JW Marriott Orlando Bonnet Creek Resort & Spa

Tudo foi excepcional. Hotel novo, com a decoração maravilhosa, limpeza dos quartos e das demais instalações super cuidadosa, funcionários extremamente prestativos e atenciosos, gastronomia impecável e localização excelente! Estamos encantados com esse hotel e não vemos a hora de voltar! Recomendo para todo mundo de olhos fechados!

Professional and friendly staff. Great room with all amenities. Fitness center was small but well equipped.

Clean, well maintained and festive lobby area for New Years Eve.

REALLY REALLY great staff; all team members are super friendly, even the cleaning personnel!!! I am very impressed!! The SPA is worth a visit!!! Absolutely!! The mini market has some vegan options. Shuttle buses to Disney Parks are available and easy to book and go with these. I will absolutely come again if I visit Orlando another time!! Thanks to all the staff and team members!!

Very nice hotel but don't stay here if the main goal is Disney (and you want to use the shuttle). Yes they do have shuttles but the experience is not great. We went to Magic Kingdom one day and Animal Kingdom the second. The bus makes multiple stops so the first day we were dropped off at Magic Kingdom last as the bus did Animal Kingdom first and Epcot second. Overall took 50 minutes to get to the park from the hotel. Second day, the same bus did Animal Kingdom last and Epcot first. Both days we wasted 50 minutes on the shuttle and would have just taken an Uber had we known that the park order changes. Also note that you may need a reservation for breakfast at the restaurant named Unreserved. This fact should have been communicated at check in, especially if you're going to name your restaurant Unreserved.

Los arreglos de navidad y el buffet

très bel hôtel avec belle situation.

très belle chambre.

Excellent petit déjeuner.

restaurant au top !

Je recommande fortement !

My husband got a massage and cupping session with Susan and enjoyed every minute. She was very attentive to his areas of concern and made sure to address those thoroughly. He said that it was one of the best massage experiences he has had and would highly recommend Susan if you want to get an amazing relaxing and rejuvenating experience!

Taking a break for self care during my stay at the JW Marriott Bonnet Creek by scheduling a pedicure at The Spa by JW. I was welcomed into the salon by Marwi with sound bowls and a mimosa. Five star treatment from start to finish with their pumpkin pedicure. I highly recommend any service with Marwi!

My husband and I stayed here for a short vacation prior to a conference I had for work.

I'd like to be able to give a higher rating, but we had issues from the start.

When we checked in, we went to our room, and there was a maintenance cart blocking the door. We asked someone from housekeeping how we should proceed, but they just shrugged and walked away.

After much back and forth, we were assigned a room that overlooked a roof, and nothing else. It wasn't what we paid for, but fine.

Fast forward to our dinner. We are here from Chicago, and went to the rooftop sushi restaurant for dinner. Not only is it overpriced, but the fish seemed... sour. For $25/ roll, you expect the fish to be fresh.

Since dinner wasn't a success, we decided to grab a snack in the market. Sadly, the market closes every evening at 7 pm. There are no other options for snacks other than room service, which adds an immediate service charge and mandatory tip.

Overall, the hotel isn't worth what they charge for the services, amenities and food. If you are planning on staying here, make sure you get a deal.

The JW Marriott has become my preferred hotel in Orlando. The property is pristine, the staff consistently attentive and responsive, and the team delivers truly superior customer service that sets this hotel apart. Hats off to the GM for ensuring this property continues to exceed Marriott’s highest standards. This was a 10 out of 10 experience overall.

The only watch-out was the Sunday breakfast buffet, which did not offer à la carte options and required our entire party to purchase the full buffet. Most of us only had omelets, fruit, and yogurt, far less than the buffet price justified. À la carte selections should always be available.

Lastly, Illume is a must when staying at this property or even just visiting Orlando. The sushi chef is exceptional, and we would have visited multiple times if our trip had been longer. Illume has secured its place as a must-return destination for us.

This is a lovely hotel. We had to wait in line at check in for awhile and since we had Marriott status the front desk person upgraded our room to a nicer suite than we had reserved. It was a lovely room with a large bedroom, living room and bath and even an extra half bath. There is a separate bath and a wonderful shower. The bed was very comfortable and the linens very nice. The reasons I rated this hotel a 4 rather than a 5 were that (i) we failed to received housekeeping one day and at 5:10pm they could only provide fresh towels and emptying trash, (ii) when we checked out the bill was not correct and it took awhile to get it corrected and (iv) Finally I was disappointed with the overpriced Thanksgiving Day buffet. The raw bar was good but everything else was fair or not good. Breakfast at Unreserved was good but if you are a large party a 20 percent gratuity is added and servers only provide coffee and some clear dishes. So I would say 20 percent is high for limited service. I would recommend this hotel.

Let me just start by saying this JW is absolutely spectacular! We normally stay at the JW at Grande Lakes but we recently discovered this hotel and I think this is our new favorite property in Orlando. The hotel is modern, beautifully decorated but still feels smaller, very comfortable and quite homey. The service is outstanding and all the amenities are as good as any other high end hotel. One thing this hotel gets right is that it has plenty of comfortable seating all around the hotel, both inside and outside. This is very important in a hotel and something that other hotels often missed the mark on. The restaurants in the hotel are also excellent so you can enjoy a great meal without having to leave the property. It is located in the more exclusive Bonnet Creek area where there are other really nice properties and it is very close to all the parks so really convenient. Overall, this hotel is 5 stars and definitely one we will return to!