Holiday Inn Express Nashville-Downtown - Broadway by IHG

Hotels
•
Holiday Inn Express
8.1 (2055 reviews)
920 Broadway , Nashville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Housekeeping issues
Water temperature problems

Categories

Cleanliness
7.48
Some mention of good cleanliness, but a specific concern with housekeeping was noted.
Service
8.95
Multiple mentions of exceptional service by staff, especially Oscar.
Location
8.49
Compliments regarding the hotel's location to nearby attractions.
Room Quality
7.94
General positive sentiment about room quality with reference to cleanliness.
Amenities
7.97
Good amenities were mentioned, contributing to a satisfying experience.
Value for Money
7.93
Value for money appreciated based on room quality and service.
Food and Beverage
7.98
Positive remarks about breakfast quality, particularly the cinnamon rolls.
Overall Experience
8.05
General satisfaction expressed in multiple reviews indicating a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 22:55

Property Description

Modern Amenities and Convenient Features

Surrounded by popular Nashville attractions like the Country Music Hall of Fame, Holiday Inn Express Nashville-Downtown Conference Center offers a comfortable stay with modern in-room amenities. Start your day with a complimentary breakfast and enjoy in-room conveniences like a flat-screen TV, coffee machine, microwave, and refrigerator.

Fitness and Leisure Options

Stay active during your stay by visiting the 24-hour fitness center or taking a refreshing dip in the outdoor pool. Free WiFi access ensures you stay connected throughout your visit.

Prime Location

Located steps away from the Hard Rock Cafe, State Capitol, and Frist Center, our hotel provides easy access to top Nashville sites. Book your stay now and experience the best of Nashville at Holiday Inn Express Nashville-Downtown Conference Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Sep 7, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60.09 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2055 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
N
Nicollette • couple • us
9
Comfortable and easy
Pros:

The convenience and price

2026-03-21 • via Nuitee
B
Brutus • family_with_children • us
9
2026-03-20 • via Nuitee
B
Brianna • family_with_children • us
10
Pros:

We loved it! Very convenient! Everything is so clean and the staff is super nice. Will stay again.

2026-03-19 • via Nuitee
C
Charlie • family_with_children • us
10
Pros:

The breakfast was amazing

Cons:

The extra fee for parking of 50$ I believe

2026-03-19 • via Nuitee
C
Clementine • couple • fr
8
2026-03-17 • via Nuitee
A
Arlen R Pierce • family_with_children • us
10
2026-03-14 • via Nuitee
A
Alyssa • solo_traveller • us
7
2026-03-13 • via Nuitee
S
Sonia • couple • ca
7
Parfait pour profiter du centre ville
Pros:

La proximité du centre ville et le prix est bien. Le déjeuner inclus.

Cons:

Peu de choix au déjeuner , manque de choix pour mettre sur les toast.

2026-03-13 • via Nuitee
8
834tomyk • Family
10
Great First Impressions
Pros:

Will at Valet was fantastic..great way to start our stay

2026-03-12 • via Tripadvisor
A
Alejandra • extended_group • ar
9
Pros:

La ubicación es muy buena, tiene habitaciones limpias y cómodas y el desayuno bueno

2026-03-09 • via Nuitee
M
Marian A • solo_traveller • us
8
My stay was great, the water pressure from the shower was very low.
Pros:

Food was ok not a lot to choose from.

2026-03-09 • via Nuitee
B
Brenda • couple • us
9
Nice
Pros:

location

Cons:

pay for parking

2026-03-08 • via Nuitee
R
Reagan • extended_group • us
10
Pros:

The location; cleanliness, staff

Cons:

NA

2026-03-02 • via Nuitee
J
Jeremy • couple • us
7
2026-03-01 • via Nuitee
L
Lindsey Miner • solo_traveller • us
8
2026-03-01 • via Nuitee
K
Kevin • couple • us
8
Very nice. Parking fee and destination fee was TOO HIGH!
Pros:

Breakfast was good. Hotel very clean. Car valet was great

Cons:

Destination fee. Parking was TOO HIGH.

2026-02-26 • via Nuitee
F
Freeman • family_with_children • us
10
2026-02-26 • via Nuitee
A
Anika • couple • us
10
2026-02-24 • via Nuitee
Q
Q751CSkeving • Business
6
Underwhelming and doesnt even try to be eco friendly. Blatantly wasteful
Pros:

Just have to mention this hotel and maybe the entire Holiday Inn chain shows blatant disregard for Single Use plastic and recyclimg measures.

The very average breakfast is served in a hectic restaraunt area on bendy plastic plates and bowls and with plastic utensils that ALL go straight into the bin each morning without a single care for the environment. I'd Imagine these is 2000 + plastic items a day that could have been proper crockery and with a paid employee washing up. The employees were plentiful they were milling around everywhere why can't they serve food on proper plates with metal cutlery!

Although The hotel is well placed and adequate in many ways but feels like a 2 star experience for a couple of days .

It has Bleak corridor lighting which is constantly left on and so much background noise of music playing until 4am non stop. This is from the Hotels music system NOT a nearby venue. They could easily turn it off after 2AM so people could sleep.

2026-02-23 • via Tripadvisor
S
Sharon • couple • au
9
Great place but be prepared to walk to the bars.
Pros:

Close proximity and very comfy beds!

Cons:

No shuttle service. That would have been a big bonus after long nights and a walk to the bars.

2026-02-23 • via Nuitee