Best Western Plus Banff International Lodge

Hotels
•
Best Western Plus
8.4 (2480 reviews)
453 Marten Street , Banff , ca

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2480 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
S
Sharm • extended_group • ae
9
Value for money. Service delivery was exceptional
Pros:

Super staff. Very welcoming

Cons:

All is good

2026-06-26 • via Nuitee
J
Jason • family_with_children • us
7
Would stay here again! Everything we needed for our visit. Appreciated the sofa bed for family of 5 and fridge
Pros:

Amazing location and restful stay.

Cons:

Dated and needs TLC

2026-06-25 • via Nuitee
E
Edgar • couple • us
6
Overall it was alright nothing to spectacular for the price I felt like it could be better. Our room smelt like moldy mi
Pros:

The location was great

Cons:

It smelt like rotten milk in our room

2026-06-25 • via Nuitee
E
Elessawy • solo_traveller • ca
8
2026-06-25 • via Nuitee
S
Shaheer • family_with_children • ca
8
Nice
Pros:

Nice, clean and cozy

2026-06-24 • via Nuitee
R
Reza Saadat • family_with_children • ir
4
This hotel is worth 1/10 of price. This was my worst part of 8 day trip around Canada.
Pros:

Nothing!!! Break fast was terrible. Apple, Banana, Bread, Cake, artificial fruit juice and cold egg! Location is not bad but Banff is a small city and good location does not mean anything. You will feel choking in that small area.

Cons:

I was a fan of Best western hotel before. But is is worst Western plus hotel!!! Terrible dirty underground terrible parking, old elevator with a scarring door without roper sensor, no one in reception and you should wait too much (few staff, reception staff is cleaning restaurant at the same time!), smallest breakfast saloon, worst breakfast ever seen. We had a 8 day trip and this hotel was our worst experience in whole trip. 2 star is too much for this hotel. I paid 700 $ for one night!!!! Do you believe? For a 2 star dirty hotel that is worth 50 $ ! It is a pet friendly hotel, but you can not bring your pet in restaurant, you can not put it alone in room (what can you do for breakfast?!!!) , there is nothing for pet unless every night fee!!!

2026-06-24 • via Nuitee
A
Artem • solo_traveller • ca
8
2026-06-23 • via Nuitee
T
Tim • solo_traveller • us
9
2026-06-23 • via Nuitee
P
Pamela • extended_group • ca
9
2026-06-23 • via Nuitee
J
Juan • solo_traveller • us
8
2026-06-21 • via Nuitee
T
Tanja • solo_traveller • ch
4
Pros:

Lage

Cons:

Frühstück

2026-06-16 • via Nuitee
S
Shana • couple • be
8
2026-06-14 • via Nuitee
A
Archana • extended_group • us
8
2026-06-12 • via Nuitee
H
Henrique • solo_traveller • br
8
Hotel bom para explorar Banff
Pros:

Hotel bem localizado, próximo a avenida principal de Banff. Tem garagem no subsolo. Atendentes bem prestativos. Possui uma piscina mas nao usamos.

Café da manha bem fraco, utensílios descartáveis, poucas opções (ovos mexidos, salsicha, de fruta maçã, aveia, pães simples).

O quarto é bem espaçoso, mesmo estando no térreo de frente para rua, é bem silencioso. É um hotel mais para dormir e aproveitar a cidade.

Cons:

Café da manha simples. Estrutura do hotel mediana, elevador com porta com sensor quebrado.

2026-06-11 • via Nuitee
S
Samantha • solo_traveller • au
8
a nice hotel in the mid-price range, a good affordable option
Pros:

everything was good, this is not a luxury stay but it has everything you need. The breakfast was tasty and fuelled me up for a day of hiking

Cons:

a little dated in style

2026-06-10 • via Nuitee
K
Karisoleil • couple • ca
8
Bien situé, chambres propres, stationnement et déjeuner inclus
Pros:

Bons déjeuners inclus - très appréciable
Stationnement sous terrain accessible et compris - un plus dans la région
situation de l'hôtel bien, un peu en retrait mais tout de même accessible à pieds du centre
2 fauteuils

Cons:

Je sais que c'est Banff mais on a trouvé que c'était cher pour la chambre qu'on avait
Début juin - l'hôtel n'était pas plein

2026-06-10 • via Nuitee
K
Kelly • solo_traveller • ca
10
2026-06-09 • via Nuitee
D
DanJani • solo_traveller • ca
7
Stay at Banff, Best Western Plus
Pros:

The hotel is situated on Banff Avenue and walking distance to malls, coffee shops, and public transport. It offers a good breakfast. The view from the room was breathtaking. However, I had to pay a premium price for the room, but it was worth it. Coffee and tea are available.24/7. Very helpful and pleasant front desk staff.

Cons:

The breakfast area is a little cramped. The hotel has back space and the opportunity to expand the space. In general, the hotel, including the rooms, needs upgrades. The front reception area is also very cramped. It would have been nice to have the fireplace on as it was cold. The safe deposit box wasn't working and was fixed right away.

2026-06-08 • via Nuitee
P
PRAMIL • extended_group • au
9
Loved it
Pros:

The staff was very helpful and location is great

2026-06-04 • via Nuitee
J
Jocelyn • extended_group • ca
8
2026-06-04 • via Nuitee