Aparta Hotel Plaza Real Norte

Hotels
6.9 (55 reviews)
Avenida 2 Norte #21n 99 , Cali , co

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Cons:
Cleanliness issues
Bad amenities

Categories

Cleanliness
5.74
Multiple reviews indicated issues with hair and overall cleanliness in the room.
Service
8.71
The staff were noted to be attentive and helpful consistently.
Location
8.75
The location was described favorably, being near a supermarket and accessible to transport.
Room Quality
6.7
The rooms were spacious and comfortable, but there were concerns about outdated amenities.
Amenities
5.73
The lack of functional Wi-Fi and issues with hot water significantly affected the experience.
Value for Money
6.19
Concerns were raised about high pricing compared to provided services.
Food and Beverage
6.24
Breakfast was not included and could impact perceived value.
Overall Experience
7.11
Overall, experiences varied, leading to a mixed impression of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:22

Property Description

Luxurious Accommodation
Aparta Hotel Plaza Real Norte offers elegantly designed rooms with modern amenities, including a comfortable seating area and cable TV, ensuring a relaxing stay for guests.

Convenient Facilities
Guests can enjoy complimentary Wi-Fi throughout the property, free private parking, and access to a business center. The 24-hour front desk is always available to cater to any needs, making your stay hassle-free.

Prime Location
Situated near major attractions like Cali's Tower and La Ermita Church, this hotel provides easy access to the best of the city. With a paid airport shuttle service available, your travel convenience is guaranteed.

Experience comfort and convenience at Aparta Hotel Plaza Real Norte. Book your stay now for a memorable trip to Cali!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLO

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

6.9
Based on 55 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 5.73
Value for Money: 6.19
Food and Beverage: 6.24
Overall Experience: 7.11
M
María Victoria extended_group co
10
2026-01-14 via Nuitee
J
Juan Sebastián solo_traveller co
9
Pros:

El hotel está muy cerca de la terminal de buses, tiene aire acondicionado, televisión y un muy buen servicio.

2026-01-12 via Nuitee
J
José alexander extended_group co
3
Publicación engañosa
Pros:

Las fotos no corresponden con lo que encontramos, es solo una pieza con camarote y cama doble pero en las fotos muestran hasta una cocineta que no existe y el aire acondicionado hace demasiado ruido.
Algo para resaltar son sus colaboradores muy atentos

Cons:

Información incorrecta en la publicación, el aire hace un tremendo ruido, no existe tal cocineta como lo muestra la publicación la persona que nos atendió es muy atenta pero dijo que ya lo había dicho a su jefe pero no hacen nada al respecto, sector muy solo de noche y nos recomendaron no transitar de noche tocó tomar servicio público a toda hora no me vuelvo a hospedar hay.

2026-01-11 via Nuitee
D
diego alejandro solo_traveller co
1
Arrendaron nuestras habitaciones
Cons:

Llegamos a recibir nuestra reserva y ya habían arrendado nuestras habitaciones. Entonces nos dejaron sin hotel y nos tocó buscar de noche hoteles. No nos dieron solución dentro del hotel y solo se nos comunico que no habían habitaciones disponibles.

2025-12-29 via Nuitee
J
Juan couple us
8
Agradable
Pros:

La ubicación, cerca a todo.

Cons:

No tengo queja. Cumple con las expectativas.

2025-12-20 via Nuitee
J
JOSE solo_traveller pa
5
Cons:

No mantuvieron el precio de Booking le subieron el precio al hospedaje cuando llegue

2025-11-05 via Nuitee
Y
Yali667 couple co
5
Pros:

La ubicación para mi perfecta

Cons:

Mucho ruido, se escuchaba cuando timbraban, cuando hablaban en la recepción y eso que estábamos en un tercer piso.

2025-11-03 via Nuitee
J
javier solo_traveller co
10
Pros:

La atención de personal su ubicación

Cons:

Los televisores viejos y desactulalizados les falta eso

2025-11-03 via Nuitee
J
Jimenez solo_traveller co
5
2025-10-22 via Nuitee
C
Cristian David solo_traveller co
8
Todo muy bien pero no me gustaron los pelos
Pros:

Lo espaciosa la habitación, llegan domicilios fácil, bien lugar

Cons:

Muchos pelos por toda la habitación en el baño en las camas y almohadas

2025-10-08 via Nuitee
F
FERDINAND
2
Pros:

Small hotel, no A/C, slamming doors in the middle of the night! Guests are not being advised by hotel management to be quiet at night.

2025-10-02 via Nuitee
J
Juan Sebastian solo_traveller co
10
Pros:

Excelente servicio del hotel, siempre están atentos y las habitaciones son, además de espaciosas, muy cómodas y bien aseadas.

Cons:

Las instalaciones son un poco viejas pero muy bien conservadas

2025-09-15 via Nuitee
L
Luisa Fernanda solo_traveller co
7
2025-09-04 via Nuitee
C
Cristhian couple co
8
Limpio y cómodo
Pros:

Muy limpio todo y muy organizado, estaba cerca a donde nos encontrábamos y el personal muy atento

Cons:

El precio, entiendo que cobren el servicio por medio de la app pero entre el servicio y el costo del hospedaje comparados con otros es un poco elevado y no incluye desayuno

2025-09-01 via Nuitee
L
LOPEZ TORO couple co
8
Pros:

Ubicación

Cons:

Toallas

2025-08-22 via Nuitee
A
Armando Zuleta Moreno couple co
1
Cons:

El servicio muy mao

2025-08-20 via Nuitee
A
Anna solo_traveller kz
1
2025-08-04 via Nuitee
J
Juan solo_traveller us
8
Pros:

La atención del personal.

Cons:

No sirve el wifi, ni el cable.

2025-08-04 via Nuitee
J
Juan solo_traveller us
8
Mal wifi
Pros:

La atención del personal

Cons:

No sirve el wifi, ni el tv cable

2025-08-04 via Nuitee
A
Anna solo_traveller kz
2
Not suggested unless to sleep over one night
Pros:

Location is 15 mins walk from the bus terminal
There is a good supermarket near this hotel

Cons:

The hotel is so-so
1. There is no hot water, they say — wait. I waited for 20-30 minutes on the first day. The water started to get hot. But if you need to go somewhere and you wake up 20-30 minutes before leaving, you will wash yourself with cold water.
2. Another bad thing - ⁠ The sewer is clogged. When you drain the water (for 20-30 mins because you wait — when it’s going to be hot), water flows outside the shower. In theory, it should drain into the sewer, which is at least in the bathroom, but it does not reach there due to the curvature of the floor. Therefore, it all flows out into the room! You will walk on water if you drain the water and wait for hot water.
3. ⁠ In the evening, when I came back from my tour, I turned on the light in the room, a cockroach was crawling on my pillow. 🪳
4. ⁠ On the day of arrival, I asked where I could boil water for my coffee or tea. They told me something absolutely amazing: (you remember, you can drink a tap water?), so, wait until it gets hot and make yourself some coffee. Basically, go to the WC or shower, wait when tap water will get hot and boil your coffee!
5. ⁠ There is a really dirty sofa in the room, so dirty that it’s scary to be in the same room with it.
6. ⁠ There is no light in the common hallways, so if you leave before 6 am and come back after 6 pm, you will be looking for your room in the dark
7. ⁠ And the cherry on top, there is practically no Wi-Fi.

2025-08-04 via Nuitee