Hyatt Place across from Universal Orlando Resort

Hotels
Hyatt Place
8.5 (2242 reviews)
5976 Caravan Court , Orlando , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Helpful amenities
Cons:
Hidden fees
Inconsistent cleanliness
Parking charges

Categories

Cleanliness
7.83
Multiple mentions of cleanliness with mixed sentiments about hidden fees and housekeeping.
Service
9.8
Many positive remarks about staff being friendly and helpful, particularly noted for resolving issues.
Location
9.34
Excellent location near Universal Studios with easy access.
Room Quality
8.29
Described as spacious and comfortable, but some issues with bathroom amenities.
Amenities
7.32
Additional costs for parking and breakfast noted as downsides.
Value for Money
7.78
Concerns about the overall cost with hidden fees affecting perceived value.
Food and Beverage
8.33
Breakfast quality is standard but could offer more variety according to some reviews.
Overall Experience
9.3
Overall positive experiences highlighted through personal anecdotes and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:14

Property Description

Convenient Location near Universal Orlando Resort

Our newly renovated hotel is a mere 3-minute drive from Universal Orlando Resort, offering free Wi-Fi and 24-hour dining options. Enjoy a refreshing swim in the outdoor pool and take advantage of the complimentary shuttle service to the park.

Modern Rooms with Essential Amenities

Each room at Hyatt Place Orlando Universal features a small refrigerator, coffee maker, flat-screen TV, and alarm clock radio for your convenience and entertainment.

On-Site Business and Fitness Facilities

Stay productive with our business center and keep up with your fitness routine at the on-site fitness center.

Plan your magical Orlando getaway with us today at Hyatt Place Orlando Universal!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

8.5
Based on 2242 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 9.3
L
LSHop84 NONE Olympia, Washington
10
Would stay here again
Pros:

We had two rooms, staff helped making sure we were next to each other. Rooms were nice and big. Loved that they had a shuttle to universal awesome perk.

2026-05-30 via Tripadvisor
S
Sunshine32939816486 NONE
10
Great staff!!
Pros:

Staff is wonderful Dawneth went above and beyond to help us at check in and beyond, remembered our anniversary and introduced us to other employees and told them about our anniversary! She is a true gem!! Thank you Dawneth for making us feel special

2026-05-29 via Tripadvisor
M
Marissa family_with_children us
9
2026-05-28 via Nuitee
R
Ramona solo_traveller us
10
Pros:

Close to all the stores you could think of.

Cons:

Nothing

2026-05-28 via Nuitee
Юрий family_with_children ua
10
2026-05-27 via Nuitee
J
Jason couple us
9
Perfect for a weekend getaway to Universal.
Pros:

We have stayed at this hotel on several different occasions and it is a great hotel for the money. It is about a 15 minute walk to Universal City Walk. You get a nice hotel minutes from Universal without paying resort prices.

Cons:

The parking is an expensive add on but it is in line with all the other hotels in the area.

2026-05-27 via Nuitee
S
Sanket extended_group au
9
Pros:

Good location and the rooms are spacious!

2026-05-27 via Nuitee
O
Omar Zakiullah solo_traveller us
9
Great spot!
Pros:

Location close to Universal, outlets, and I4.

Cons:

Housekeeping was only half cleaning the room for some reason.

2026-05-26 via Nuitee
4
498summerh Couples
10
Great experience
Pros:

Always a great stay at the Hyatt. Dawneth was so nice and took care of everything we needed! We’ll be back!

2026-05-25 via Tripadvisor
L
Latrice family_with_children us
10
2026-05-25 via Nuitee
L
LUIS solo_traveller us
9
Location
Pros:

Great location

Cons:

Nothing

2026-05-25 via Nuitee
T
Tomasz solo_traveller ca
5
The property itself feels quite outdated. The rooms are clean and seem partially renovated, but the bathrooms still feel
Pros:

The hotel is close to Universal and offers a complimentary daily shuttle service. However, the return shuttle doesn’t start until 5:30 PM, so if you want to head back earlier, you’ll need to take an Uber.

Cons:

The hotel feels outdated. While the rooms are clean and appear to have been renovated, the bathrooms still feel old and unpleasant. Overall, it’s okay for a one-night stay if the price is right.

2026-05-24 via Nuitee
Z
zachmC8578LU Friends getaway
10
Staff that Truly Takes Care of You
Pros:

Dawneth was absolutely amazing! She truly made my birthday celebration memorable! I will be coming back soon! Thank you, Dawneth!

2026-05-23 via Tripadvisor
A
ANA LOPEZ family_with_children es
9
Pros:

La ubicacion

2026-05-22 via Nuitee
B
BYRON solo_traveller us
10
Pros:

No complaints

2026-05-21 via Nuitee
R
RAUL solo_traveller pe
10
Acogedor hotel con excelente ubicación
Pros:

La ubicación

Cons:

Un poco pequeño el cuarto

2026-05-21 via Nuitee
D
Deena solo_traveller us
6
2026-05-20 via Nuitee
M
Michael couple ie
8
Okay, had our room downgraded
Pros:

- Spacious rooms
- Walking distance from City Walk

Cons:

- Had our room downgraded at check in due to overbooking, was offered breakfast to make up for it.
- The breakfast was bad and they tried to charge us even when it was complimentary

2026-05-18 via Nuitee
M
mikerX8421ZA Family
8
Family holiday trip to the parks for five nights great hotel friendly staff always happy to help with whatever we needed
Pros:

Great location two minutes from parks lovely hotel friendly staff

2026-05-17 via Tripadvisor
R
Relax38701517247 NONE
6
room change
Pros:

I reserved a king room in January, then I received an email 3 days before I left in May and had to change my room to a queen. Also didnt transfer info that I had free breakfast.

2026-05-17 via Tripadvisor