Holiday Inn Express & Suites - Nearest Universal Orlando by IHG

Hotels
Holiday Inn Express
8.6 (882 reviews)
5605 Major Boulevard , Orlando , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Proximity to attractions
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.86
Some reviews mentioned cleanliness issues such as dirtiness and humidity.
Service
8.83
Service was described as sometimes helpful but also had instances of poor responsiveness.
Location
9.37
The location is excellent, very close to Universal and other attractions.
Room Quality
7.82
Rooms were noted as small and some issues with amenities.
Amenities
8.85
Good breakfast and free parking were noted positively.
Value for Money
8.91
Considered a good value for its proximity to attractions.
Food and Beverage
8.36
Breakfast was described positively, though some noted issues with certain items.
Overall Experience
8.83
Overall experience was mixed but generally positive with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Convenient Location
Located minutes away from major attractions like Universal Studios and with easy access to Interstate 4 and the Florida Turnpike, the Holiday Inn Express & Suites Nearest Universal Orlando is the perfect choice for your stay in Orlando.

Amenities Galore
Enjoy a daily breakfast, complimentary shuttle service to top attractions, free wireless internet, an outdoor pool, and in-room coffeemakers. Whether you're here for business or leisure, we have everything to make your stay comfortable and convenient.

Nearby Attractions
Situated close to the Orlando Convention Center, SeaWorld, and Walt Disney World, as well as International Drive's shops and restaurants, our hotel puts you right in the middle of all the action.

Book your stay now at the Nearest Universal Orlando-Holiday Inn Express & Suites for an unforgettable Orlando experience.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

This property charges a USD 50 fee per pet for the first night of stay and USD 10 per pet, per night for each additional night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 882 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.36
Overall Experience: 8.83
M
Michael family_with_children us
9
I had a great time
Pros:

Location

Cons:

Weather was colder than expected

2026-03-21 via Nuitee
H
Haden extended_group us
8
2026-03-17 via Nuitee
L
Lissette solo_traveller us
8
I had a work event, stayed the night and it was a good experience.
Pros:

I had a work event 5 mins from the hotel, first time staying there. I arrived at 7 pm and only stayed the night. When I arrived, the receptionist greeted me with a smile and immediately engaged me, I identified myself, she asked me was it my first stay and I said yes, she said welcome! I appreciate that level of service. The room was comfortable, clean, clean towels and the bathroom was nice and clean. The night was great, checked out at 6 am and loved that they had brewed coffee downstairs. It was a great stay for me. Would definitely stay again.

Cons:

Hard to say because I was there for an overnight stay and it was good so far.

2026-03-17 via Nuitee
P
Paweł family_with_children pl
7
2026-03-16 via Nuitee
P
Patrick solo_traveller us
8
2026-03-16 via Nuitee
R
Rhonise family_with_children us
10
2026-03-15 via Nuitee
A
Ansellia Aufari extended_group us
9
2026-03-11 via Nuitee
L
LIU family_with_children ec
8
2026-03-10 via Nuitee
S
Sivan family_with_children il
7
Pros:

Clean comfortable room.
Coffee maker in room.

Cons:

Not strong internet connection. And television paused a lot.

2026-03-09 via Nuitee
A
Anthony couple us
9
Nice
Pros:

N/A

Cons:

Staff could have been a little more helpful, but probably it wasn’t possible facility wise

2026-03-06 via Nuitee
S
Sara couple us
4
Overpriced and disappointing experience due to bad odors, constant noise, and a malfunctioning AC that was never truly f
Pros:

Location
Clean Sheets

Cons:

Value for Money: Extremely overpriced ($200/night) for the poor facilities and services provided.
• Room and Odor: The room in general, especially the carpet, had a bad smell.
• Noise and Lack of Privacy: Terrible soundproofing. The connecting door allowed sound from the neighboring room to pass through as if they were inside ours. Additionally, the gym was on our floor, and at 7:30 a.m. on Sunday, weights were being dropped, sounding like loud thumps in our room.
• Maintenance: The air conditioner sounded like a broken motor or an old car. We reported it and they supposedly "fixed" it, but it still didn't work.
• Bathroom: The bathroom was tiny.
• Storage: The luggage area was too small, barely fitting one carry-on.
• Breakfast: Very poor with no options, and served on cardboard plates, which is unjustifiable for a $200/night hotel.

2026-03-02 via Nuitee
D
Damien family_with_children gp
9
Pros:

Très bien

2026-02-26 via Nuitee
B
Birgit family_with_children at
8
Pros:

Besonders freundliche Rezeptionistin,das Frühstück für amerikanische Verhältnisse gut,gute Lage zu Universal, auch Shuttle klappt super

2026-02-26 via Nuitee
R
RAISLER couple br
10
Pros:

Hotel excelente, com quarto grande e ótimo café da manhã! Além de muito bem localizado!

2026-02-24 via Nuitee
J
jamesbW8557SL Friends getaway
10
the best trip oat
Pros:

it was the best time of my entire life, so fun, nice staff. loved it

2026-02-19 via Tripadvisor
A
Anthony solo_traveller us
10
2026-02-14 via Nuitee
V
Vittorio family_with_children it
10
Good location close by the parks good breakfast and room is clean and very spacious!
Pros:

Everything

Cons:

Nothing to report all si perfect

2026-02-13 via Nuitee
O
O2933VZlindah Solo travel
2
Housekeeping does a terrible job if you stay here more than one night.
Pros:

I stayed here 3 nights. The room is nice. Great breakfast it was the same items every morning. Housekeeping they come in your room make up bed take trash out did not replenish cups,towels or clean surfaces or floor. It was like staying at a motel 6 hotel. Then in my room 404 there is a door the people complained about hearing my television on. Then dont have a door in-between rooms. One day I was hanging out by the pool at 3.30 pm my room was still not made up.They need new Housekeeping management I took a towel wiped the sink floor area disgusting dirty from the floor.The 3 days I was there Housekeeping staff did not clean the toilet tile floor they really dont care. A lot of the hotels want to charge a lot of money and give you lousy servicr.

2026-02-12 via Tripadvisor
K
Kathryn extended_group us
8
2026-02-12 via Nuitee
J
Jorge_sainzmx Family Mexico City, Central Mexico and Gulf Coast
2
Unclean, dirty and really bad staff
Pros:

The rooms were dirty; the maid didn’t even make an effort to clean them, floors weren’t even broomed. When I complained they made an annotation in a list that requested “full service”; seems it is common to manage unclean rooms. Even with the note the rooms still were dirty…

2026-02-03 via Tripadvisor