Extended Stay America Suites - Boston - Burlington

Hotels
Extended Stay America Suites
6 (513 reviews)
40 South Avenue , Burlington , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Unclean premises
Poor room conditions
Overpriced for the quality

Categories

Cleanliness
2.64
Numerous reviews mention extreme dirtiness and unsanitary conditions.
Service
9.11
Most reviews acknowledge the staff as nice and accommodating despite issues.
Location
9.15
Location is positively noted as being near food and amenities.
Room Quality
4.6
Complaints about room conditions including leaks and unclean linens.
Amenities
5.63
Amenities were not satisfactory; breakfast and room appliances need updating.
Value for Money
5.59
Price does not align with the quality experienced during stay.
Food and Beverage
4.64
Breakfast options were limited and unsatisfactory.
Overall Experience
6.61
Mixed feelings; location is good but overall experience was disappointing due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:25

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stove, microwave, and fridge.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast including a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Services
Benefit from free WiFi, a 24-hour front desk, laundry facilities, and upgraded bedding. Plus, take advantage of the free weekly housekeeping and onsite parking during your stay.

Book now to experience comfort and convenience at Extended Stay America - Boston Burlington.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

6
Based on 513 reviews
Cleanliness: 2.64
Service: 9.11
Location: 9.15
Room Quality: 4.6
Amenities: 5.63
Value for Money: 5.59
Food and Beverage: 4.64
Overall Experience: 6.61
J
Janelle couple us
1
Disgusting
Pros:

The only positive was how central it was but if you are staying here be prepared for sticky floors, dirty rooms. Dirty fridge, dust everywhere..I had to deep clean the entire room bc they had no other room to move us to so nasty

Cons:

Terrible and they lied saying breakfast has oatmeal and granola the breakfast is a joke

Expired individual nasty muffins

2026-08-08 via Nuitee
S
Symbat couple us
7
2026-08-07 via Nuitee
A
Alice extended_group us
1
extremely disappointed
Pros:

nothing I will never return

Cons:

The room was dirty and the window was broken. I also believe that this facility is used as a homeless shelter.

2026-08-07 via Nuitee
G
Ghiles family_with_children ca
5
Pros:

J’ai pas aimé grand chose mais il est correct pour dormir c’est juste ya trop de personnes avec des trouble mental

Cons:

Ya des gens bizarre dans l’établissement

2026-08-06 via Nuitee
G
Ghiles solo_traveller ca
5
2026-08-06 via Nuitee
A
Ahmed solo_traveller us
9
Pros:

The staff are courteous. Binsley, David and Sudip do their best to help out.

Cons:

The toilet seat is loose.

2026-07-25 via Nuitee
P
Philip solo_traveller us
1
I didn’t stay they were completely booked
Pros:

The property was sold out upon arrival had to find an alternative at 1am after spending almost $100 in Ubers just to get to the location

Cons:

That it wasn’t avail

2026-07-24 via Nuitee
K
Kathryn solo_traveller us
5
An adequate place to stay - the room was clean.
Pros:

Once I got to my room
It was basic but fine. But the hotel overall seemed to be setup for a much rougher crowd than I am used to. There was very little hospitality and the entry had a large security video visible to everyone. The entryway smelled heavily like smoke. My room was the most utilitarian and basic hotel room I have stayed in but it was clean and worked.

Cons:

The free breakfast was the most minimal breakfast that could possibly be counted at breakfast and there was nowhere to sit to eat. It was coffee and hot water, outmeal packets and granola bars and packaged muffins.

2026-07-20 via Nuitee
M
Michelle couple us
9
2026-07-19 via Nuitee
S
Stephanie solo_traveller us
5
Pros:

Staff helpful and friendly

Cons:

Bare bones faciility, noisy,

2026-07-15 via Nuitee
I
ilies solo_traveller fr
1
Cons:

Une douche salle, pleine de longs cheveux et qui n’a jamais été lavee puisque l’hôtel ne fait le ménage qu’une fois toutes les deux semaines pour chaque chambre.
Hôtel bruyant, avec une odeur désagréable dans les couloirs. Le personnel n’est pas méchant. Mais l’état de la chambre est très critique, même pour le prix.
Les serviettes, les draps etc… ne sont pas changés pendant votre séjour. J’ai passé 5 nuits très compliquées…

2026-07-13 via Nuitee
J
Jon couple us
4
Adequate facilities at a good price with absolutely no charm
Pros:

Price. Location. Windows opened a bit

Cons:

Add hard boiled eggs and toast/bagels to breakfast. Better coffe creamer

2026-07-11 via Nuitee
R
Richard couple us
5
It was definitely not what I expected but we made the best of it.
Pros:

Location
Price

Cons:

Wasn’t really a typical hotel
Mostly long term residences
No service of replenishing towels/cleaning room
Shower curtain had mold
TV faced a wall, couldn’t watch it in bed
Bed was uncomfortable

2026-07-05 via Nuitee
M
Moise solo_traveller us
10
2026-07-04 via Nuitee
T
Tessa solo_traveller us
1
Just ew, it is a housekeeping issue
Pros:

Close to my work location for the next day

Cons:

Everything.
The door to the room didnt shut even with my whole weight and legs it refused. The bathroom sink didnt work and was broken. The rokn was dirty, there was what looked like fecal matter on the wall and male specimen on the floor of the bathroom. I reported it to the front desk and they stated that they are undergoing renovations, yet clearly thos is a housekeeping and maintenance issue.

2026-07-04 via Nuitee
M
Megan couple us
6
Pros:

Cheap price!

Cons:

VERY dirty. Under my tv had never been cleaned before there were wrapped and dirt. I felt so dirty staying here.

2026-07-03 via Nuitee
L
Lisa couple us
1
Absolutely terrible. Horrendous hotel.
Pros:

Absolutely nothing.

Cons:

Everything. There was no one at the reception desk when we arrived, no one answered the phone that was on the wall next to the desk that had a sign that said to call if assistance was needed. We waited for 15 minutes before someone came, and it was discovered that the phone didn’t work correctly. Doesn’t make up for the fact the reception desk was empty when we got there. We got to the room, and none of the amenities listed on the website were in the room. No coffee maker, no hair dryer and the phone didn’t work. There was supposed to be kitchen supplies but there wasn’t anything at all. I’m surprised we had a bar of soap.
The place looked like it was being used for the homeless, who have been cleaning them out of everything and nothings being replaced. Pillows were awful. I would sleep in my car before I stayed there again.

2026-07-01 via Nuitee
T
Trent couple us
1
Awful. Won’t return and we cancelled the rest of our reservation
Cons:

Found out the WiFi was spotty and couldn’t stay connected. We were charged for the premium WiFi which didn’t work. When we complained we were told that we had to pay for it regardless. Tried talking to the manager but she refused to speak with us, we got Booking.com involved and the manager wouldn’t speak with them either. Very poor customer service and absolutely no follow through

2026-06-29 via Nuitee
J
Jose solo_traveller us
8
Very good
2026-06-29 via Nuitee
V
Victoria solo_traveller us
1
2026-06-28 via Nuitee