Hyatt Place across from Universal Orlando Resort

Hotels
Hyatt Place
8.5 (2300 reviews)
5976 Caravan Court , Orlando , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Helpful amenities
Cons:
Hidden fees
Inconsistent cleanliness
Parking charges

Categories

Cleanliness
7.83
Multiple mentions of cleanliness with mixed sentiments about hidden fees and housekeeping.
Service
9.8
Many positive remarks about staff being friendly and helpful, particularly noted for resolving issues.
Location
9.34
Excellent location near Universal Studios with easy access.
Room Quality
8.29
Described as spacious and comfortable, but some issues with bathroom amenities.
Amenities
7.32
Additional costs for parking and breakfast noted as downsides.
Value for Money
7.78
Concerns about the overall cost with hidden fees affecting perceived value.
Food and Beverage
8.33
Breakfast quality is standard but could offer more variety according to some reviews.
Overall Experience
9.3
Overall positive experiences highlighted through personal anecdotes and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:14

Property Description

Convenient Location near Universal Orlando Resort

Our newly renovated hotel is a mere 3-minute drive from Universal Orlando Resort, offering free Wi-Fi and 24-hour dining options. Enjoy a refreshing swim in the outdoor pool and take advantage of the complimentary shuttle service to the park.

Modern Rooms with Essential Amenities

Each room at Hyatt Place Orlando Universal features a small refrigerator, coffee maker, flat-screen TV, and alarm clock radio for your convenience and entertainment.

On-Site Business and Fitness Facilities

Stay productive with our business center and keep up with your fitness routine at the on-site fitness center.

Plan your magical Orlando getaway with us today at Hyatt Place Orlando Universal!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

8.5
Based on 2300 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 9.3
I
Irma couple us
8
Good value for what you pay.
Pros:

Good price good location. The rooms are very spacious .
They offered breakfast for a small fee, however, did not take advantage of the breakfast.. and also they have a Starbucks in the lobby.

Cons:

They need to upgrade the pillows.. They need to invest in some hooks, especially in the bathroom and throughout the room hooks are not expensive and they are so efficient you can hook your pajamas, towels..

2026-08-08 via Nuitee
C
Carlos solo_traveller us
10
2026-08-05 via Nuitee
S
Soataliev couple uz
10
2026-08-05 via Nuitee
K
Kelly solo_traveller us
8
Pros:

Nice place. I paid breakfast a bit silly, but it was good. I just feel it should be included in the price. Housekeeping was fabulous. Easy to get extra blankets ect.

Cons:

Upset bathroom lobby closed all 4 days I was there. In the morning, I go down for my coffee. I had to keep running upstairs and kept waking family up. Staff nice, helpful when asked something, but no one (VERY few) smiled or said hello.

2026-08-03 via Nuitee
J
Jeremiah couple us
10
2026-08-03 via Nuitee
J
Jasmin extended_group us
10
It was great. Will go back again.
Pros:

The staff was friendly from check in to check out and the location was great.

Cons:

The pool should stay open later. But not a big deal

2026-08-02 via Nuitee
N
Natalie solo_traveller gb
8
Family Holiday
Pros:

Good size family room, walkable distance to Universal and shuttle bus also provided.

Cons:

Bathroom was very small, wash basin was in the main bedroom so only toilet & bath/shower in the bathroom & hardly any floor space to move. Air conditioning was quite noisy.

2026-08-02 via Nuitee
H
Hela solo_traveller lb
8
Very quiet neighborhood. Clean room and super location.
Pros:

Hotel is located is a very quiet residential area which was amazing! A TGI Friday's is just around the corner, a mall just a few minutes' drive away and the location of the hotel itself is superb! I came to Orlando for Universal and Disney. Universal was across the street almost! Though of course we needed to take the bus to get inside, and the hotel provides very convenient shuttle bus services to and from Universal with multiple departure and return timings. For Disney, I had to make my own way there, which I knew and didn't mind. The staff at check-in were super friendly. The hotel is fit for purpose, so I wasn't expecting much to be honest. There are a small swimming pool and a 24/7 mini market in the lobby. The room was spotless and very spacious with a seating area too. Bed was very comfortable.

Cons:

The AC noise was quite loud but nothing that would stop a good night sleep after a long day at Universal or Disney! For the shuttle services, it would perhaps help if the departure timings could be spread out further across the day instead of just the morning, and if Disney could also be included even though it is located further away from the hotel, but that would be a great addition!

2026-08-02 via Nuitee
R
Roving55429503061 Business
10
Excellent customer service
Pros:

I have enjoyed my stay at Hyatt Place immensely. Upon my arrival Dawneth great me with the warmest welcome and she continued to do that everyday of my stay. Any issues or assistance that was needed she took care of it expeditiously. She made the stay that much more enjoyable.

2026-07-29 via Tripadvisor
S
Stefan family_with_children ch
6
Es hat für uns gereicht, da es sehr zentral zu den Freizeitparks liegt
Pros:

Die grosen zimmer

Cons:

Viel zu kleines Bad

2026-07-24 via Nuitee
S
soner family_with_children mk
8
Fiyat performansı harika
Pros:

Konumu çok iyiydi temiz ve yardımsever personelleri var.

Cons:

Temizliği ve kahvaltısını

2026-07-23 via Nuitee
L
Lindstrom couple us
6
We literally loved everything except the bathroom. The bathroom was very dirty and outdated.
Pros:

We literally loved everything except the bathroom. The bathroom was very dirty and outdated.

Cons:

We literally loved everything except the bathroom. The bathroom was very dirty and outdated.

2026-07-22 via Nuitee
K
Kelly family_with_children br
8
Bom custo-beneficio. Gostei do hotel pela localização e espaço do quarto.
Pros:

Quarto amplo, esxwlnte localização do hotel ao lado dos parques Universal Studios e Advenure. Transfer oferecido pelo hotel super funciona e foi uma boa surpresa.

Cons:

Banheiro muito apertado, com cortina de plástico e banheira no box. Café da manhã razoável mas precisam repor com mais frequência

2026-07-22 via Nuitee
M
maria jose pellegrini solo_traveller ar
7
Pros:

La habitación era grande

2026-07-21 via Nuitee
I
Ian Paul solo_traveller gb
9
Fabulous location for universal parks
Pros:

Fantastic location. You can walk to universal but there’s a free shuttle bus.
Small gym and ample breakfast facilities
All staff very friendly
We had a big family room with bunk beds and was great for two adults and two teenagers
Outlet mall very close

Cons:

Small pool area
Sometimes busy

2026-07-21 via Nuitee
F
floyd family_with_children us
10
Best stay ever!
Pros:

I didn’t get up in time for breakfast, but my daughter told me it was wonderful

Cons:

Everything was wonderful. I would not change a thing.

2026-07-20 via Nuitee
A
Ashley family_with_children us
9
2026-07-20 via Nuitee
J
Jessica solo_traveller us
10
2026-07-20 via Nuitee
K
Katherine couple us
10
2026-07-17 via Nuitee
R
Reona solo_traveller jp
10
Pros:

ホテル施設、室内すべてが綺麗。
スタッフも親切で優しい。
ユニバーサルまでの無料シャトル、ホテルからアウトレットまで歩いていけるところがとても良かった。

Cons:

無し

2026-07-17 via Nuitee