JW Marriott Orlando Bonnet Creek Resort & Spa

Hotels
•
Marriott Hotels & Resorts
9.1 (363 reviews)
14900 Chelonia Parkway , Orlando , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location for attractions
Excellent spa and wellness services
Cons:
Maintenance issues upon check-in
High food prices and quality concerns

Categories

Cleanliness
8.78
There were issues with accessing the room due to a maintenance cart blocking the door.
Service
9.75
Despite some issues, overall service was noted as standard quality for this hotel tier.
Location
9.79
The hotel's location was appreciated, providing access to local attractions.
Room Quality
8.74
Room was less than expected as it overlooked a roof.
Amenities
9.77
Various amenities noted positively, including a nice spa experience.
Value for Money
8.23
Guests mentioned feeling that the hotel was not worth the price paid for services and amenities.
Food and Beverage
7.78
Concerns about the quality and price of food, with one meal noted as overpriced and not fresh.
Overall Experience
9.99
Overall, guests enjoyed their stay, with some highlight experiences positively reviewed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:14

Property Description

Luxurious Accommodation
Experience the epitome of luxury at JW Marriott Orlando Bonnet Creek Resort & Spa, located just 7.8 km from Disney Springs. Indulge in spacious rooms, impeccable room service, and a 24-hour front desk ready to cater to your every need.

Relaxation and Recreation
Unwind in style at our hotel featuring a hot tub, perfect for a soothing soak after a day of adventure. With a serene garden and a bar to enjoy your favorite drink, relaxation is guaranteed during your stay.

Convenient Location
Ideally situated near top attractions like Disney's Blizzard Beach Water Park and ESPN Wide World of Sports, our resort offers easy access to the best of Orlando. Book now for an unforgettable experience at JW Marriott Orlando Bonnet Creek Resort & Spa.

Important information:

A USD $55resort fee is added to the nightly room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

9.1
Based on 363 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.77
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.99
M
Marcelo • couple • us
10
2026-03-19 • via Nuitee
J
Jason • extended_group • us
9
2026-03-18 • via Nuitee
L
Lyse • family_with_children • za
7
2026-03-09 • via Nuitee
A
Aldo • couple • us
7
2026-03-09 • via Nuitee
X
Xiomara • family_with_children • us
9
Pros:

The ambiance & location. And the kid's activity room!

Cons:

That the hotel is pet friendly. I didnt know it was pet friendly. I dont know if they keep guest with pets in a designated area of the hotel, or certain rooms. I do like pets but I hate pet friendly hotels. The thought of sleeping in the same beds as pets it disgustes me. A friend died beacuse she got a tick from a pet that was brought from another country.

2026-03-04 • via Nuitee
A
Anna Paola • family_with_children • br
10
Foi tudo excepcional!!! Nos surpreendemos muito positivamente com todos os detalhes. Não conhecíamos o hotel, descobrimo
Pros:

Tudo foi excepcional. Hotel novo, com a decoração maravilhosa, limpeza dos quartos e das demais instalações super cuidadosa, funcionários extremamente prestativos e atenciosos, gastronomia impecável e localização excelente! Estamos encantados com esse hotel e não vemos a hora de voltar! Recomendo para todo mundo de olhos fechados!

Cons:

Não teve um detalhe que não gostamos na acomodação.

2026-02-12 • via Nuitee
M
Motlatsi • solo_traveller • za
9
Pros:

Professional and friendly staff. Great room with all amenities. Fitness center was small but well equipped.

Cons:

NYE party was a nuisance for those not attending but we were happy to accommodate as it was just one day.

2026-01-30 • via Nuitee
M
Micheline • family_with_children • qa
8
2026-01-27 • via Nuitee
M
Mona • family_with_children • cz
3
They should def hire better trained staff.
Cons:

The staff was “bored”. We had to ask repeatedly to have the extra bed done and only got a duvet cover after an altercation with the house keeping.
The valet “played” with the car seat settings and our suitcases were litterally thrown in the trunk.

2026-01-19 • via Nuitee
R
Rachel • couple • us
8
2026-01-18 • via Nuitee
N
Nuno • extended_group • br
9
2026-01-07 • via Nuitee
M
Mark • couple • us
6
Festive but disappointing
Pros:

Clean, well maintained and festive lobby area for New Years Eve.

Cons:

Room was very ordinary, nothing luxurious or special in line with JW standards. Could have been a room in a Hampton Inn, for example.

2026-01-06 • via Nuitee
S
Stefanie Nicole • solo_traveller • at
10
relaxing. welcoming. unforgettable.
Pros:

REALLY REALLY great staff; all team members are super friendly, even the cleaning personnel!!! I am very impressed!! The SPA is worth a visit!!! Absolutely!! The mini market has some vegan options. Shuttle buses to Disney Parks are available and easy to book and go with these. I will absolutely come again if I visit Orlando another time!! Thanks to all the staff and team members!!

Cons:

just some more vegan options in general, but apart from that, really, everything was amazing!! Well, the cleaning staff removed the soap, and regarding saving the planet and using resources consciously, this was not the case. Please make sure to not waste precious material like soap and even water. I remember not having put the towels on the floor, but they did take them anyways. Please forward that to housekeeping, thank you!!

2026-01-05 • via Nuitee
M
mikex2017 • Family • Chicago, Illinois
8
Not for Disney
Pros:

Very nice hotel but don't stay here if the main goal is Disney (and you want to use the shuttle). Yes they do have shuttles but the experience is not great. We went to Magic Kingdom one day and Animal Kingdom the second. The bus makes multiple stops so the first day we were dropped off at Magic Kingdom last as the bus did Animal Kingdom first and Epcot second. Overall took 50 minutes to get to the park from the hotel. Second day, the same bus did Animal Kingdom last and Epcot first. Both days we wasted 50 minutes on the shuttle and would have just taken an Uber had we known that the park order changes. Also note that you may need a reservation for breakfast at the restaurant named Unreserved. This fact should have been communicated at check in, especially if you're going to name your restaurant Unreserved.

2026-01-01 • via Tripadvisor
A
Alex • family_with_children • pe
7
Pros:

Los arreglos de navidad y el buffet

Cons:

El precio
Muy elevado
Te cobran demás y te cobran propina sin autorizar

2025-12-23 • via Nuitee
C
Cotroneo • couple • us
5
Cons:

Te agregan gastos ocultos que encarecen mucho mas el valor como resort fees etc.

2025-12-19 • via Nuitee
J
JULIE • couple • fr
9
super séjour
Pros:

très bel hôtel avec belle situation.

très belle chambre.

Excellent petit déjeuner.

restaurant au top !

Je recommande fortement !

Cons:

la réceptionniste pas trop aimable

2025-12-18 • via Nuitee
G
Giovanni • couple • it
8
2025-12-15 • via Nuitee
S
samanthahinchman • Couples • Lutz, Florida
10
Massage with Susan
Pros:

My husband got a massage and cupping session with Susan and enjoyed every minute. She was very attentive to his areas of concern and made sure to address those thoroughly. He said that it was one of the best massage experiences he has had and would highly recommend Susan if you want to get an amazing relaxing and rejuvenating experience!

2025-12-13 • via Tripadvisor
5
5eaAirLand • Business • United States
10
Pedicure by Marwi with SOUND BOWLS!
Pros:

Taking a break for self care during my stay at the JW Marriott Bonnet Creek by scheduling a pedicure at The Spa by JW. I was welcomed into the salon by Marwi with sound bowls and a mimosa. Five star treatment from start to finish with their pumpkin pedicure. I highly recommend any service with Marwi!

2025-12-07 • via Tripadvisor