Avani Cancun Airport

Hotels
•
Avani
8.4 (882 reviews)
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Good shuttle service
Cons:
Issues with food quality
Minor cleanliness concerns
Value compared to other hotels

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues such as odors in rooms.
Service
9.2
Multiple reviews highlighted friendly and helpful staff.
Location
9.24
Conveniently located close to the airport, with easy access.
Room Quality
8.19
Generally positive comments, but some reported cleanliness issues.
Amenities
8.72
Free shuttle service and good breakfast, though limited hours.
Value for Money
7.68
Concerns raised about overpriced food and value compared to nearby hotels.
Food and Beverage
7.23
Negative feedback on food quality and high prices.
Overall Experience
8.7
Overall positive experiences reported with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind in Style: Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy.

Delightful Dining Experience: Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests.

Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 540 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

An airport shuttle service is available for free upon request from 05:00 until 22:00. All shuttle services are subject to availability prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 882 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.7
B
Brigitte • family_with_children • fr
10
Séjour parfait
Pros:

Tout
hôtel parfait très propre et proche aéroport
Petit déjeuner excellé
Nous reviendrons

Cons:

Rien

2026-03-27 • via Nuitee
T
terence • family_with_children • gb
6
Pros:

The small pool was nice and it's closeness to the airport

Cons:

Lounge. Areas were a bit small

2026-03-26 • via Nuitee
J
Julian • couple • ch
9
2026-03-26 • via Nuitee
A
Andreja • couple • si
10
Pros:

Lep hotel, dobre storitve, blizu letališča.

2026-03-26 • via Nuitee
C
Castillo • extended_group • mx
10
Todo muy bien
Pros:

La Ubicación
Calidad-precio
El servicio de restaurante

Cons:

Nada todo ok
Estuvo todo a tiempo
Es muy cómodo el lugar

2026-03-24 • via Nuitee
I
Ilaria • couple • nl
8
Pros:

The location, the staff and the free shuttle service. Also the breakfast was nice.

Cons:

The WiFi was poor. I would expect a good wifi in a hotel.

2026-03-24 • via Nuitee
C
Claudia • solo_traveller • at
8
Pros:

we stayed for one night after a long flight, it was comfortable and handy for that; have a free shuttle from the airport (although it can take a while when you are delayed)

2026-03-22 • via Nuitee
M
Melanie • couple • ch
8
Pros:

Guten Hotel in Nähe des Flughafens mit gratis Transfer. Befindet sich direkt neben einer grossen Shopping mal.

Cons:

Mussten genau bis um 15.00 Uhr warten für das Check-in. Bekamen ein dreckiges und nicht fertig gemachtes Zimmer. Als wir es meldeten, erhielten wir ein Upgrade zu einem grösseren Zimmer.

2026-03-21 • via Nuitee
C
Caitlin • solo_traveller • au
7
Nice comfortable hotel close to the airport
Pros:

I only had one night in between flights. A nice hotel for a short stay, comfortable and clean. Breakfast was good and the staff were lovely and helpful

Cons:

Nothing to report

2026-03-20 • via Nuitee
M
Maritza • family_with_children • us
10
La atención de Juan el mesero fue desmedida muchas gracias por hacer nuestro desayuno agradable
Pros:

Everything

2026-03-19 • via Nuitee
C
claude • family_with_children • fr
9
2026-03-19 • via Nuitee
S
Silvia • family_with_children • de
10
Nice airport hotel for short stays
Pros:

Close to the airport with shuttle service

Cons:

That shuttle to the airport is only until 2 pm.

2026-03-17 • via Nuitee
E
Erwin • family_with_children • nl
8
Prima!
Pros:

Upgrade gekregen.

Cons:

Shuttle bus duurde lang bij aankomst

2026-03-16 • via Nuitee
S
Sarah • family_with_children • fr
8
2026-03-16 • via Nuitee
C
Claudia patricia • couple • mx
10
2026-03-15 • via Nuitee
V
Vivian Christine • couple • de
6
Funktional aber nicht sauber
Pros:

Nah am Flughafen und gesichertes Parken. Fußläufig zur Mall, die ein Food Hall & 711 hat.

Cons:

Zimmer war schlecht gereinigt und es hatte überall Flecken. Sowohl auf der Bettwäsche als auch im Bad.

2026-03-15 • via Nuitee
E
Elizabeth • family_with_children • us
7
Average, Nice to land after a long flight, beds are comfortable.
Pros:

Near to fwy..

Cons:

Shower/ Towels OLD

2026-03-13 • via Nuitee
C
Claire • family_with_children • fr
10
Pros:

Accueil super agréable, piscine chaude et propre, chambre magnifique, grande et très bien équipée. À proximité d’un mall géant pour courses et souvenirs. Navette gratuite pour l’aéroport très appréciable.

Cons:

Rien

2026-03-11 • via Nuitee
L
Laurence • couple • re
8
Hôtel pratique et confortable
Pros:

Hôtel à proximité de l’aéroport, très pratique pour une arrivée en fin de journée.
La literie est très confortable pour se remettre des 11h d’avion.
La chambre est propre
Le restaurant permet de dîner sans sortir de l’hôtel. Les tacos étaient pas mal pour un premier contact culinaire. Les empanadas un peu moins. Il y a un parking pratique.

Cons:

ras

2026-03-11 • via Nuitee
F
Fabrice • family_with_children • fr
7
Pros:

Proximité avec l'aéroport de Cancun. Propreté et équipements de la chambre. Bon petit déjeuner mais un peu cher

Cons:

Rien

2026-03-10 • via Nuitee