Avani Cancun Airport

Hotels
•
Avani
8.4 (882 reviews)
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly staff
Good shuttle service
Cons:
Issues with food quality
Minor cleanliness concerns
Value compared to other hotels

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues such as odors in rooms.
Service
9.2
Multiple reviews highlighted friendly and helpful staff.
Location
9.24
Conveniently located close to the airport, with easy access.
Room Quality
8.19
Generally positive comments, but some reported cleanliness issues.
Amenities
8.72
Free shuttle service and good breakfast, though limited hours.
Value for Money
7.68
Concerns raised about overpriced food and value compared to nearby hotels.
Food and Beverage
7.23
Negative feedback on food quality and high prices.
Overall Experience
8.7
Overall positive experiences reported with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Accommodation with Top-Notch Amenities

Unwind in Style: Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy.

Delightful Dining Experience: Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests.

Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 540 MXN per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

An airport shuttle service is available for free upon request from 05:00 until 22:00. All shuttle services are subject to availability prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 882 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.7
B
Badar Tufail • solo_traveller • pk
9
Pros:

- The breakfast was great
- Hospitality of the staff in the restaurant was a amazing.
- Clean and tidy
- Ample underground parking

Cons:

N/A

2026-04-10 • via Nuitee
J
JG • solo_traveller • ie
9
Pros:

No complainants at all, hotel is a typical airport hotel.. all the amenities with the bonus of a pool.

Cons:

I got reprimanded by a hotel manager for smoking outside the hotel and was told to smoke by the road. And today I see all the TUI reps smoking and raping directly outside the main entrance... so much for a non smoking area

2026-04-08 • via Nuitee
M
Marta • family_with_children • es
8
Bona estada.
Pros:

L’habitació espaiosa, la piscina, al costat d’un centre comercial, té parking i l’esmorzar molt variat i bo.

Cons:

Que erem 4 i només teniem dues tovalloles i que un dels matalassos estava bastant deformat i era incomode de dormir-hi.

2026-04-08 • via Nuitee
S
Silvia • family_with_children • de
9
Buen hotel, cerca del aeropuerto y del outlet
Pros:

Buena ubicación, la amabilidad del personal, desayuno.

Cons:

Es un poco complicado coordinar el transporte del aeropuerto al hotel, si no tienes accesso a internet. además de tiempos largos de espera, ya que solo se confirma una vez que uno esta esperando las maletas.

2026-04-08 • via Nuitee
J
Jose • couple • ve
10
Excelente opción muy cerca del aeropuerto de Cancún
Pros:

Muy cerca del aeropuerto, camas súper cómodas , estacionamiento gratuito y habitaciones de buen tamaño

Cons:

Nada

2026-04-07 • via Nuitee
L
Lukas • family_with_children • ch
9
Convenient hotel close to airport. Pick-up worked, nice breakfast with freshly made omelettes. Friendly staff.
2026-04-07 • via Nuitee
C
Carole • extended_group • fr
9
Pros:

oui rien a dire tout est ok pour un départ aéroport Cancun parfait

2026-04-06 • via Nuitee
J
JENNIFER • couple • gb
8
2026-04-06 • via Nuitee
I
Ivan • family_with_children • mx
8
2026-04-05 • via Nuitee
F
Fernando • couple • es
9
Pros:

La cama muy cómoda y el desayuno estupendo

2026-04-05 • via Nuitee
F
Floriane • family_with_children • fr
9
Agréable
Pros:

La proximité de l’aéroport, le parking, le petit déjeuner bien garni et bon
Jolie piscine mais nous n’en avons pas profité

Cons:

Propreté de la chambre à revoir, bruit la ventilation très fort. Lit 2 places petit.
Chambre réservé pour 3 personnes mais seulement 2 serviettes dans la chambre.

Pas d’eau à disposition des clients, quand on demande on nous répond poliment qu’on peut en acheter au bar, dommage.

Paiement du petit déjeuner en espèce, n’embêtant quand on vient d’arriver et qu’on a pas d’espèce encore. Là encore on nous invite poliment à retirer au distributeur de l’hôtel mais le taux était très désavantageux.

2026-04-04 • via Nuitee
I
Isai Filomeno • family_with_children • mx
10
Comodidad y tranquilidad
Pros:

La habitaciones estaban muy padres, muy comodas, descansamos de maravilla

Cons:

Practicamente todo nos gusto, la estancia, el trato, todo estuvo muy bien

2026-04-04 • via Nuitee
T
Thomas • couple • de
9
Guter Start in den Urlaub.
Pros:

Nach dem langen Flug konnten wir in dem Hotel eine Nacht prima entspannen, bevor wir dann am nächsten Tag unsere Rundreise gestartet haben. Toll war der kostenlose Shuttle-Service vom Hotel zum Flughafen bzw. für uns zur Mietwagenstation. Abendessen und Frühstück waren prima, das Personal sehr freundlich und die Betten sehr gemütlich. Ein Tipp: Hin und wieder funktioniert die Kartenzahlung nicht reibungslos. Für den Fall ist es hilfreich, etwas Bargeld zur Verfügung zu haben. Wir haben das Abendessen in Euro zahlen können, was aber wirklich fair und ohne zusätzliche Gebühren umgerechnet wurde.

Cons:

Die Fenster lassen sich nicht öffnen und die Belüftung erfolgte ausschließlich über die Klimaanlage. Dementsprechend war war das Raumklima etwas feucht, aber nicht unangenehm.

2026-04-01 • via Nuitee
B
Bechemin • couple • fr
10
Pros:

Hôtel neuf et petit déjeuner délicieux

2026-03-31 • via Nuitee
S
Sampson • couple • us
10
2026-03-29 • via Nuitee
A
Andre • family_with_children • us
10
Pros:

Breakfast was amazing, staff was great. Location looks up and coming. Definitely would go back.

Cons:

Nothing comes to mind

2026-03-29 • via Nuitee
B
Brigitte • family_with_children • fr
10
Séjour parfait
Pros:

Tout
hôtel parfait très propre et proche aéroport
Petit déjeuner excellé
Nous reviendrons

Cons:

Rien

2026-03-27 • via Nuitee
J
Julian • couple • ch
9
2026-03-26 • via Nuitee
A
Andreja • couple • si
10
Pros:

Lep hotel, dobre storitve, blizu letališča.

2026-03-26 • via Nuitee
T
terence • family_with_children • gb
6
Pros:

The small pool was nice and it's closeness to the airport

Cons:

Lounge. Areas were a bit small

2026-03-26 • via Nuitee