Windamere Hotel - A Colonial Heritage

Hotels
8 (5 reviews)
Observatory Hill , Darjeeling , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Cons:
Limited wheelchair accessibility
Old furniture

Categories

Cleanliness
7.96
The rooms were clean.
Service
8.43
The staff were really helpful.
Location
8.47
Located on top of a hill, although care needs to be taken for accessibility.
Room Quality
7.42
Furniture is old and could be polished to look new.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
7.96
Standard quality for this hotel tier.
Overall Experience
7.93
Overall positive experience, but improvement needed for disability accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:15

Property Description

Historic Heritage House in the Himalayas
Windamere Hotel - A Colonial Heritage, located on Observatory Hill, is a historic property offering free WiFi and on-site dining. Enjoy the serene garden views from each room, equipped with cable TV and a private bathroom.

Charming Garden and Meeting Spaces
Relax in the lush green garden or host events in the well-equipped meeting/banqueting space at Windamere Hotel.

Convenient Location for Sightseeing
With key attractions like Bhutia Busty Monastery, Batasia Loop, and Tiger Hills nearby, Windamere Hotel is the perfect base for exploring Darjeeling. Book now to experience the colonial charm and warm hospitality of Windamere Hotel.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Windamere Hotel - A Colonial Heritage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for Rs. 4,500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 5,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Santosh
10
Pros:

The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints.
They just need to make it more friendly for the DISABLED since it’s on the top of a hill.

2025-09-29 • via Nuitee
J
James
10
Charming heritage hotel
Pros:

We chose this hotel for its colonial history and it mef all our expectations. We had dinner in their restaurant, and although the place was quiet (only one other table was occupied) the food was delicious and the service was excellent.

2025-05-22 • via Nuitee
S
srinivas • family
2
Pros:

Haunted, mould in the room, broken toilet, broken shower area, will not advise anyone. Expedia should take this hotel off

2024-03-25 • via Nuitee
D
Dawn
10
Pros:

Quintessential perfectly preserved beautiful British Raj hill station hotel Darjeeling full of historical artefacts at the end of the mall with some views. The staff were very attentive and helpful and served delicious meals in the dining room and I really enjoyed my stay of stepping back in time at this sanctuary of history in th hills away from the hustle and bustle of the town. 💖😎Dawn from Australia

2023-06-25 • via Nuitee
S
Syed • family
10
Pros:

Very convenient place near the market middle of the mall but quite.
Hotel restaurant is very bad, food test not good.
Very costly according to the cost quality and quantity very poor.

2022-05-05 • via Nuitee