Extended Stay America Suites - Salt Lake City - Sugar House

Hotels
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Extended Stay America Suites
6.6 (568 reviews)
1220 East 2100 South , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
4.1
Reviews indicate issues such as filthy rooms and a lack of cleanliness.
Service
8.1
Mixed reviews; some praised the helpfulness of the staff, while others mentioned rudeness.
Location
9.1
Consistently highlighted as excellent, with easy access to key areas.
Room Quality
5.1
Room quality varied; mentions of uncomfortable beds and cleanliness issues.
Amenities
7.1
Decent amenities, but lacking in fitness facilities and breakfast options.
Value for Money
7.1
Generally perceived as good value, particularly for location.
Food and Beverage
6.1
Breakfast options limited and some dissatisfaction expressed.
Overall Experience
6.1
Overall experience was varied; highlights on location but significant concerns as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:04

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America Salt Lake City features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and fridge, guests can easily prepare their own meals and feel at home.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows during your stay. The hotel also offers free onsite parking, weekly housekeeping, and a grab-and-go breakfast to start your day right.

Nearby Attractions
Located close to Snow Bird Ski Resort, VA Medical Center, and Salt Palace Convention Center, Extended Stay America Sugar House is the ideal choice for both leisure and business travelers visiting Salt Lake City.

Book now to experience comfort and convenience at Extended Stay America Salt Lake City!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 568 reviews
Cleanliness: 4.1
Service: 8.1
Location: 9.1
Room Quality: 5.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.1
D
Donica • solo_traveller • us
1
2026-04-18 • via Nuitee
A
Aj • solo_traveller • us
7
You get what you paid for, just about exactly what you would expect. maybe better
Pros:

Everything you need to know is sent in an email before you come. There’s also songs in the room that tell you if you need anything request it. I work in hospitality and I know how crazy and strange the job can get. Staff can only control so much, but with what they could control they did great! I came at a time where their machine to make room keys was down. After dropping my girlfriend off back home I got back at 2am and the nice lady who let me back into my room probably had 15 things all to do the same time and she managed to let me in my room within 10 minutes. If you are expecting something grand and amazing, book at a resort that’s known for being grand and amazing. If you’re staying anywhere for an extended period of time, obviously there’s going to be issues. I would say this place is honestly perfect if you need a place to stay for a bit to figure things out, or are in SLC for work. Perfect location, and you get exactly what you expect and paid for. Will be staying here everytime I come to SLC.

Cons:

Something about the shower head in my specific room was making the water pressure not as good as it could’ve been and the tub faucet was dripping. But it wasn’t anything to make maintenance come and fix worthy. This place has a kitchenette and great Heat, Ac, and was clean enough.

2026-04-18 • via Nuitee
D
David • solo_traveller • us
8
2026-04-18 • via Nuitee
P
Pearl • solo_traveller • us
7
Great- other than the hot water. Same parking to a ChickFilA so getting in was tricky with the drive thru line but other
Pros:

Clean and worth the price for location 😁

Cons:

I couldn’t get hot water and there was a leak that kept the tub faucet dripping.

2026-04-17 • via Nuitee
B
Blaine • couple • us
2
Would not stay there again.
Pros:

Nothing

Cons:

Old, room wasn’t clean, beds were very hard and living cation was very noisy.

2026-04-10 • via Nuitee
S
Sheppard • family_with_children • us
10
Pros:

I love the rooms and the set up . I love the kitchen in these rooms and I also really love the location it has any store close by that u could think of

Cons:

No complaints

2026-04-07 • via Nuitee
K
Kim • family_with_children • us
1
Cons:

The staff was not very helpful when i had an emergency

2026-04-06 • via Nuitee
B
Bird • family_with_children • us
10
2026-03-31 • via Nuitee
S
Shumei • extended_group • us
9
2026-03-31 • via Nuitee
W
Williams • solo_traveller • us
6
the place is fine, not a dump. but the noise in the morning made sleeping difficult
Pros:

location

Cons:

the loud ass traffic noise

2026-03-30 • via Nuitee
K
Karen • couple • us
6
Decent place to stay, nothing fancy
Pros:

The room was clean and well located

Cons:

Some of the clientele were quite disruptive in the evenings. One night I attempted to call the front desk regarding this and no one answered.

2026-03-28 • via Nuitee
S
Sherri • family_with_children • us
5
Poor upkeep and mgmt
Pros:

Stores and shopping fwy all nearby

Cons:

The hotel had roaches our clothes were stolen from the washing machine and no matter how many times we complained nothing but false promises were made we even called corporate and still no resolve the wall are very thin and because of that privacy was a factor we stayed a little more than a month and only had maid service 1 time... I can keep going but 6 said enough

2026-03-22 • via Nuitee
J
jessicak756 • Family • Tarpon Springs, Florida
6
One night
Pros:

The first room they tried to put us in smelled like wet dog - fortunately they were able to put us in another room that didn’t smell. Comfortable beds, really good location near shopping and restaurants, as well as the airport. They don’t have an ice machine or any other amenities. The kitchenette is not equipped with anything (plates, utensils, etc) - although we were told those items could be loaned out from the main lobby. It’s an okay place for one night, and fit our need. Just okay overall. Wouldn’t necessarily stay here again, but would if this was the only hotel available I guess.

2026-03-21 • via Tripadvisor
B
Byron • couple • us
3
We will not return.
Pros:

The room was clean.

Cons:

The room was exceedingly noisy at all times of the day and night. The bed linen was stained and dingy. The door did not fit the opening so there was a space around three sides for air, sound and light to come through. to get to the hotel you have to drive through a Chick fil A parking lot and the line of cars waiting for take out. Breakfast was coffee and a granola bar.

2026-03-13 • via Nuitee
J
Joni • solo_traveller • us
7
Nice area for shopping. Check with staff for room supplies before checking in.
Pros:

Kind staff, nice little kitchenette, comfortable bed, pet friendly, nice walking path along creek behind hotel.

Cons:

I didn’t know I had to ask the front desk for certain amenities like cups, blow dryer, kitchen supplies including coffee. The room is sparse, so check out wha you need. I woke up finding out these things and had to go out in the snow down to the office to get all of my supplies while holding two dogs on the leash.

2026-03-10 • via Nuitee
S
Susan • couple • us
1
Horrible
Pros:

The location was fine.

Cons:

This was the worst place I’ve ever stayed. There was screaming and partying (not in a fun way) next door all night. It felt dangerous. At 4 am it finally stopped so we made a run for it. The manager was not helpful at all.

2026-03-04 • via Nuitee
C
Chaodun • couple • us
10
2026-03-03 • via Nuitee
B
Brien • family_with_children • us
9
Travel with pet
Pros:

The housekeeping staff is very friendly and attentive. I very much appreciate being able to have my dog with me.

Cons:

The facility is showing signs of wear. The parking lot situation is difficult. The restaurant customers in the shared parking lot make things much more challenging than it should be.

2026-02-23 • via Nuitee
N
Natalia • couple • ar
9
Pros:

Está muy bien ubicada. En un barrio hermoso

2026-02-22 • via Nuitee
F
farid • couple • us
10
Pros:

goos

Cons:

natjing

2026-02-12 • via Nuitee