Extended Stay America Suites - Boston - Burlington

Hotels
•
Extended Stay America Suites
6 (523 reviews)
40 South Avenue , Burlington , US
+1 781-359-9099

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Unclean premises
Poor room conditions
Overpriced for the quality

Categories

Cleanliness
2.64
Numerous reviews mention extreme dirtiness and unsanitary conditions.
Service
9.11
Most reviews acknowledge the staff as nice and accommodating despite issues.
Location
9.15
Location is positively noted as being near food and amenities.
Room Quality
4.6
Complaints about room conditions including leaks and unclean linens.
Amenities
5.63
Amenities were not satisfactory; breakfast and room appliances need updating.
Value for Money
5.59
Price does not align with the quality experienced during stay.
Food and Beverage
4.64
Breakfast options were limited and unsatisfactory.
Overall Experience
6.61
Mixed feelings; location is good but overall experience was disappointing due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:25

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stove, microwave, and fridge.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Services
Benefit from free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding. Plus, take advantage of the free weekly housekeeping and onsite parking during your stay.

Book now to experience comfort and convenience at Extended Stay America - Boston Burlington.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

6
Based on 523 reviews
Cleanliness: 2.64
Service: 9.11
Location: 9.15
Room Quality: 4.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 4.64
Overall Experience: 6.61
T
Terry • couple • us
1
Pros:

Nothing

Cons:

Well when I got there he stated they over booked and the room i ask for was available anymore so I said ok but the room that was given to us had mold in the bathroom and the sink was clean so we took all our stuff and went to tell him gave us another room that had mold in the bathroom as well at this point I was so disappointed I asked could we get some of our money back he said no

2026-10-14 • via Nuitee
J
Jean • couple • us
6
You get what you pay for in a hotel room but I was expecting at the least a comfortable bed
Pros:

Room was adequately clean.

Cons:

Mattress was very poor. Obviously over used. Needs to be replaced.

2026-10-14 • via Nuitee
B
Bridget • extended_group • us
1
Expensive and disappointing
Pros:

Location

Cons:

No trash cans at all in room or bathroom.
Our room was filthy, make up all over bathroom counter, caulking in tub moldy, drawers in kitchen full of crumbs. Bathroom cabinet had pills in it so obviously no one checked.
Bed was made, sheets were obviously "used". Pillows had yellow stains.
The front desk man was great. He called manager, stripped bed, new pillows, apologized. He gave us the trash can from his desk.
We spent a lot of money per night to stay there. Booked 2 nights, stayed 1. Took the loss on the 2nd night because it was so uncomfortable.
Sad, it could be nice with some simple repairs.

2026-10-12 • via Nuitee
M
Maura • solo_traveller • us
2
2026-10-11 • via Nuitee
A
Anne • couple • us
4
Cliental was a bit sketchy, outside smoking and talking laughing into the early morning hours,
Pros:

Bed was comfortable.

Cons:

Sketchy cliental. No iron, no silverware, no plates or cups

2026-10-10 • via Nuitee
A
Agnes • solo_traveller • us
1
Cons:

I paid for my room got the key and left the premises. When I got back in the evening my things were gone.
The food was missing from the fridge . Paper medication and my clothes were thrown into a plastic bag.

2026-10-07 • via Nuitee
D
David • couple • us
1
2026-09-07 • via Nuitee
P
Pedro • solo_traveller • us
8
2026-09-06 • via Nuitee
M
Mete • extended_group • tr
6
2026-08-30 • via Nuitee
J
jenkins • family_with_children • us
10
2026-08-28 • via Nuitee
C
Caroline • family_with_children • us
10
I’m thankful to have affordable option close to my work and many conveniences
Pros:

The location is perfect and there are so many places in walking distance
Its a very good value and Luna feels at home too!

2026-08-25 • via Nuitee
M
Murat • couple • us
2
2026-08-24 • via Nuitee
I
Iftekharul • family_with_children • us
4
Pros:

Few boxes of cereal isn’t breakfast

Cons:

Hotel needs major maintenance
Bathtub was disgusting looking
Bed sheets were not changed from prior guests

2026-08-23 • via Nuitee
B
Brandon • couple • us
10
2026-08-21 • via Nuitee
N
Nikolai • solo_traveller • us
10
Good 5*
Pros:

Good

Cons:

Good

2026-08-17 • via Nuitee
M
Maria • couple • us
1
2026-08-13 • via Nuitee
D
Duane • couple • us
3
Pros:

Staff was pleasant and accommodating .

Cons:

Rooms were filthy. 1st room, freezer inoperable and floor was absolutely filthy. When we took a shower we left the bottom of the bathtub black. They moved us to another room. 2nd room. Initially it looked better. However we realized they never clean under bed or under dresser. Pretty sure they never mop floors… We were also bothered by an endless supply of gnats. We tried to control with homemade traps. Halls smelled. Front desk and maintenance were usually good.

2026-08-11 • via Nuitee
J
Juan • solo_traveller • us
4
It’s was ok, just the bathroom issue
Pros:

Nice but a crowd outside hanging out and smoking wasn’t my thing

Cons:

Tried taking a shower, kept slipping inside the tub and water wouldn’t go down while taking a shower. Which really sucked.

2026-08-10 • via Nuitee
R
Rebecca • solo_traveller • us
1
I want my money back
Pros:

The tv

Cons:

Everything but the tv. It was absolutely disgusting. I wouldn’t even shower with someone else’s feet. Everything was absolutely gross.

2026-08-10 • via Nuitee
J
Janelle • couple • us
1
Disgusting
Pros:

The only positive was how central it was but if you are staying here be prepared for sticky floors, dirty rooms. Dirty fridge, dust everywhere..I had to deep clean the entire room bc they had no other room to move us to so nasty

Cons:

Terrible and they lied saying breakfast has oatmeal and granola the breakfast is a joke

Expired individual nasty muffins

2026-08-08 • via Nuitee