Extended Stay America Suites - Nashville - Airport - Music City

Hotels
Extended Stay America Suites
5.8 (520 reviews)
727 Mcgavock Pike , Nashville , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Staff were trying their best
Calm location
Cons:
Cleanliness issues
Overbooking experiences
Uncomfortable beds

Categories

Cleanliness
3.88
Multiple reviews highlighted cleanliness issues, including dirty bathrooms and old, unclean carpets.
Service
8.35
While there were staffing issues, many reviews praised the efforts of the staff under challenging circumstances.
Location
7.39
Guests appreciated the calm and quiet location, though some faced issues with overbooking.
Room Quality
4.84
Frequent complaints about old beds, dirty rooms, and maintenance issues.
Amenities
5.87
Availability of amenities such as a kitchen was noted, but overall dissatisfaction with condition.
Value for Money
4.33
Reviews expressed dissatisfaction with the value received compared to the cost of stay.
Food and Beverage
5.88
Breakfast was mentioned as needing improvement, but location facilitated quiet dining.
Overall Experience
5.85
General disappointment with cleanliness and service overshadowed any positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:14

Property Description

Extended Stay with Fully Equipped Kitchen
Experience comfort and convenience at Extended Stay America - Nashville. Each room is equipped with a stovetop, microwave, and fridge, perfect for longer stays. Enjoy upgraded bedding and laundry facilities during your visit.

Free WiFi and Grab-and-Go Breakfast
Stay connected with complimentary WiFi and start your day right with a grab-and-go breakfast including a variety of options. Whether you prefer bars, muffins, or hot cereal, we have something for everyone.

Convenient Location and Amenities
Located near Nashville Airport, Wave Country Water Park, and OpryMills Shopping Mall, our hotel offers free parking and a 24-hour front desk for your convenience. Book now for a memorable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 520 reviews
Cleanliness: 3.88
Service: 8.35
Location: 7.39
Room Quality: 4.84
Amenities: 5.87
Value for Money: 4.33
Food and Beverage: 5.88
Overall Experience: 5.85
6
639bekat Family
10
Amazing Stay
Pros:

Very clean property and rooms and clean is stay here again

2026-07-23 via Tripadvisor
F
F1732EOkathleenb Solo travel
10
The 1&only place ill book!
Pros:

Love love love the GM! ALWAYS making my experience a 1010!!!

2026-07-22 via Tripadvisor
D
davidrC633JB Business
10
Here for work
Pros:

Mya has done everything to make my stay as comfortable as possible. Great customer service!

2026-07-22 via Tripadvisor
K
kymberlieg2026 Family
10
Hotel
Pros:

Mya is an awesome LADY WHO ALWAYS PUTS HER Residentad FIRST

2026-07-21 via Tripadvisor
P
P9949JGjenniferm Family
10
Music city
Pros:

5 out of 5

Great service ,clean rooms!

2026-07-20 via Tripadvisor
H
hippiel2026 Business
10
Music city
Pros:

Beautiful place to say along with an amazing staff and an amazing manager

2026-07-12 via Tripadvisor
E
edgardol788 Business
10
Good
Pros:

Exelente service and a friendly people attending and helping me all the time

2026-07-08 via Tripadvisor
J
jessicavV7798SE Family
10
Nice
Pros:

Friendly staff, Mya was the best. Clean rooms, good location. Best price in nashville0

2026-07-01 via Tripadvisor
A
A3610WHcrystalp Family
10
Music city
Pros:

The staff here are just amazing. They are very compassionate and understanding people.

2026-07-01 via Tripadvisor
6
68demetriac Family
10
Safe haven
Pros:

It was a special safe place for me and my children

2026-07-01 via Tripadvisor
J
joshualB4137CA Business
10
Amazing
Pros:

Extended stay America has treated us with great customer service and hospitality they have great rates and management

2026-06-30 via Tripadvisor
C
Climber26931906281 Solo travel Antioch, Tennessee
10
Great stay
Pros:

Amazing staff . Mya the property manager was very helpful ,her staff as well...

2026-06-30 via Tripadvisor
F
fernandocV769DO Business
10
Great
Pros:

Excellent service great people very professional !

2026-06-29 via Tripadvisor
R
rashadj983 Solo travel
10
Hotel
Pros:

I had a wonderful experience here it was the best 👌👌👌👌👌

2026-06-29 via Tripadvisor
J
Joshua solo_traveller us
10
Pros:

Maya and John are phenomenal,

Cons:

There's nothing I didn't like, everything was great,

2026-06-29 via Nuitee
F
forbes solo_traveller us
3
Pros:

Price was decent

Cons:

Location, kinda ghetto. Rooms were very run down

2026-06-29 via Nuitee
C
Chris solo_traveller us
2
2026-06-29 via Nuitee
D
debbielB9259MK Solo travel
10
Jason
Pros:

I love Jason very nice , help me when he don't have to, Thankful for the team.

2026-06-28 via Tripadvisor
J
josephaJ7160UY Solo travel
10
Good hotel
Pros:

The customer service team is very friendly and highly professional they make sure that we have everything we need from the moment we arrived and every day they go above and beyond to make us have a good time definitely will comeback and I can't wait to share my experience with my friends

2026-06-25 via Tripadvisor
3
378tishs Solo travel
10
Music city
Pros:

Everyone is wonderful. I love the manager. She has a great personality and very welcoming. When I had some troubles. She made. Me laugh and had a great experience

2026-06-24 via Tripadvisor