Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food options
Good activities for children
Cons:
Issues with cleanliness
Insect problems in the dining area

Categories

Cleanliness
8.21
Guests mentioned minor issues with cleanliness such as a wobbly towel rack.
Service
9.68
The staff was described as friendly and accommodating.
Location
8.22
The hotel is not centrally located and requires travel to reach the town center.
Room Quality
9.17
Rooms were clean and relatively new.
Amenities
9.2
The pool area and activities for children were highly praised.
Value for Money
9.16
The overall value was considered good, with positive remarks on food and services provided.
Food and Beverage
9.21
Reviews indicate excellent food options and a comprehensive breakfast buffet.
Overall Experience
9.18
Overall, guests enjoyed their stay and appreciated the variety of activities for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:02

Property Description

Luxurious Spa Area

Indulge in relaxation at the 2,000 m² spa area offering various saunas, steam baths, a hot tub, and a range of massages and beauty treatments. The heated panorama indoor pool with a retractable roof is a highlight, perfect for unwinding after a day of activities.

Exciting Aqua Park

Experience thrills at the aqua park featuring exciting water slides, attractions, and Austria’s first stand-up slide. Families can enjoy the family sauna and relaxation area, creating unforgettable memories for all ages.

Sports and Leisure Paradise

From tennis courts to free bicycle rentals and a range of summer activities including toboggan runs, pony riding, and e-scooter trails, the sports and leisure park offers endless entertainment options for a fun-filled stay.

Book your stay at Schlosshotel Lacknerhof for an unforgettable blend of luxury, relaxation, and adventure.

Important information:

If you arrive with children, please inform the property about their number and age.

Please note that the hotel is not suitable for disabled guests. A elevator is available, but most facilities can only be reached by stairs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 35 per person per night when using an available cot.
    Children up to and including 6 years old stay for € 69 per person per night when using an existing bed.
    Children from 7 years old to 11 years old stay for € 85 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for € 97 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 46 reviews
Cleanliness: 8.21
Service: 9.68
Location: 8.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
R
Roxana • couple • ro
10
Un sejur excelent.
Pros:

Confort maxim, la pret mult mai bun fata de alte locuri incercate in zona. Piscina este grozava, spa-ul excelent. Totul la superlativ. Cina, un festin.

Cons:

Apa sa fie mai calda in piscina outdoor.

2026-03-11 • via Nuitee
G
gilles • couple • fr
10
2026-03-09 • via Nuitee
B
Bojana • solo_traveller • si
9
Pros:

Prijazno osebje in odlične možnosti preživljanja prostega časa (savna, bazen, športne aktivnosti)

Cons:

Zaplet pri dekodiranju ključa od omarice za smuči

2026-03-05 • via Nuitee
S
Susan • family_with_children • at
10
Wellness und Familienhotel - für den gehobenen Anspruch.
Pros:

Es gab nichts, das es nicht gab. Die Auswahl am Frühstücksbuffet lässt keine Wünsche offen. Spitzen-Kaffee (für mich fast schon das wichtigste Kriterium), Personal freundlich, hilfsbereit und auch über das erforderliche hinaus bemüht einem den Aufenthalt so angenehm wie nur möglich zu gestalten. Der Wellness - Spay - Beauty Bereich sehr sauber und eine große Auswahl an Leistungen. Die Ruhebereiche ebenso. Kurzer Blick in den Fitnessraum .... neue Geräte und riesen Auswahl. Für Kinder gibt es im Schwimmbad (glaube ich) alles was ein Kinderherz begehren kann. Der Outdoor Pool - eine Wucht. Abendessen mit eigenem Kinderbereich. Alles was Kinder gerne essen und darüber hinaus noch diverse "Leckereien".

Cons:

Bei diesem Aufenthalt gab es nichts zu bemängeln. Im Sommer würde mir wahrscheinlich etwas fehlen,,, Keine Klimaanlage, kein Kühlschrank am Zimmer. Es könnten auch ein paar Steckdosen mehr sein. In Bettnähe nur auf einer Seite eine Steckdose vorhanden. Muss aber dazu sagen, dass wir mit Hund angereist sind - und im alten Teil des Hauses untergebracht wurden. Finde ich auch ok. Im neuen Trackt sind viele Familien mit Kindern - heutzutage haben Kinder mehr Angst vor Hunden als vielleicht noch zu meiner Zeit. Auch für Hunde sind laute, tobende Kinder nicht immer stressfrei. Also von daher, voll in Ordnung. Kann daher aber nicht angeben ob im Neuen Teil Klimaanlagen vorhanden sind.

2026-03-02 • via Nuitee
R
Ralf • extended_group • de
5
2026-01-29 • via Nuitee
B
bert • solo_traveller • at
10
2026-01-28 • via Nuitee
C
Carolien • couple • nl
9
Fantastisch
2026-01-27 • via Nuitee
C
Christa • couple • at
10
2026-01-26 • via Nuitee
M
Martin • family_with_children • cz
10
2026-01-25 • via Nuitee
C
Christian • couple • at
9
Pros:

Frühstück war sehr gut, die Lage super.

Cons:

Am Pool war es mir zu kalt

2026-01-24 • via Nuitee
R
Renata • family_with_children • hr
5
2026-01-20 • via Nuitee
R
Renata • solo_traveller • hr
7
2026-01-20 • via Nuitee
M
marius • family_with_children • il
9
good place for kids
Pros:

great place for families with children, good food, and plenty of activities for kids.

Cons:

So many flies in the dining room I don’t understand why they don’t install devices to catch them. There are also lots of mosquitoes outside on hot days, and they get into the rooms. There are no mosquito screens, and there’s no air conditioning, so you have to keep the windows open.

2026-01-19 • via Nuitee
A
annemarie • couple • at
10
2026-01-19 • via Nuitee
J
Josipa • solo_traveller • hr
10
2026-01-18 • via Nuitee
M
Maja • couple • ba
10
Probably the best hotel in Flachau
Pros:

Almost everything

Cons:

No

2026-01-11 • via Nuitee
J
Jasna • solo_traveller • si
10
2026-01-10 • via Nuitee
A
Andre • solo_traveller • at
10
2026-01-10 • via Nuitee
A
Andre • couple • at
10
2026-01-10 • via Nuitee
K
Kerstin • family_with_children • de
8
2026-01-09 • via Nuitee