (211 W Adams Street) for $59/night. For Self Parking, car must be retrieved by 2PM on the day of check-out or the remaining hours will increase to full price.

A damage deposit of US$200 per day is required on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.2
Based on 436 reviews
Cleanliness: 8.06
Service: 8.83
Location: 8.57
Room Quality: 8.02
Amenities: 7.85
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.23
T
Tomer • solo_traveller • fr
5
Very bad value for money
Pros:

Good location, good breakfast

Cons:

Very old hotel, with old rooms and design. Very bad value for money

2026-06-25 • via Nuitee
J
Juana • family_with_children • us
8
2026-06-23 • via Nuitee
R
Railfan • solo_traveller • us
10
I had a wonderful stay in Chicago and that was the perfect hotel and location to be in
Pros:

The hostesses in the restaurant were very nice and very sexy. Sheryl at the bar was cute too.

Cons:

The breakfast were pretty expensive

2026-06-20 • via Nuitee
K
Kirsten • couple • us
7
2026-06-18 • via Nuitee
M
michelle • solo_traveller • us
10
2026-06-15 • via Nuitee
R
Robin • couple • us
9
Room wasn’t clean as it should have been. Mirrors had spots, floor could used a vacuum and hair on tub.
Pros:

Nice entrance, vibe around the bar was nice.

Cons:

Room was small.

2026-06-14 • via Nuitee
K
Kevin • couple • us
1
Horrible stay
Pros:

Nothing

Cons:

Everything

2026-06-06 • via Nuitee
J
Joseph • couple • us
10
2026-06-06 • via Nuitee
R
Roberto • solo_traveller • us
10
Perfect location, it’s worth its value
Pros:

The location

Cons:

Nothing

2026-06-04 • via Nuitee
N
Natalie • solo_traveller • us
10
2026-06-02 • via Nuitee
N
nithin • couple • us
5
AVERAGE
Pros:

LOCATION
STAFF

Cons:

NO PARKING
NO BREAKFAST
ROOMS ARE SMALLER AND NO SPACE TO MOVE ON

2026-05-28 • via Nuitee
J
Jose Luis • solo_traveller • es
1
Pros:

La ubicación

Cons:

Booking te vende el desayuno incluido pero luego en recepción te indican que es un crédito de 50 dolares para dos personas. Cada plato de la carta no baja de 25 dolares, un café 7 dolares.... total... acabé pagando 38 dolores por un desayuno que está incluido en la reserva. Un timo.

2026-05-28 • via Nuitee
K
Karin • solo_traveller • gb
9
Pros:

Very helpful staff, spacious rooms, free coffee and tea and a great location

Cons:

Nothing

2026-05-27 • via Nuitee
D
DHRUV • solo_traveller • gb
8
Overall satisfactory stay. Manager of hotel personally addressed a situation.
2026-05-26 • via Nuitee
L
Lizbeth • couple • us
10
Pros:

The room was a decent size and pillows were as if they were clouds.

Cons:

There was no coffee maker or microwave available.

2026-05-25 • via Nuitee
C
Clint • couple • us
5
Pros:

room was small but nice, location was ideal to do activites

Cons:

water presure was very poor, difficult to take a shower

2026-05-25 • via Nuitee
G
Giovanni • solo_traveller • us
10
2026-05-22 • via Nuitee
K
Katherine • solo_traveller • ie
9
Lovely spot
Pros:

Comfy beds, lovely rooms, welcoming staff

Cons:

N/a

2026-05-19 • via Nuitee
Y
Yates • couple • us
8
It was a wonderful time that we throughly enjoyed
Pros:

Fancy looking

Cons:

A little ways out the way of things, but overall a great experience

2026-05-19 • via Nuitee
J
Jakeah • couple • us
9
2026-05-18 • via Nuitee