The Statler Dallas, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.6 (426 reviews)
1914 Commerce Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking costs
Missing basic amenities

Categories

Cleanliness
7.73
Reviewers noted issues such as missing items and lack of dining utensils.
Service
9.2
Overall friendly and helpful service mentioned, particularly by staff like Josias.
Location
9.24
Consistently praised for its great downtown location.
Room Quality
8.19
Spacious rooms noted, but some issues with privacy in the Presidential Suite.
Amenities
8.22
Reviews mentioned good amenities overall, but a lack of basic kitchen items.
Value for Money
8.18
High pricing for services like parking and missing complimentary items affected value perception.
Food and Beverage
9.23
Breakfast at Overeasy was described as delicious; drinks at rooftop bar were very well received.
Overall Experience
8.8
Mixed feelings due to specific issues, yet many positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:49

Property Description

Luxurious Amenities
The Statler Dallas, Curio Collection By Hilton boasts an outdoor swimming pool, fitness centre, garden, and terrace, ensuring guests have plenty of options for relaxation and leisure during their stay.

Culinary Delights
Guests can indulge in a culinary journey at the hotel's restaurant, offering a fusion of African and American dishes, followed by a refreshing cocktail at the bar for a perfect evening experience.

Comfortable Accommodations
Each room at The Statler Dallas is thoughtfully equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. The cozy bedding and elegant decor guarantee a comfortable and memorable stay.

Experience luxury and convenience at The Statler Dallas, Curio Collection By Hilton. Book now for an unforgettable stay in Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

8.6
Based on 426 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
P
PorkSlab • extended_group • us
1
Sad and trashy
Pros:

Nothing it was the worst experience ever

Cons:

Security was unprofessional
Didn’t have running water for a whole night/day there
Valet lost my car and left the keys in it over 3 nigjts

2026-02-14 • via Nuitee
M
MARTHA • couple • us
8
2026-01-26 • via Nuitee
J
Jasmine • family_with_children • us
7
2026-01-19 • via Nuitee
N
nevaeh • extended_group • us
7
2026-01-19 • via Nuitee
J
james • solo_traveller • je
7
2026-01-19 • via Nuitee
K
Keeya • solo_traveller • us
10
2026-01-19 • via Nuitee
C
Carl • couple • us
10
Pros:

All of the amenities were on point.The bars and restaurants were very nice.

Cons:

Restaurants need to stay open longer

2026-01-17 • via Nuitee
N
Nivan Coffman • couple • us
4
Not recommended
Pros:

The hotel itself and our room were clean. The hallways had a beautiful scent which was welcoming. The location was great and the valet and cleaning people couldn't be more polite and friendly.

Cons:

When it comes to hotel industry, a collection of small details is what creates the overall experience. Unfortunately, we noticed various negative details that in my opinion, cannot be ignored. Carelessly cut carpet with loose edges popping out from underneath the walls, lighting by the bed with different tones of light, very sloppy caulk work in the shower area, broken shower handle etc were some of these negative aspect.
I noticed a price tag of $3 on each bottle of water (total of 2 bottles) that were in the kitchenette area. For a nearly $300 per night stay, free drinking water should be included?!

The next morning at the breakfast I noticed this hotel has their own unique system when it comes to dining. You go to the restaurant by the lobby, order what you want and then the restaurant sends a bill to the hotel and they will include that in your room charge... however, I learned this as we were checking out. Let's flashback an hour earlier before I got the above info...
We went to have breakfast, we ordered, we ate and then the waiter brought us a check! Since our room was breakfast included, I was confused as why we are getting a bill! The waiter explained that we have $30 credit for breakfast ($15 per guest) but we must pay the bill now and then take the receipt to the hotel and they will reimburse us the $30! We did as instructed but the young lady at the check out counter said that is not how it works and explained the rest... I asked how can this be fixed and she threw her shoulders in the air and said there's nothing she can do and I must go speak to the restaurant manager...

If handling a small issue for your guest is more than you can manage, I believe I'd simply want to leave and not go back there again.

2026-01-11 • via Nuitee
C
Courtney • solo_traveller • us
1
2026-01-05 • via Nuitee
J
Joe • couple • us
10
2026-01-03 • via Nuitee
9
97geneo • Couples
4
Great Location, Disappointing Experience
Pros:

Overall, this is a nice hotel in a good location. I don’t usually complain, but we booked the Presidential Suite for my birthday, so my expectations were a bit higher.

We had to call the front desk for wine glasses because there were none in the room. The in-room phone didn’t work, so we called from a cell phone — and the glasses never arrived anyway. Despite having a kitchenette, there wasn’t a single plate, bowl, or piece of silverware, just a couple of coffee cups. There was also no complimentary water; bottles were $3 each, which felt a little insulting after paying so much for a suite.

The suite had only one bathroom, located off the living area, with an ill-fitting door that had gaps and no lock — not much privacy. There was only one robe in the room, and while I could have called again, I didn’t have much confidence it would be addressed quickly. We ended up leaving early instead of staying the full time.

Parking is $60 per night. We texted ahead for our car to be brought around and arrived at the allotted time, but it still wasn’t ready. The valets were just standing around talking, and so we waited another 10 minutes.

If you’re celebrating a special occasion and the details matter, I’d recommend looking elsewhere.

2026-01-02 • via Tripadvisor
G
GertB721 • Couples
10
Perfect stay
Pros:

Great location in downtown Dallas. Very friendly welcome. We had a spacious room. Everything perfect. Delicious breakfast at Overeasy. We would stay there again.

2025-12-31 • via Tripadvisor
I
Iyuna • couple • us
9
2025-12-31 • via Nuitee
J
Joshua • couple • us
10
2025-12-30 • via Nuitee
T
teresarE4769BW • Friends getaway
10
Hospitality
Pros:

The valet was incredibly helpful to me and my friends. He went above and beyond to assist us with multiple cars and took the time to give clear directions on the best routes. His professionalism and willingness to help really stood out and made our experience much better.

Thank you Josias!

-the girls and driver

2025-12-28 • via Tripadvisor
S
sydniem2015 • Couples
8
Best chill weekend of the year.
Pros:

Had an amazing chill weekend at the Statler for my wife's birthday. The bed was super comfortable, we melted into it. The bathroom is huge and had a wonderful rain shower head. The tub is also very cool, and one of the reasons we stayed at this hotel. It does have the drain in a weird place, in the middle of the tub, but wonderful for soak if you don't mind the drain placement.

The very BEST thing about this hotel is the staff and their commitment to making sure guests have top tier experience. We needed a bottle opener and Michele at the front desk gave us her personal one. Skyler also gave amazing service and made sure we got our food delivery. I had the best Kentucky Mule of my life at the roof top bar, which has a great lounge area and pool. The view is good but the vibes are better.

2025-12-20 • via Tripadvisor
M
Montgomery • couple • us
8
Amazing Chill weekend for my wife's birthday
Pros:

Had an amazing chill weekend at the Statler for my wife's birthday. The bed was super comfortable, we melted into it. The bathroom is huge and had a wonderful rain shower head. The tub is also very cool, and one of the reasons we stayed at this hotel. It does have the drain in a weird place, in the middle of the tub, but wonderful for soak if you don't mind the drain placement.

The very BEST thing about this hotel is the staff and their commitment to making sure guests have top tier experience. We needed a bottle opener and Michele at the front desk gave us her personal one. Skyler also gave amazing service and made sure we got our food delivery. I had the best Kentucky Mule of my life at the roof top bar, which has a great lounge area and pool. The view is good but the vibes are better.

2025-12-20 • via Nuitee
R
Rosendo • couple • us
10
2025-12-20 • via Nuitee
B
Bailey • couple • us
10
Pros:

This will be the only hotel I stay at in Dallas from now on. 5 stars all the way across the board. There was so much to do we didn't even want to leave the hotel.

Cons:

The only issue we would say if there was one is the overpriced parking.

2025-12-19 • via Nuitee
1
196kierab • Friends getaway
10
Helpful customer service
Pros:

While enjoying my friends 40th birthday we booked the Statler. It’s centrally located with a fun vibe. While in Dallas I had an issue with my reservation and Skyler was able to resolve my issue promptly, professionally, and with a smile. She was warm and welcoming and made my experience with Hilton so much better.

2025-12-13 • via Tripadvisor