Best Western Plus Banff International Lodge

Hotels
Best Western Plus
8.4 (2366 reviews)
453 Marten Street , Banff , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2366 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
A
Andrey Uryukin family_with_children il
10
2026-03-28 via Nuitee
T
Tolu family_with_children ca
10
Great hotel stay!
Pros:

I loved everything about the hotel

Cons:

The underground parking lot was too tight

2026-03-27 via Nuitee
H
Han-Yi extended_group tw
7
Good location and easy checkin with basic breakfast
Pros:

Location is good. Walking to the supermarket and all shops is around 7-10 mins.

Cons:

Room is a bit small for 4 pax and the hot shower is not hot enough around 10 pm because the amount of people are using at the same time

2026-03-27 via Nuitee
M
Micheline solo_traveller ca
9
Je retournerai!
Pros:

La propreté des lieux, la qualite des lits, l’emplacement central, le stationnement souterrain aussi

2026-03-26 via Nuitee
M
Micheline couple ca
9
J’y retournerai svec plaisir.
Pros:

La serviabilité du personnel, la propreté, le stationnement souterrain facile et les petits déjeuners. L’emplacement de choix aussi.

Cons:

Le cafe servi au déjeuner pourrait être de meilleure qualité.

2026-03-23 via Nuitee
R
Ralf family_with_children de
9
Gute Lage, komfortable Tiefgarage, geräumiges und gut ausgestattetes Zimmer: Anlässe wiederzukommen!
Pros:

Waren 3 Nächte in Banff. Das Hotel ist ein guter Ausgangspunkt für Unternehmungen in das Städtchen oder die Rockies…Einfaches Frühstücksbuffet mit frischem Obst…

Cons:

…viel Andrang beim Frühstück in recht kleinem Raum

2026-03-22 via Nuitee
A
Amanpreet family_with_children ca
10
2026-03-20 via Nuitee
S
Shazia family_with_children ca
7
2026-03-19 via Nuitee
B
Bjarne extended_group dk
9
2026-03-19 via Nuitee
L
lonil331 Solo travel
10
Been attending Banff each year in March since 2013. I have never been disappointed with the stay, facility or staff!
Pros:

You just can't be disappointed with a stay here. Always clean, friendly and well maintained. Pet friendly, great breakfast, wonderful people!

2026-03-18 via Tripadvisor
L
Logan solo_traveller ca
10
2026-03-18 via Nuitee
G
Garry couple ca
8
2026-03-17 via Nuitee
V
Vladyslav family_with_children ca
9
Great place to stay
Pros:

Great location, nice pool, great underground parking.
Incredible window view

Cons:

A little bit old and comparing to other Best Westerns is being on the lower side, but comparing Banff hotel options is a great one.
Clean, quite and cozy

2026-03-16 via Nuitee
C
Cody family_with_children ca
10
Pros:

the courtesy and niceness of the staff, convenient location

2026-03-14 via Nuitee
M
Mendoza family_with_children ca
8
2026-03-13 via Nuitee
E
Erwin family_with_children ca
9
Pros:

Accessibility

Cons:

None

2026-03-10 via Nuitee
C
Carlos family_with_children ca
9
2026-03-10 via Nuitee
D
Donna extended_group au
9
2026-03-10 via Nuitee
H
Havanna family_with_children ca
8
2026-03-09 via Nuitee
K
Katherine family_with_children ca
8
We had a wonderful stay, friendly staff, clean, great location, great value for money.
Pros:

Great location, great parking, clean, spacious room, great value for money.

Cons:

Pool and hot tub were a little small.

2026-03-09 via Nuitee