La Casa de Los Balcones

Hotels
8.7 (112 reviews)
Jr. Triunfo No. 828 , Chachapoyas , pe

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable shower
Cons:
Cleanliness issues
Cold water problems
Breakfast service timing

Categories

Cleanliness
7.88
While cleanliness was noted positively, there were mentions of issues with the bathroom and one review indicated concerns about cold water.
Service
9.35
Numerous reviews highlighted the friendly and helpful nature of the staff.
Location
9.39
Frequently praised for its proximity to the main plaza and other attractions.
Room Quality
8.34
Rooms were generally described as spacious and comfortable, but some had issues with heating.
Amenities
8.87
Good amenities were mentioned, including a strong hot shower and reliable Wi-Fi.
Value for Money
8.83
Overall value was perceived positively, but some comments suggested room for improvement.
Food and Beverage
7.88
Breakfast was mentioned with suggestions for improvement, indicating needs for better service for early tours.
Overall Experience
9.05
A combination of positive staff interactions and good location leads to a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:06

Property Description

Welcome to La Casa de Los Balcones!

Convenient Location: Situated just 150 metres from the main square, our hotel in Chachapoyas offers easy access to the city's attractions and amenities.

Modern Comforts: Enjoy a comfortable stay in our rooms equipped with flat-screen TVs and private bathrooms, ensuring a relaxing experience during your visit.

Convenience at Your Fingertips: Benefit from our free WiFi and luggage storage facilities, adding ease and flexibility to your stay.

Ready to experience the charm of Chachapoyas? Book your stay at La Casa de Los Balcones now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAE

Location

Guest Reviews

8.7
Based on 112 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.05
J
JIAYI • solo_traveller • cn
10
2026-08-08 • via Nuitee
A
Abner Wiliam • couple • pe
10
2026-08-08 • via Nuitee
J
JOSE • solo_traveller • es
10
Excelente relación Calidad-Precio
Pros:

Comodidad y ubicación

Cons:

Ducha

2026-08-07 • via Nuitee
V
villanueva • family_with_children • pe
3
Pros:

ubicación

Cons:

servicio y atención

2026-08-03 • via Nuitee
A
Arne • couple • de
9
Pros:

Großes Zimmer, sehr sauber, nettes und hilfsbereites Personal, konnten unser Gepäck für einen Ausflug nach Mendoza unterbringen

Cons:

etwas Abwechslung beim Frühstück wäre schön bei einem längeren Aufenthalt

2026-07-11 • via Nuitee
J
jane • solo_traveller • au
10
2026-07-10 • via Nuitee
E
EvaEJA • solo_traveller • be
9
Pros:

Heerlijke bedden!

Cons:

Het ontbijt is te sober. De hoeveelheid koffie essence voor twee personen is amper genoeg om een halve koffiekop mee te vullen. Je moest dus elke keer bijvragen, wat niet zo fijn aanvoelt.

2026-07-07 • via Nuitee
V
vicente • solo_traveller • pe
3
2026-06-23 • via Nuitee
E
Escobedo • family_with_children • pe
10
Confortable
Pros:

La amabilidad del personal

2026-06-18 • via Nuitee
G
Galvez • solo_traveller • pe
8
Pros:

Relación calidad precio muy buena. El desayuno podría mejorarse.

2026-06-12 • via Nuitee
F
FREDERIC • couple • fr
9
La casa de los balcones
Pros:

La casa de los balcones est à une minute à pied de la plaza mayor. L’hôtel est joli avec son patio plein de verdure. La chambre (2 lits) était grande, propre avec une douche bien pratique et de l’eau bien chaude. Les propriétaires sont charmants et discrets.
Très recommandable.

2026-06-04 • via Nuitee
N
Norman Humberto • couple • pe
9
Excelente ubicación!
Pros:

La ubicación y el trato del personal, todo muy bien!

2026-06-01 • via Nuitee
B
Benjamin • couple • gb
9
Pros:

Staff were friendly and accomodating, the room was clean and comfortable, very convenient location to the main plaza and the breakast was varied and good.

2026-05-06 • via Nuitee
C
Claudio • family_with_children • ch
10
2026-04-18 • via Nuitee
G
Guillermo • solo_traveller • es
9
Comfortable stay, excellent value for money
Pros:

Very comfortable, quiet, great location.

2026-04-11 • via Nuitee
S
Sandi • couple • us
9
I would highly recommend this hotel for anyone visiting Chachapoyas.
Pros:

People were extremely friendly. The hotel was very tranquil.

2026-04-07 • via Nuitee
E
Eileen • couple • de
10
Tolles Hotel
Pros:

Ganz liebes Personal, super sauber und bequem. Leckeres Frühstück. Zimmer sehr komfortabel. Lage ist ausgezeichnet.

2026-04-04 • via Nuitee
U
Ursula • couple • pe
8
Excelente estadía!
Pros:

Muy buen servicio, agua caliente súper ubicación cerca a la plaza principal y restaurantes

Cons:

Algo de bulla de personas que viven en el edificio

2026-03-27 • via Nuitee
R
Rivard • extended_group • ca
10
Trés bel endroit!
Pros:

Les lits sont très confortables, la grandeur des chambres est très bien. C'est très propre et bien situé.

2026-03-17 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Quirky design of building, good views of mountains, room size and a great breakfast!

2026-03-04 • via Nuitee