Hawthorn Extended Stay by Wyndham Columbus West

Pots and pans for kitchenette were gross

Ice machine was broke

Breakfast choices

there was a bit of a smell ??? when you'd walk into the room, but other than that nothing crazy.

The place is nasty, carpet is warped up the hallways, place smells bad ,Room stinks of dirty dog, bathroom door had hole where someone had punched it, bathroom door will not close all the way, lighting in bathroom very dim, shower would not fully turn on to receive the water to the shower head, the bathroom bottom shelf was dusty dirty, ottoman in sitting area had stuck on food all over it, the sofa was all ripped up on the corner like an animal had clawed it, the cushions were all sunk in with stains all over it. the sitting area was always hot no airflow to the room, I was very very disappointed with this place it was nasty smelled like cannabis all up the halls I will never ever stay at a Hawthorn again, I can't believe they allow this place to stay in business in these conditions, I will be leaving a review on Google regarding this, I came from out of town stayed for the location, I will be uploading pictures to the actual company website for them to review and hopefully make changes.

Two staff workers cut in front of me to get coffee and I too wait until the were food. Kind of rude. No cell phone charger in the room that worked. The furniture was torn, ripped and stained. Did not touch the furniture. Need new paint and caulking in the bathroom. The carpet was questionable. Tv remote was slow. A little over priced for what we had.

The property was dirty, especially the room. There were cockroaches in the room. The staff was rude when I mentioned the bug issue. The manager was kind and wanted to make it right.

The hall way smelled like weed and I could smell weed/ cigarette smoke residue on my pillow.

Noises, people smoking in the hallways

The pool had chipped paint, couch was stained and dirty looking, the light fixtures were not working properly.
There was a comfort inn next door that was much better and they had a room available. There were lots of broken down looking cars parked in the parking lot and the people staying there looked rough.

People smoking at the hallways, being loud

Nothing

The room was dirty. The sofa bed had embedded stains, the mattress pad had hair and the mattress cover had blood stains. Also the countertop stove was dirty.

People being loud, the smell of smoke

Pool was dirty shower faucet leaked room was dated couch was awful tv remote barely worked.

the overall cleanliness. it just wasn’t up to my own personal standards. the smoke odor of our room was overpowering. and what appeared to be handprints on the headboard were a bit unsettling. the linen seemed just fine and clean and comfortable, but the couch, however, was in no condition to be sat on. very old and visibly dirty.

The pictures online didn’t match the actual dilapidated exterior and interior of the hotel. It needs a good cleaning (dust) and old appliances. The pool looked dirty and outdated. The room furniture was heavy and sofa was falling in. The bathroom was fairly small and dirty. The room air conditioning took a while to kick on and it was over 94 degrees outside that day. We left and came back it was much cooler to be in and sleep. The bedding was clean enough to lay on. The kitchen items was rusted and stained so we did not use them and ate out. The point of having the kitchen was to be able to use it since I have an infant and teenager. The free breakfast was mostly gone by time we got down at 9am. The juice machine was broken. Options of cereal, egg, potatoes. Bagel, toast or a waffle. There are breakfast options close to the hotel so we chose IHOP. I ended up changing my stay from 2 nights to just 1 night since it was past the cancellation deadline.