Elounda Beach Hotel & Villas, a Member of the Leading Hotels of the World

Hotels
•
Helios Hotels and Resorts Group
Elounda, Agios Nikolaos, Crete Island, 72053 , Agios Nikolaos , GR
30-28410-63000

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Pets allowed

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Bicycle rentals nearby
Fireplace in lobby
Hiking/biking trails nearby
Television in common areas
See all facilities

Review Highlights

Pros:
Great hotel facilities
Amazing views
Great room upgrade for honeymoon
Cons:
Lack of service by staff

Categories

Cleanliness
8.98
Standard quality for this hotel tier.
Service
8.45
Lacklustre staff not offering the service expected at this price point.
Location
9.99
Great hotel facilities and location.
Room Quality
9.94
Great upgrade to our room for our honeymoon which made our experience special.
Amenities
9.47
Standard quality for this hotel tier.
Value for Money
9.43
Standard quality for this hotel tier.
Food and Beverage
9.48
Standard quality for this hotel tier.
Overall Experience
9.45
The upgrade made our honeymoon experience special.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:25

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the private beach, outdoor tennis courts, and health club for ultimate relaxation.

Dining and Entertainment

Savor Mediterranean cuisine at one of the 5 restaurants. Grab snacks at the coffee shops and unwind at the beach bar, poolside bar, or one of the lounges. Daily complimentary reception for socializing.

Modern Comforts and Events

Stay connected with complimentary wired internet. Rooms feature minibars and flat-screen TVs. Host events with 24-hour business center and ample meeting space. Book your stay now to experience luxury in Agios Nikolaos.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Pets

    Pet max weight (per pet) in lb is 11

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in kg is 5

See all policies

Location

Guest Reviews

Cleanliness: 8.98
Service: 8.45
Location: 9.99
Room Quality: 9.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
K
Kristian
6
Pros:

Great hotel facilities and location let down by lacklustre staff not offering the service that a hotel at this price point should offer.

2025-09-26 • via Nuitee
S
Stefan
8
Pros:

Amazing views! They gave us a great upgrade to our room for our honey moon which really made our experience special.

2025-07-16 • via Nuitee
S
SHELLIE
10
Pros:

Excellent service from beginning to end. Excellent, very friendly and accommodating staff, great food, walk to the beach, great pools, wonderful spa on property.

2023-06-29 • via Nuitee
N
Nicola
10
Wonderful stay!
Pros:

This was our first trip to Crete and our first impressions were good - on arrival we were taken by buggy to reception from the car park, bags whisked away. Check in was very smooth with a welcome glass of bubbly. We were shown around the resort and taken to our room. This was a classic bungalow sea view - unfortunately there were a few issues with the room which were resolved over the first couple of days. The room was large, nicely laid out with a small secluded garden area. It is in need of renovation but was very comfortable. We were moved to another room for the last two days which was an island bungalow waterfront room which was fabulous!! Grounds, beach and pool all immaculate. Breakfast was wonderful - every choice there in buffet and great service and views. Beach staff were incredibly helpful and friendly too. Joanna our concierge was always available and resolved our queries quickly and efficiently. Elounda is a short taxi (€8 each way) ride which has nice restaurants too. It’s the staff predominantly then the grounds, location and food that absolutely win the prizes here and we will hopefully be back!!

2022-05-30 • via Nuitee
C
Carmen • family
8
Pros:

Nice Location, friendly staff, well equipped

2021-10-10 • via Nuitee
V
Verified traveler • partner
10
Pros:

Grosse, schöne Grün-Anlage, sehr gepflegt, Tip-topes Bungalow-Zimmer mit grossem Sitzplatz und Privat-Garten, Obwohl schon älter ist das Zimmer gepflegt und laufend renoviert worden (zB. Bad mit Jacuzzi-Badewanne und Hamam-Dusche. Diverse Restaurants (Japanisch, ital., griechisch, mediterran) und Bars am Meer und am Pool. Schöne Beach mit Liegestühlen etc

2019-10-23 • via Nuitee
V
Verified traveler • partner
8
Pros:

The guest profile has changed for the worse in the last 2 years leading to the hotel becoming quite noisy and less relaxed.

2019-10-14 • via Nuitee
V
Verified traveler • family
10
Pros:

we liked the property very much' we wish the water sport wouldn't be so expensive

2019-10-06 • via Nuitee
V
Verified traveler • family
8
Pros:

Site remarquable et propice aux vacances en famille
Une offre de loisirs nautiques de haut niveau
Un rapport qualité / prix a optimiser pour une clientèle française

2019-08-24 • via Nuitee
C
Christophe
10
Trés bel établissemen
Pros:

Trés bel établissement, belle situation sur la côte et parfaitement entretenu et maintenu. Je recommande vivement ce resort pour un séjour en Crète.

2019-07-05 • via Nuitee
V
Verified traveler
8
Pros:

Nice hotel, nice beach, good restaurants

Minus: mattress old and uncomfortable, overpriced for extras (bday cake, etc)

2018-09-06 • via Nuitee
E
EKATERINA
10
Pros:

Thank you, Elounda for our nice vacation. Amazing sea and nature. Hotel is very green. The staff was trying to make our stay more comfortable. We will come back.

2018-09-03 • via Nuitee
D
Diane
10
Pros:

A beautiful resort hotel, a 3-minute walk from the beach, with a friendly, helpful and efficient staff. We were in a bungalow-type room, with private entrance and a deck with comfortable lounge chairs and an umbrella that provided enough shade that we could be outdoors most hours of the day. Our only complaint was that the bathroom didn't have a real shower, just a hand-held, with no place to put the shower head. The jacuzzi tub was fun, but for those of us who prefer showers to baths, it was inconvenient. I would definitely recommend this hotel.

2018-08-27 • via Nuitee
V
Verified traveler
10
Nearly a perfect Oasis .......
Pros:

The location of this hotel is fantastic, about 40 minutes drive from Heraklion Airport and on a very scenic route. It is in the most beautiful setting, in fact we didn't leave the complex for 7 days as it was so tranquil.

The staff particularly at breakfast are so attentive and friendly, they understand customer service perfectly. The food is exceptional and we tried each of the restaurants before sticking with our two favourite's which were the find dining at Dionyissus and the Greek Taverna.

I would mention several downsides:-
Whilst the bungalow was cleaned every day and fresh towels are always available, the sheets didn't get changed once in 7 days and the room cleaning wasn't very thorough. The floors were dirty and the picture window overlooking the sea from the bathroom which is a big selling feature was smeared and marked.

Whilst you are offered exactly the same beverages menu in each of the restaurants, the measurements and servings were not at all consistent and are considerably over-priced, which is a real shame.

The website is also not up to date and where it mentions an on-site buffet in the evening, its only available in the next door hotel, the Elounda Palace. The site also mentions an amphitheatre for films and performances which also doesn't seem to be available.

None of the above spolit our visit and we will definitely visit this hotel again, but maybe only stay B & B and get a hire car to ensure more variety and fairer prices in the evening.


2018-07-16 • via Nuitee
S
Stéphane
10
Pros:

Excellent service, staff always smiling and ready to help, wonderful sea front view, intimate bungalow with very close nearly private access to turquoise sea, excellent food, pool with sea water, wonderful Chenot spa, feeling in a little village (despite quite important capacity, always feeling privacy and quietness) with its church and little square, beautiful trees and flowers, views on a line of mountains. Wonderful hotel!
Stéphane & Alexandre

2018-05-28 • via Nuitee
V
Verified traveler
10
Pros:

Very nice hotel in good location with great staff. Beds were uncomfortable and food prices in the restaurants far too high otherwise all good.

2018-05-08 • via Nuitee
V
Verified traveler
10
All the amenities of a fine resort.
Pros:

My wife an I loved our stay. This resort is offered high end accommodations at a reasonable price, granted, nearing the end of the season (October). The staff were "excellent" from checkin to checkout, they give a very personalized experience. It was nearing the end of the season and we were upgraded to a very nice room, with more space and a view to die for. We loved our experience.

2017-10-24 • via Nuitee
H
holly
8
Pros:

Beautiful location. Comfortable and clean rooms. A variety of food options (some better than others). It’s a little pricey for what it is, but was a highlight of our trip

2017-10-08 • via Nuitee
D
Dee
10
Very enjoyable holiday.
Pros:

Excellant hotel. Very pleased we chose it. Glad we hired a car which is a good option for both going to other parts of the island and going out in the area.
Glad we were in Elounda has a number of excellent restaurants. Food in the hotel was also excellent . We ate in the Italian restaurant but found a two course meal too expensive to sustain every evening.

2017-10-08 • via Nuitee
V
Verified traveler
4
Not what we expected
Pros:

This is ultimately a resort. We went to Crete looking to get to know the island, eat locally, see sites etc. This resort is located a decent distance from the neighbouring towns. The idea is to stay on site for activities and to eat. We wanted to see more of the island rather than sit poolside. They also have restaurants of different cuisines on site, while we were looking to eat local Greek food. We did eat at the pool bar one day and the food was aweful and expensive. The breakfast was tasty but very Americanized. A good place to go to relax and stay on a resort, not the place to get to know and see Greece.

2017-10-05 • via Nuitee