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Facilities
Property facilities
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Garage
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Property Description
Welcome to Hotel Valle de Pubenza, your ideal stay in Popayan!
Convenience at Your Fingertips:
With a 24-hour front desk and an onsite restaurant, we ensure all your needs are met promptly. Enjoy complimentary WiFi and private parking during your stay.
Fuel Your Day Right:
Indulge in a delicious continental or American breakfast to kickstart your day on a high note.
Stay Productive:
Take advantage of our business centre for all your work requirements, ensuring a seamless stay.
Experience the perfect blend of comfort and convenience at Hotel Valle de Pubenza. Book your stay now and make unforgettable memories in Popayan!
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for COP 20,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
the reception is super professional ！super comfortable to deal with ！
some tourists gathered together in the morning for Shouting slogans "algo… colombia " in the reception hall. they forget to take care about other guests in sleep
They were unable to locate my reservation upon check in, 30 minute delay. I ordered food and I was never informed that my food came in; 1 hour later when I inquired food was at front desk cold. Breakfast service is horrible and food not well prepared. Overall I do not recommend this hotel, very poor experience
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