Hotel Crescent Court

Hotels
9.2 (321 reviews)
400 Crescent Court , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Warm and welcoming staff
Beautiful property and great location
Cons:
Delayed room availability
Strong marijuana smell in room

Categories

Cleanliness
7.96
Strong marijuana smell in room and common areas.
Service
10
Front desk staff were warm and welcoming, attempted to accommodate guests.
Location
9.93
Beautiful hotel in a great location.
Room Quality
8.97
Beautiful but lacked storage space and had issues noted.
Amenities
9.42
Good amenities, although lacking basic items in the bar.
Value for Money
8.45
Expensive parking and dining options; not worth the price in some cases.
Food and Beverage
8.91
Food options available but experience limited by missing items.
Overall Experience
9.96
Positive stay overall, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 05:46

Property Description

Luxurious Accommodations
Hotel Crescent Court, located in Uptown Dallas, offers modern guest rooms with private balconies and upscale amenities like flat-screen TVs and free WiFi. The French doors add a touch of elegance, perfect for a relaxing stay.

Top-Notch Facilities
Guests can unwind at the year-round outdoor pool, spa center, and fitness facility with personal trainers. The 24-hour front desk and concierge services ensure all needs are met promptly, whether it's booking tickets or arranging tours.

Exquisite Dining Options
Indulge in Japanese cuisine at Nobu or enjoy a delightful meal at The Conservatory. For a quick pick-me-up, Crescent Gourmet serves fresh Starbucks coffee daily. With various dining choices, your culinary desires are catered to at Hotel Crescent Court.

Book now for a luxurious stay in the heart of Dallas!

Important information:

The destination fee includes: use of The Spa at the Crescent, admittance to the Crescent Club (private members club), 25% discount on lunch & dinner at The Club and many more property amenities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 321 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
M
Maria • couple • co
10
Pros:

Un hotel muy bonito y cómodo

2026-07-03 • via Nuitee
B
Brian • extended_group • ar
2
2026-06-29 • via Nuitee
B
Brian • extended_group • ar
3
Very disappointing
Cons:

Perhaps we got ripped because of the world
Cup, but its definitively not a 1k a night hotel. Its doesnt come even close to that. So either they are scammers or they believe they play in a different league.
The lobby looks like a warehouse, elevators took forever even when they are 4 floors, the door of the room had a malfunction that i reported the first day and was never repaired (in 6 days). The bathroom didnt have handheld shower and the shower leaked all over cause the doors didnt have any kind of seal. The main lamp of the room didnt work. There is no switch at the side of the bed, so to turn on/off the light you need to stand. The plug on the side of the bed is an alarm clock, that every time i plugged my phone i activated the alarm at 6am…
There was no ashtray at the door, so it was full of cigarette butts in the entrance, which they never bother to pick.
The “bar” was part of the lobby. So zero privacy for customer that wanted to use the bar and for those who wanted to be at the lobby without the fuzz of the bar.
I sent, via booking, at least three messages weeks before arrival. They never answered one.
Nobu…. I know this restaurant offers different quality depending on which city they are, but this one is quite at the bottom. The worst omakase experience i ever had. The sushi tasted an looked as it was prepared days ago and then refrigerated…. Plastic.
And many other details that changes de experience. Whoever stayed at real luxury 5 star will understand what im saying as soon as you see the main door.
In my opinion, is a 4 star with a 7 score.

2026-06-29 • via Nuitee
C
Camper06395847260 • NONE
10
Awesome Hotel
Pros:

Our stay at Crescent Court was wonderful. The hotel is lovely and is conveniently located to fabulous restaurants, all within walking distance. The hotel staff worked hard to accommodate an early check in for us. Valet parking was convenient and the staff was courteous and timely in their responsiveness. Our room was cleaned daily without our request. I will make this my go to hotel anytime I am in Dallas.

2026-06-22 • via Tripadvisor
S
Sean • couple • gb
6
Over priced for what you get
Pros:

Bed

Cons:

Staff attitudes

2026-06-19 • via Nuitee
A
alijD4904JK • NONE
10
Crescent Spa
Pros:

Visited the spa and it was impeccable. Wonderful service, clean, relaxing and excellent massage! Valet was easy and prompt.

2026-06-18 • via Tripadvisor
T
thomasdF6476NA • Business
8
Review
Pros:

Overall, excellent hotel
1. you should offer hot water/tea kettles. Just because it's texas, it doesn't mean there aren't tea-only drinkers; fine hotels in NY, LA, Chicago, Europe, Asia etc provide this. And, good tea
2. The food was fine, but at breakfast, the wait staff was disarmed about making tea, and then made and served tea that you could read the newspaper through. It resembled lemonade more than Breakfast tea.
You might imagine how disappointed your guests would be if the breakfast coffee was this poor.

2026-06-08 • via Tripadvisor
J
Jose • family_with_children • us
8
2026-06-07 • via Nuitee
K
Kristel • solo_traveller • us
9
2026-06-02 • via Nuitee
J
Janet • solo_traveller • us
8
Nice - but not memorable.
Pros:

Outstanding staff

Cons:

Way overpriced. Aside from being large, there was nothing particularly luxurious about the room to justify the price point.

2026-05-22 • via Nuitee
M
MaryAnn Perez • extended_group • us
10
2026-05-21 • via Nuitee
J
Joanne • couple • us
10
2026-05-16 • via Nuitee
W
William • solo_traveller • gb
10
2026-05-15 • via Nuitee
A
Andrew • couple • ca
10
Excellent, elegant and pricey luxury hotel
Pros:

Elegant and top notch finishings throughout.

Cons:

Very expensive.

2026-05-15 • via Nuitee
X
X672AAandreal • Business • Miami, Florida
10
Outstanding In All Aspects
Pros:

The hotel and the grounds are BEAUTIFUL! Beyond expectations. The food and drinks were outstanding. The employees are all very courteous and always happy to help with any need you might have. I recommend this hotel if you find yourself in Dallas.

2026-05-08 • via Tripadvisor
5
550kellyt • Business • Marietta, Georgia
10
Excellent Stay at Hotel Crescent Court
Pros:

Beautiful and inviting lobby. Comfortable rooms. The friendliest staff! I had a wonderful stay at the Hotel Crescent Court.

2026-05-08 • via Tripadvisor
Y
Y8949PJlauran • NONE
10
10 Stars for Hotel Crescent!
Pros:

This hotel was exceptional across the board! Every single staff member was beyond helpful, friendly and kind. They all had great recommendations if we needed them and were very attentive. The spa was phenomenal and one of the best massages I’ve had. I will be back for sure!

2026-05-07 • via Tripadvisor
E
ErvTheCurve • Business • New York City, New York
10
Outstanding Hotel - Highly Recommend!
Pros:

From the pleasant and courteous hotel staff greeting, to the luxurious lobby, to the quiet room and comfortable bed, this was an all-round impressive hotel.

2026-05-06 • via Tripadvisor
S
shona • solo_traveller • ch
3
From the ‘welcome’ where I felt the reception was doing me a favor ( there are no laundry services at the weekend !)
Pros:

Really nice spacious rooms. However could hear neighbors so isolating was poor

Cons:

It was more the staff that in general were unpleasant and undertrained

2026-05-04 • via Nuitee
J
JayRicks1978 • Business • Chicago, Illinois
10
Another Great Stay at the Crescent!
Pros:

This hotel is Crim dela Crim! From the treatment at the front door, to the luxury feel in the rooms I always look forward to staying!

2026-04-28 • via Tripadvisor