Extended Stay America Suites - Salt Lake City - Sugar House

Hotels
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Extended Stay America Suites
6.6 (556 reviews)
1220 East 2100 South , Salt Lake City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
4.1
Reviews indicate issues such as filthy rooms and a lack of cleanliness.
Service
8.1
Mixed reviews; some praised the helpfulness of the staff, while others mentioned rudeness.
Location
9.1
Consistently highlighted as excellent, with easy access to key areas.
Room Quality
5.1
Room quality varied; mentions of uncomfortable beds and cleanliness issues.
Amenities
7.1
Decent amenities, but lacking in fitness facilities and breakfast options.
Value for Money
7.1
Generally perceived as good value, particularly for location.
Food and Beverage
6.1
Breakfast options limited and some dissatisfaction expressed.
Overall Experience
6.1
Overall experience was varied; highlights on location but significant concerns as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:04

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America Salt Lake City features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and fridge, guests can easily prepare their own meals and feel at home.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows during your stay. The hotel also offers free onsite parking, weekly housekeeping, and a grab-and-go breakfast to start your day right.

Nearby Attractions
Located close to Snow Bird Ski Resort, VA Medical Center, and Salt Palace Convention Center, Extended Stay America Sugar House is the ideal choice for both leisure and business travelers visiting Salt Lake City.

Book now to experience comfort and convenience at Extended Stay America Salt Lake City!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 556 reviews
Cleanliness: 4.1
Service: 8.1
Location: 9.1
Room Quality: 5.1
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.1
• solo_traveller • us
1
I couldn’t stay they turned me down
Pros:

They wouldn’t let me stay and only told me I could do a cash deposit if I paid for a whole week in cash but saw the guy in front of me pay in cash

Cons:

terrible staff

2026-02-12 • via Nuitee
F
farid • couple • us
10
Pros:

goos

Cons:

natjing

2026-02-12 • via Nuitee
Y
Yordany jose • solo_traveller • us
10
Pros:

Good

Cons:

Good

2026-02-11 • via Nuitee
B
Brenda • family_with_children • us
10
EXCELLENT
Pros:

Since it was remodeled the place is beautiful well kept. The staff and the manager Hailey are Amazing very professional. She knows how to handle any situation being professional and in control. I have stayed here before the place got remodeled now that they remodeled it. It's even better but what makes it better is the staff and most of all is the manager HAILEY excellent person and professional. I recommend this place to anyone. I will continue to stay here , because I have Cancer and having treatment at Huntman Cancer Center this is the place for me.

Cons:

The only thing is when people come with an attitude to the staff and they need to be more respectful to the staff. They are here to help them.

2026-02-08 • via Nuitee
D
David • couple • us
7
It’s not fancy and won’t impress people but I’ll go back.
Pros:

Clean, convenient, quiet. And economical.

Cons:

There was a problem with the shower. There was a leaky faucet and not hot water but judging by the general good care of the facility I assume it’s just a temporary glitch. I stayed in the hotel twice before and never had any problem with hot water before

2026-02-08 • via Nuitee
C
Christian • couple • us
6
2026-01-30 • via Nuitee
I
Ilya • solo_traveller • us
5
A money saver at the cost of comfort
Pros:

Good location for Sundance Film Festival. That's about all the positive sides. It's fine if you only sleep and then leave for the entire day

Cons:

The AC is awfully loud. If you keep if on at night - forget about sleep. It's wake you up every cycle. So I had to keep if off at nights, and the room turned very cold. Also didn't like the bed and pillows.

2026-01-28 • via Nuitee
U
Ubiratan • couple • br
8
2026-01-27 • via Nuitee
T
Tatiana • extended_group • de
7
Pros:

It's in a great area for food and walking. Amazing area to walk your dog if traveling with pets. The staff was very nice and helpful.

Cons:

The parking lot is a nightmare because the Chick-fil-A line blocks access. The beds were very mediocre.

2026-01-26 • via Nuitee
R
Ronald • couple • us
7
2026-01-26 • via Nuitee
J
Jane • solo_traveller • us
4
2026-01-23 • via Nuitee
D
Deidre • couple • us
5
Good price & location. No Extra pillows to make up for uncomfortable mattress needed.
Pros:

Location

Cons:

Bed uncomfortable

2026-01-22 • via Nuitee
R
Richard • solo_traveller • us
8
Loved the location and great value
Pros:

Great location, great value, and clean

2026-01-22 • via Nuitee
M
Matilda • solo_traveller • us
6
Pros:

The room was comfortable and quiet

Cons:

That I had no hot water!

2026-01-22 • via Nuitee
E
Eileen • family_with_children • us
8
Pros:

Staff was very helpful.

Cons:

There was no decaf coffee available at breakfast. Instant oatmeal and nutribars were a minimum breakfast.

2026-01-20 • via Nuitee
C
Cordova • family_with_children • us
8
Pros:

El personal excelente

Cons:

El ruido de los aviones

2026-01-20 • via Nuitee
N
Nicole • family_with_children • us
2
Pros:

The room was filty. The floors had not been swept or mopped.

2026-01-19 • via Nuitee
B
Beau • couple • us
1
Uncomfortable, dirty, and disappointing.
Pros:

There wasn’t much that I enjoyed, the staff was kind and the location was near a bunch of restaurants and what not, but that’s it.

Cons:

My room was infested with ants, the faucet to the shower was dripping all night and smelled awful, the bedding had stains and hair throughout. There were weird prints on the headboard and the pillows were uncomfortable. Also the website promised a free hotel breakfast that just doesn’t exist. overall would only recommend if you’re extremely desperate for a place to spend the night.

2026-01-19 • via Nuitee
B
Bonnie M • family_with_children • us
9
I would stay again if I need to return to Salt Lake City.
Pros:

The staff was friendly and helpful, they had a policy for late checkout the was very helpful as we had some medical complications around checking out and it was reasonable and affordable. We had to leave every morning before the breakfast was put out so we did not get to utilize the grab and go offerings. Location was good, unfortunately there was construction on the road in front of the hotel making it difficult to navigate the entrance.

Cons:

The handicapped room my sister had needed a little update but was otherwise suitable.

2026-01-19 • via Nuitee
L
Lang • solo_traveller • us
10
Comfortable, friendly, great value
Pros:

Didn't eat breakfast. Location was exactly where I needed to be and had easy access to public transit and parks.

Cons:

Non Teflon pans? Otherwise it was fantastic!

2026-01-19 • via Nuitee