Extended Stay America Suites - Orange County - Cypress

Hotels
Extended Stay America Suites
7.8 (488 reviews)
5990 Corporate Avenue , Cypress , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
5.91
Multiple reports of unclean rooms, including roaches and a strong animal urine smell.
Service
7.38
Service was inconsistent; some staff were friendly, while others were rude and unhelpful.
Location
9.92
Convenient location for many guests, often noted positively.
Room Quality
6.37
Rooms poorly maintained, designed with some significant drawbacks.
Amenities
6.9
Facilities not well kept; could improve, especially given high occupancy.
Value for Money
8.36
The value was considered subpar given the poor maintenance and cleanliness.
Food and Beverage
8.91
No specific feedback was given, but breakfast service could improve based on occupancy needs.
Overall Experience
8.68
Mixed feelings overall, with a couple of redeeming aspects like location and some polite staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:35

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in every room at Extended Stay America - Orange County. Prepare your own meals just like at home during your longer stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast featuring a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick meal.

Convenient Amenities and Nearby Attractions
Enjoy free Wi-Fi, 24-hour reception, laundry facilities, and upgraded bedding with extra pillows during your stay. Explore nearby attractions including Disneyland, Knotts Berry Farm, and Eldorado Park easily accessible from the hotel.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Orange County - Cypress.

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 488 reviews
Cleanliness: 5.91
Service: 7.38
Location: 9.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
T
Terri solo_traveller us
5
Pros:

The location

Cons:

The room i book was 2 queen bed. We got a king bed with a pull out couch. There were no.sherts pillows or blankets for the couch bed. We went to front desk asked to switch room he told us no thats what they had didn't matter what we booked. The couch was a joke so uncomfortable. The morning staff was better.

2026-06-04 via Nuitee
S
Stelica couple us
1
2026-06-01 via Nuitee
L
Lennin family_with_children us
2
2026-05-29 via Nuitee
K
Kristina family_with_children us
3
We were there all of 5 minutes and we left.
Pros:

The front desk staff were great. That was about it.

Cons:

The lock didn’t work, the remote didn’t work, and the phone didn’t work.

2026-05-24 via Nuitee
R
Roberto solo_traveller us
1
Pros:

Proximity to the park

Cons:

Staff was not helpfull when we aske to be accommodated for a late reserve there was no answer and the reserve was lost due to an audit and we were forced to find a new hotel, this is the same thing that happened last time i tried to stay with them. Needless to say i will never book at this location ever again!!

2026-05-23 via Nuitee
S
Stephany couple us
10
2026-05-20 via Nuitee
L
Lynn couple us
9
It was alright
Pros:

Staff are friendly

Cons:

The bathroom sink faucet is splattering water and needs replacement. Bottled water should be provided to guests, and the room needs a smart TV (TV channels are out of date except for news channels).

2026-05-19 via Nuitee
J
Joe couple us
2
2026-05-18 via Nuitee
N
NAMI family_with_children us
3
2026-05-17 via Nuitee
L
Law solo_traveller us
8
2026-05-16 via Nuitee
S
Sanchez family_with_children us
8
Cons:

El desyuno

2026-05-16 via Nuitee
S
Stephany solo_traveller us
10
2026-05-14 via Nuitee
S
Stephany couple us
10
2026-05-08 via Nuitee
M
McShane solo_traveller us
7
2026-05-06 via Nuitee
B
Bryant couple us
10
2026-05-01 via Nuitee
G
Gunasekera solo_traveller us
1
2026-04-21 via Nuitee
D
Darcy solo_traveller us
10
2026-04-19 via Nuitee
S
Sanchez solo_traveller us
8
2026-04-18 via Nuitee
J
James couple us
7
2026-04-17 via Nuitee
T
Thomas extended_group us
2
Not satisfied at all
Pros:

Did not get any breakfast location was a good location accommodations was not great.

Cons:

Didn't like the fact that the 1st room the shower had a an excessive leak wreaked of urine. Had to switch rooms

2026-04-13 via Nuitee