Best Western Plus Raffles Inn & Suites

Hotels
Best Western Plus
8.4 (1841 reviews)
2040 South Harbor Boulevard , Anaheim , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Mildew odor in room
Limited breakfast options
Disruptive renovations

Categories

Cleanliness
8.48
Multiple mentions of mildew odor and construction affecting cleanliness.
Service
9.95
Staff were kind and accommodating, with helpful front desk service.
Location
9.99
Great location close to attractions like Disney and Toy Story shuttle.
Room Quality
8.44
Issues with odor and room amenities being disrupted.
Amenities
7.47
Laundry and breakfast offerings were limited due to construction.
Value for Money
7.43
Disappointing experience for the price paid, especially with unexpected costs.
Food and Beverage
6.98
Breakfast was disappointing and not as advertised.
Overall Experience
8.45
A frustrating stay overall due to multiple issues including cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:45

Property Description

Family-Oriented Hotel with Disneyland Tickets

Outdoor Pool and Hot Tub
Enjoy a relaxing swim or soak in the hot tub after a fun day at Disneyland, just 1.6 km away.

Complimentary Hot Breakfast and Disney-Themed Gift Shop
Start your day with a delicious hot breakfast, including DIY waffles, and explore the Disney-themed gift shop for souvenirs.

Book a magical stay at Best Western Plus Raffles Inn & Suites for a memorable Disneyland experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 17 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1841 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.45
G
Gregorio family_with_children us
10
Was amazing , definitely will stay again ! Only about a 10 minute walk to Disneyland
Pros:

Cleanliness

2026-03-14 via Nuitee
J
Jack solo_traveller us
8
Great bargain on a room for a conference only a short walk to convention center.
Pros:

Great location for attending a conference at the Marriott. Simple but good (and free) breakfast. Quiet in the evening and comfortable rooms.

Cons:

They were doing construction during the day so it was a bit too noisy for a nap and I am glad I didn’t have a car because some folks were parked in by construction vehicles.

2026-03-14 via Nuitee
J
Jeff couple us
6
2026-03-12 via Nuitee
M
Matthew family_with_children us
8
Pros:

Close to everything. Staff were friendly & helpful.

Cons:

Currently doing renovations, breakfast was only cold items.

2026-03-11 via Nuitee
Y
YASUYUKI family_with_children jp
10
ロケーション、設備、価格満足!
Pros:

雰囲気がいい

Cons:

3階シャワー水圧弱く、シャワーノズル固定

2026-03-10 via Nuitee
J
Jose solo_traveller us
10
2026-03-10 via Nuitee
M
Maria family_with_children us
8
Pros:

Limpieza después de una noche ..

Cons:

Que no limpiaron después de la primera noche

2026-03-09 via Nuitee
P
Paolo family_with_children it
7
Cons:

- shower
- breakfast
- noise
- smell

2026-03-07 via Nuitee
J
Jennifer family_with_children us
1
Stay away, filthy, unresponsive, safety hazard construction going on and when you call them out on issues, they turn it
Pros:

Location was ok

Cons:

Poor room conditions broken door handle my grandson was injured been trying to open it. We requested maintenance, but we were told we would have to wait till checkout and then when I complained, the manager contacted me and basically told me I was a liar and that I never reported the issue. Housekeeping also broke my daughter‘s iPad and refused to take accountability. There were cockroaches in the room, dirty stained sheets on one of the beds. Upon arrival they didn’t have a room available for us for over two hours. We arrive there at 2:45 PM. Check-in was at three. They charged us for parking for two vehicles, but due to construction the parking lot was full. They offered free valet and then turned around and double parked both mine and my daughter’s car blocking us in for the whole weekend the staff was rude with the exception of the front desk supervisor he was extremely kind and apologetic for the late check-in, but I only saw him that one time and never again throughout the whole weekend. The manager emailed and called me today and basically told me that they weren’t going to do anything to accommodate my. Concerns and that they would be happy to discuss it next Thursday if I wanted to call back absolutely unprofessional and unpleasant experience. I will never stay there again.

2026-03-03 via Nuitee
G
Gamboa family_with_children mx
8
2026-03-03 via Nuitee
K
Kimberlee couple us
10
I would definitely stay here again.
Pros:

The property was clean and well kept. Remodeling improvements didn’t affect us at all.

2026-03-03 via Nuitee
N
Noemi extended_group us
9
2026-03-02 via Nuitee
A
Augustina solo_traveller us
10
2026-03-02 via Nuitee
E
Elyse family_with_children us
6
Lovely staff but facilites are sub par.
Pros:

The staff was so very helpful and friendly

Cons:

Half of it was under construction which was not disclosed when we booked. This made for constant noise and mess. The room was much smaller than anticipated. They are sort of redone, new paint but some things needs full rehab

2026-02-28 via Nuitee
C
Claudia Vanessa family_with_children mx
10
Mejor imposible
Pros:

La ubicación a 1 cuadra de donde se toma el bus para disney es genial.

Cons:

Todo bien

2026-02-28 via Nuitee
M
Michelle extended_group us
8
2026-02-27 via Nuitee
A
angela family_with_children us
7
2026-02-23 via Nuitee
N
Nereyda couple us
8
2026-02-23 via Nuitee
A
Allen family_with_children us
9
Great stay!
Pros:

Very clean and the ambiance is good. Staff are nice too.

2026-02-14 via Nuitee
G
Gisela family_with_children us
7
Pros:

Great location. Friendly staff

Cons:

Microwave did not work and bathroom door did not lock.

2026-02-12 via Nuitee