M5 Hotel

Hotels
Independent
9.2 (58 reviews)
10 Moon Muang Soi 5 Sriphum, Si Phum Sub-district, Mueang, Chiang Mai, 50200 , Chiang Mai , TH

Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great service

Categories

Cleanliness
9.05
Standard quality for this hotel tier.
Service
9.99
The two female staff members, Rose and Rin, were friendly and helpful, contributing significantly to an amazing experience.
Location
9.06
Standard quality for this hotel tier.
Room Quality
9.01
Standard quality for this hotel tier.
Amenities
9.04
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.05
Standard quality for this hotel tier.
Overall Experience
9.42
Positive experience attributed to friendly service from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Outdoor Pool and Rooftop Terrace
Indulge in relaxation by taking a dip in the hotel's refreshing outdoor pool or enjoy the stunning view from the rooftop terrace and garden.

Complimentary Amenities and Services
Stay connected with complimentary wireless internet, benefit from concierge services, and have fun in the arcade/game room. Enjoy a quick bite at the snack bar/deli or grab a drink at the poolside bar.

Luxurious Accommodations
Feel at home in one of the uniquely decorated guestrooms, offering a Select Comfort bed with premium bedding. Watch your favorite shows on the flat-screen TV and unwind in the rainfall shower with designer toiletries.

Start your unforgettable stay at M5 Hotel today and explore the vibrant Old City of Chiang Mai effortlessly.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 58 reviews
Cleanliness: 9.05
Service: 9.99
Location: 9.06
Room Quality: 9.01
Amenities: 9.04
Value for Money: 9
Food and Beverage: 9.05
Overall Experience: 9.42
T
Ty
10
Pros:

The two female staff members that helped me were Rose and Rin. They were both so friendly and helpful. They made my stay an amazing experience with their kind Thai smiles and warm-hearted service. I look forward to seeing them again during my next trip to Chiangmai.

2025-09-25 via Nuitee
S
Samantha family
8
Pros:

Lots of mosquitoes flying around the hotel and we got bitten while sleeping .There was construction noise around the area but beyond the control of the hotel. Overall very kind staff and they are super helpful. Location was very convenient.

2025-06-09 via Nuitee
F
Fernando family
10
Pros:

Beautiful Hotel

2025-05-15 via Nuitee
V
Verified traveler
10
Pros:

Staff was excellent and so friendly. Great room for the price. My only complaint was there was no breakfast included.

2025-05-07 via Nuitee
V
Verified traveler
10
Pros:

Great room for price. Friendly staff

2025-05-06 via Nuitee
T
Tzu wei
10
Pros:

推薦入住!服務人員態度很好很熱情主動

2025-04-17 via Nuitee
G
Gioïa family
10
Pros:

Très très bel hôtel , emplacement parfait pour tout faire à pied . Et au calme , mais juste à côté d’un super endroit avec bars et plein de petit restaurant sur le pouce , Chambre très spacieuse . Nous n’avons pas eut le temps de tester la piscine. Juste la pression de l’eau était un peu poussive .

2025-03-25 via Nuitee
J
JONGAN
10
위치나, 청결도 만족합니다.
Pros:

룸도청결하고, 무엇보다도 직원들 모두 친절해서 좋았습니다. 아담한 모텔같은 유형인데 답답하지 않았는데, 주변이 펍이 뜨거운물 수압니 좀 낮아서 불편했지만 씻는제 문제 없었습니다. 있다보니 새벽에 좀 시끄러운것빼고는 위치나 모든것에 만족했습니다. 올드타운에 묵는대면 다시 방문의사 있습니다.

2025-02-01 via Nuitee
J
John
10
Pros:

The hotel is clean, bed is comfortable, wifi works well and a/c works well. The best part is how kind and helpful the staff are, especially Rose. They always greet you with a smile and go out of their way to make you happy

2025-02-01 via Nuitee
A
Aurore
10
Un petit hôtel bien placé
Pros:

Une petite structure avec des équipements modernes (wc japonais). Pensez-vous juste à demander à faire votre chambre, sinon ce n'est pas fait automatiquement.

2025-01-20 via Nuitee
D
David
10
Great steu
Pros:

Loved it will be back

2025-01-12 via Nuitee
H
Hsueh Hua
6
清邁M5
Pros:

服務人員很好很親切,房間設備也不錯,唯一不方便的是浴室排水不良,洗澡後都會淹水,洗澡水也不熱是比較可惜的。

2024-12-23 via Nuitee
L
Laureen
10
Ideal au milieu du centre ville
Pros:

Tout était parfait! On se sent comme a la maison, chambre propor confortable et la psicine et le petit jardin sont très relaxants. Ideal dans le centre ville près de tout à pied.

2024-12-10 via Nuitee
N
Norman partner
8
Pros:

After having been in Hanoi, M5 Hotel was like going to an oasis! Quiet & conveniently located! The staff was very accommodating. If we had to pick something to improve upon it would be the lighting in the bathroom & more hooks in the rooms to hang towels on:) There was no breakfast service & the coffee & hot water machine in the pool area was not working properly. But just 14 steps from the hotel is a very quaint coffee shop called “Sunday” something. They served breakfast & brunch/lunch food that was delicious! And just slightly further down an adjacent alley was an “evening street food court” called Lanaza Square with live music some nights & also very delicious. There were also many other restaurant choices nearby & tour attraction offices. We highly recommend doing an elephant sanctuary. We had not planned to do one but very glad afterwards that we did. The temple at the top of the mountain with the huge dragon staircase was worth doing as well. We also did an all day excursion to the white, blue & red temples…also enjoyable.

2024-12-08 via Nuitee
O
Olivia M. partner
10
Pros:

Staff is very friendly. Room was adequate for the price. It's provided with everything you need. I would return and i would recommend to a friend.

2024-12-06 via Nuitee
R
Rowena family
10
Pros:

We were able to get two king size beds in the room. Plenty of space in the room. Simple and clean. The only thing is there is no food being offered in the hotel. But that is ok.

2024-11-20 via Nuitee
J
JeeEun
8
잘 쉬었습니다~
Pros:

캐리어를 들고 계단을 올라 가야 하는 단점이 있지만 만족스러운 숙소였어요, 조용하고 친절합니다.욕실에 따뜻한물이 만족스럽지 않았고 수압이 약해서 샤워할때 조금 답답할 수 있습니다.넷플릭스를 볼수있어요

2024-11-18 via Nuitee
C
CHARLES
10
Pros:

Amazing location nicely updated rooms, a small affordable gem of a hotel right in the heart of Chiang mai

2024-11-17 via Nuitee
P
Pavlo family
10
Pros:

Quiet, not many rooms, close to everything. A lot of massages and eateries around.

2024-10-26 via Nuitee
V
Victor family
10
Pros:

Nice little quaint hotel when we travel we don’t ever stay in our room except to sleep. The bed was perfect and AC blew cold.

2024-10-21 via Nuitee