Avani Cancun Airport

Hotels
•
Avani
8.4 (846 reviews)
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Good shuttle service
Cons:
Issues with food quality
Minor cleanliness concerns
Value compared to other hotels

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues such as odors in rooms.
Service
9.2
Multiple reviews highlighted friendly and helpful staff.
Location
9.24
Conveniently located close to the airport, with easy access.
Room Quality
8.19
Generally positive comments, but some reported cleanliness issues.
Amenities
8.72
Free shuttle service and good breakfast, though limited hours.
Value for Money
7.68
Concerns raised about overpriced food and value compared to nearby hotels.
Food and Beverage
7.23
Negative feedback on food quality and high prices.
Overall Experience
8.7
Overall positive experiences reported with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind in Style: Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy.

Delightful Dining Experience: Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests.

Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 540 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

An airport shuttle service is available for free upon request from 05:00 until 22:00. All shuttle services are subject to availability prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 846 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.7
M
Matthieu • couple • mx
9
2026-03-07 • via Nuitee
L
Lonneke • couple • nl
8
Goede prijs/ kwaliteit verhouding als je geen ontbijt hoeft
Pros:

Schone ruime kamer vlakbij airport. Voldoet goed voor dat doel. We moesten om 13 uur naar de luchthaven en konden met een shuttlebusje van het hotel.

Cons:

Het ontbijt is belachelijk duur waardoor de prijs kwaliteit verhouding in totaal uit verhouding is. Heb je geen ontbijt nodig dan is het good value. Wel een ontbijt nodig? Te duur.

2026-03-07 • via Nuitee
D
Daniele • couple • it
8
Pros:

Posizione, pulizia

Cons:

Il bagno aveva la doccia tappata, per il resto tutto ok

2026-03-06 • via Nuitee
A
Alma Delia • couple • mx
10
Pros:

Desde la llegada el personal es muy amable y atento. Le agradezco sus atenciones al joven Jorge, las instalaciones cómodas, el desayuno variado y muy rico, a unos pasos del Outlet y un plus es la transportación incluida al aeropuerto.

2026-03-06 • via Nuitee
E
Elizabeth • family_with_children • us
7
Average
Pros:

Is near to the fwy

Cons:

The towels are old and looks like they been use in another room before they placed in the shelf when I arrived I can field they ware more on the wet side.. and not clean.

2026-03-05 • via Nuitee
K
Kurt • couple • be
8
2026-03-04 • via Nuitee
C
Caroline • family_with_children • fr
8
Pros:

Proche de l'aéroport
Buffet petit déjeuner bon et complet
Bonne literie

Cons:

RAS

2026-03-04 • via Nuitee
F
Franziska • couple • de
9
great option before heading to the airport
Pros:

We stayed at the hotel for one night before our flight and really enjoyed our time there. The gym is well equipped, with a treadmill, an indoor bike, and other cardio machines. There are also machines and free weights for strength training. The pool area is nice for a quick dip. Parking is included.
We especially enjoyed the delicious and varied breakfast before heading to the airport. Thank you, Rossel and Albert, for the great service.

Cons:

all good

2026-03-04 • via Nuitee
I
Igea • couple • it
9
2026-02-28 • via Nuitee
L
Laura • family_with_children • fr
9
Première nuit agréable au Mexique
Pros:

Proche de l’aéroport, grande chambre, propre, petit déjeuner de bonne qualité, personnel très agréable

Cons:

La Clim faisait un peu de bruit

2026-02-25 • via Nuitee
L
Lamberto • solo_traveller • mx
10
Lovely staying
Pros:

New facilities

Cons:

Nothing. All good

2026-02-24 • via Nuitee
G
Gayatri • couple • us
10
2026-02-24 • via Nuitee
A
Amandine • family_with_children • fr
8
Pros:

Très grande chambre et salle de bain
Déco sympa dans les espaces communs
Proximité avec l'aéroport et navette gratuite

Cons:

Check-in très long
Propreté ok mais pas impeccable
Pas de possibilité de régler la température de la douche (plus c'est fort plus c'est chaud et inversement, on doit donc avoir un jet très fort pour se laver avec de l'eau chaude)

2026-02-24 • via Nuitee
P
Peter • couple • ch
10
Pros:

Sehr freundliches und hilfsbereites Personal, ruhige Lage (trotz nähe Flughafen!), grosszügige Zimmer, grossartges Frühstücksbuffet, gute Restaurant, Pool in ruhiger Umgebung.

Cons:

Nichts zu beanstanden!

2026-02-23 • via Nuitee
S
Stacy • couple • us
9
Great place to stay near the airport.
Pros:

Great location near the airport. Very friendly and helpful staff. The lighting was especially nice in the rooms.

Cons:

One of the gym machines didn’t work. The front desk said they would see about getting it fixed though.

2026-02-22 • via Nuitee
L
laurent • extended_group • fr
8
2026-02-22 • via Nuitee
C
Cédric • couple • fr
10
C’était parfait !
Pros:

Tout

Cons:

Rien

2026-02-22 • via Nuitee
G
Geoffrey • family_with_children • fr
9
Très bien pour une nuit après votre vol.
Pros:

Chambre moderne et confortable. Parfait pour une nuit avant ou après un vol car proche de l'aéroport. Le petit déjeuner est bon et varié.

2026-02-14 • via Nuitee
I
Ixo • couple • es
8
Pros:

La habitación

2026-02-11 • via Nuitee
C
carmen • family_with_children • cl
7
Pros:

La ubicación excelente al lado de outlet

Cons:

El baño de la habitación demasiado pequeño

2026-02-09 • via Nuitee