Best Western Plus Banff International Lodge

Hotels
Best Western Plus
8.4 (2366 reviews)
453 Marten Street , Banff , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and updated facility
Cons:
Pool area cleanliness
Breakfast options limited

Categories

Cleanliness
8.15
Multiple reviews mention cleanliness positively, but the pool and hot tub were criticized for being dirty.
Service
9.15
Numerous reviews highlight the friendly and attentive service from the staff.
Location
9.15
Several guests appreciate the hotel's proximity to downtown and convenience of access.
Room Quality
8.15
Rooms are described as clean and comfortable, though some mentioned issues with noise and hot tub functionality.
Amenities
7.65
The breakfast and amenities received mixed reviews, particularly the pool and hot tub.
Value for Money
8.15
While some guests feel the price was justified, others found it expensive for the service and amenities.
Food and Beverage
8.15
Food quality received some praise, though there were complaints about specific breakfast items.
Overall Experience
8.65
Guests generally enjoyed their stay, appreciating staff and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:05

Property Description

Indulge in Relaxation
Unwind in style at Best Western Plus Siding 29 Lodge, boasting an indoor swimming pool, hot tub, and spa bath in select rooms.

Convenient Comfort
Enjoy modern amenities such as free WiFi, cable TV, minibar, and air conditioning in each room.

Adventure Awaits
Explore the beauty of Banff with nearby activities like snowshoeing, dog sledding, and wildlife tours.

Experience the perfect blend of comfort and adventure at Best Western Plus Siding 29 Lodge. Book now for an unforgettable stay!

Important information:

We would like to inform guests that intermittent jackhammering will take place on our property the renovations won't stop on May 23. It will happen until May 31st. Also, it started on March 13th. This work will occur between 10:30 AM and 4:00 PM each day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2366 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
K
Kate couple au
8
2026-02-13 via Nuitee
G
Goodlet extended_group ca
10
Pros:

It was a nice stay. It was quiet and clean room. We could see the mountains from the window. It was great.

2026-02-12 via Nuitee
J
Jerry solo_traveller us
10
2026-02-10 via Nuitee
B
Barbeau family_with_children ca
9
2026-02-10 via Nuitee
J
Jing extended_group ca
10
Great!
Pros:

Close to downtown.

Cons:

Nothing.

2026-02-09 via Nuitee
R
Ron couple ca
7
Very overpriced
Pros:

Motel was clean, staff friendly and helpful.
Breakfast was OK selection limited and seating crowded

Cons:

Weekend rates almost doubled!
Motel was not up to standards of other BW plus motels we've stayed. Appears to be an older style motel originally.

2026-02-08 via Nuitee
B
Basak family_with_children ca
10
2026-01-31 via Nuitee
G
gerald solo_traveller ca
8
Nice overall but major safety issue in tub. Room should not be rented in this state
Pros:

Location value and comfort all good

Cons:

Bathtub was a mess. 16 inch crack in floor of tub that had been covered over with silicon. But felt like you could put foot through. Major safety issue with kids and anyone else using it

2026-01-31 via Nuitee
N
Nick solo_traveller ca
10
2026-01-29 via Nuitee
M
Meagan family_with_children ca
9
2026-01-29 via Nuitee
L
Liane extended_group ca
7
Comfortable for a good price
Pros:

Facilities and beds

Cons:

The cleanliness wasn’t 100% in the bathroom. Walls and skirting boards were dirty

2026-01-29 via Nuitee
B
Bailey couple au
9
2026-01-29 via Nuitee
I
ivie couple ca
10
Great Price
2026-01-28 via Nuitee
P
Pioneer154211 Couples
6
Clean Basic Room
Pros:

The service was good, and the rooms were clean. The pool/hot tub area was not great. It was nice to have the breakfast in the morning but it was like eating in a closet, the dinning area was very small which ment people were waiting for tables a lot. They also offer heated underground parking which is nice, we drove a mid-size SUV, I wouldn’t recommend anything larger than that for the UGP. I feel for the price they could make things a little nicer. Overall it was a clean basic room .

2026-01-27 via Tripadvisor
R
Renz Daniel extended_group ca
10
Pros:

Included breakfast was really appreciated. Allowed us to focus on spending our time in our other activities.

2026-01-27 via Nuitee
A
Annie solo_traveller ca
8
2026-01-24 via Nuitee
D
DIANA PAOLA family_with_children co
8
2026-01-24 via Nuitee
R
Renate extended_group nl
8
Prima met een lekker ontbijt
Pros:

Prijs/kwaliteitsverhouding was prima

2026-01-23 via Nuitee
B
Bonnie family_with_children ca
10
Magical. Memorable. Money’s worth.
2026-01-23 via Nuitee
A
Aseem couple ca
10
2026-01-23 via Nuitee