Candlewood Suites - Kingston West by IHG

Hotels
Candlewood Suites
8.9 (219 reviews)
205 Resource Road , Kingston , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good kitchenette
Cons:
Inconsistent cleanliness
Mediocre breakfast
Small pool

Categories

Cleanliness
8.54
Some reviews mention food odors and concerns about tea towels; hence a lower score.
Service
9.51
Many reviews highlight friendly and welcoming staff.
Location
9.05
Location has pros and cons—close to shopping but far from the town center.
Room Quality
9
Rooms are described as spacious and clean, with good amenities.
Amenities
8.53
Mixed comments on pool size and breakfast options affect this score.
Value for Money
8.99
Guests feel they received good value given the room quality and services.
Food and Beverage
8.04
Several comments about mediocre breakfast indicate low satisfaction.
Overall Experience
9.51
Overall positive experiences reported despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:30

Property Description

Convenient Location
Located just a short distance from Queen's University and K-Rock Centre, Candlewood Suites - Kingston West, an IHG Hotel offers a prime location for visitors to Kingston.

Modern Amenities
Guests can enjoy complimentary WiFi, an indoor pool, fitness centre, and a 24-hour front desk for ultimate convenience during their stay at Candlewood Suites - Kingston West, an IHG Hotel.

Comfortable Rooms
Each air-conditioned room is equipped with essential amenities such as a desk, coffee machine, fridge, dishwasher, safety deposit box, flat-screen TV, and a private bathroom with a shower. Bed linen and towels are provided for a cozy stay.

Experience a blend of comfort and convenience at Candlewood Suites - Kingston West, an IHG Hotel. Book now for a memorable stay in Kingston!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YGK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 219 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.05
Room Quality: 9
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
C
Colby couple ca
10
2026-01-25 via Nuitee
A
Amanda couple us
5
Overpriced
Pros:

Size of room, cleanliness

Cons:

Paid a much higher price than what was advertised on Expedia. Breakfast was provided for half the hotel and not the other half, which was NOT made clear at check in and so came as an unpleasant surprise.

2026-01-19 via Nuitee
P
Pat couple ca
9
2026-01-19 via Nuitee
M
Marwa family_with_children ca
9
Pros:

The room was really big , neat clean and quiet

Cons:

Price was high

2026-01-15 via Nuitee
K
Karen solo_traveller ca
10
2025-12-28 via Nuitee
K
Karen solo_traveller ca
10
2025-12-28 via Nuitee
K
Kirsty family_with_children ca
8
2025-12-27 via Nuitee
J
Julie family_with_children ca
10
2025-11-25 via Nuitee
H
Hector couple uy
10
Maravillosa
Pros:

Todo perfecto

Cons:

Sólo que hubiera que , todos los días, re conectarse a Internet; que no fuera automático

2025-10-31 via Nuitee
M
Mark partner
8
Pros:

Reception was closed and had to go to Holiday Inn reception. Shared property and facilities. But room was new and fresh. Big tv with easy viewing from bed but only provided with casting from phone. Kitchen was well equipped and even had cleaning supplies.

2025-10-13 via Nuitee
M
Melanie partner
10
Pros:

Everything was super clean, convenient and the staff were very friendly and helpful. Shout out to Aarti for making us feel very welcome. 🙌

2025-10-11 via Nuitee
C
Cynthia
10
Pros:

The full kitchen was an added bonus.

2025-10-03 via Nuitee
M
Maria
10
Pros:

Clear room friendly staff and adequate parking. Nice pool. Did not use the gym because we were cycling all day.

2025-10-03 via Nuitee
K
Kim family_with_children kr
8
2025-09-29 via Nuitee
C
Carole couple ca
9
2025-09-17 via Nuitee
F
Frederick
10
Pros:

Exactly what to expect for the price

2025-09-16 via Nuitee
M
Monica
6
Pros:

Place is nice, our room had a good size, the only thing is that our room smelled a lot of food. Someone cooked some kind of indian food or something that the smell was all over the furniture and bedding. Other than that staff was super friendly. Breakfast was okay, not the best to be honest.

2025-09-09 via Nuitee
M
Maria partner
10
Pros:

I really love how friendly and welcoming the staff are—it made our stay feel comfortable and enjoyable from the start. I also love our room, especially having the kitchen, which made it so convenient for us. The rooms are very clean and well-kept, which added to the overall positive experience. I would definitely recommend this place to anyone looking for a great stay.

2025-09-07 via Nuitee
H
Harman family
8
Pros:

The room was nice and spacious. It was convenient to have a full kitchen to do our own cooking, though the cook top elements could have been larger especially since the pans were large. The pool was a nice bonus. The staff were very nice and welcoming.

2025-09-04 via Nuitee
M
Michael family_with_children ca
9
A nice new hotel. Perfect one those who prefer a room with a kitchenet.
Pros:

We stayed in a room with kitchenet. It was more than kitchenet - every utensils, pans and even a dishwasher was there. The room was very large and clean. Its location has pros and cons. Newly developed area where needs more works to be done, very close to the huge shopping area, far end of the downtown area which will take 15 minutes by car.

Cons:

If the pool is a big part, this hotel is not the best pick. It has a very small pool. Business centre wasn't ready.

2025-09-04 via Nuitee