Elounda Beach Hotel & Villas, a Member of the Leading Hotels of the World

Great hotel facilities and location let down by lacklustre staff not offering the service that a hotel at this price point should offer.

Amazing views! They gave us a great upgrade to our room for our honey moon which really made our experience special.

Excellent service from beginning to end. Excellent, very friendly and accommodating staff, great food, walk to the beach, great pools, wonderful spa on property.

This was our first trip to Crete and our first impressions were good - on arrival we were taken by buggy to reception from the car park, bags whisked away. Check in was very smooth with a welcome glass of bubbly. We were shown around the resort and taken to our room. This was a classic bungalow sea view - unfortunately there were a few issues with the room which were resolved over the first couple of days. The room was large, nicely laid out with a small secluded garden area. It is in need of renovation but was very comfortable. We were moved to another room for the last two days which was an island bungalow waterfront room which was fabulous!! Grounds, beach and pool all immaculate. Breakfast was wonderful - every choice there in buffet and great service and views. Beach staff were incredibly helpful and friendly too. Joanna our concierge was always available and resolved our queries quickly and efficiently. Elounda is a short taxi (€8 each way) ride which has nice restaurants too. It’s the staff predominantly then the grounds, location and food that absolutely win the prizes here and we will hopefully be back!!

Nice Location, friendly staff, well equipped

Grosse, schöne Grün-Anlage, sehr gepflegt, Tip-topes Bungalow-Zimmer mit grossem Sitzplatz und Privat-Garten, Obwohl schon älter ist das Zimmer gepflegt und laufend renoviert worden (zB. Bad mit Jacuzzi-Badewanne und Hamam-Dusche. Diverse Restaurants (Japanisch, ital., griechisch, mediterran) und Bars am Meer und am Pool. Schöne Beach mit Liegestühlen etc

The guest profile has changed for the worse in the last 2 years leading to the hotel becoming quite noisy and less relaxed.

we liked the property very much' we wish the water sport wouldn't be so expensive

Site remarquable et propice aux vacances en famille
Une offre de loisirs nautiques de haut niveau
Un rapport qualité / prix a optimiser pour une clientèle française

Trés bel établissement, belle situation sur la côte et parfaitement entretenu et maintenu. Je recommande vivement ce resort pour un séjour en Crète.

Nice hotel, nice beach, good restaurants

Minus: mattress old and uncomfortable, overpriced for extras (bday cake, etc)

Thank you, Elounda for our nice vacation. Amazing sea and nature. Hotel is very green. The staff was trying to make our stay more comfortable. We will come back.

A beautiful resort hotel, a 3-minute walk from the beach, with a friendly, helpful and efficient staff. We were in a bungalow-type room, with private entrance and a deck with comfortable lounge chairs and an umbrella that provided enough shade that we could be outdoors most hours of the day. Our only complaint was that the bathroom didn't have a real shower, just a hand-held, with no place to put the shower head. The jacuzzi tub was fun, but for those of us who prefer showers to baths, it was inconvenient. I would definitely recommend this hotel.

The location of this hotel is fantastic, about 40 minutes drive from Heraklion Airport and on a very scenic route. It is in the most beautiful setting, in fact we didn't leave the complex for 7 days as it was so tranquil.

The staff particularly at breakfast are so attentive and friendly, they understand customer service perfectly. The food is exceptional and we tried each of the restaurants before sticking with our two favourite's which were the find dining at Dionyissus and the Greek Taverna.

I would mention several downsides:-
Whilst the bungalow was cleaned every day and fresh towels are always available, the sheets didn't get changed once in 7 days and the room cleaning wasn't very thorough. The floors were dirty and the picture window overlooking the sea from the bathroom which is a big selling feature was smeared and marked.

Whilst you are offered exactly the same beverages menu in each of the restaurants, the measurements and servings were not at all consistent and are considerably over-priced, which is a real shame.

The website is also not up to date and where it mentions an on-site buffet in the evening, its only available in the next door hotel, the Elounda Palace. The site also mentions an amphitheatre for films and performances which also doesn't seem to be available.

None of the above spolit our visit and we will definitely visit this hotel again, but maybe only stay B & B and get a hire car to ensure more variety and fairer prices in the evening.

Excellent service, staff always smiling and ready to help, wonderful sea front view, intimate bungalow with very close nearly private access to turquoise sea, excellent food, pool with sea water, wonderful Chenot spa, feeling in a little village (despite quite important capacity, always feeling privacy and quietness) with its church and little square, beautiful trees and flowers, views on a line of mountains. Wonderful hotel!
Stéphane & Alexandre

Very nice hotel in good location with great staff. Beds were uncomfortable and food prices in the restaurants far too high otherwise all good.

My wife an I loved our stay. This resort is offered high end accommodations at a reasonable price, granted, nearing the end of the season (October). The staff were "excellent" from checkin to checkout, they give a very personalized experience. It was nearing the end of the season and we were upgraded to a very nice room, with more space and a view to die for. We loved our experience.

Beautiful location. Comfortable and clean rooms. A variety of food options (some better than others). It’s a little pricey for what it is, but was a highlight of our trip

Excellant hotel. Very pleased we chose it. Glad we hired a car which is a good option for both going to other parts of the island and going out in the area.
Glad we were in Elounda has a number of excellent restaurants. Food in the hotel was also excellent . We ate in the Italian restaurant but found a two course meal too expensive to sustain every evening.

This is ultimately a resort. We went to Crete looking to get to know the island, eat locally, see sites etc. This resort is located a decent distance from the neighbouring towns. The idea is to stay on site for activities and to eat. We wanted to see more of the island rather than sit poolside. They also have restaurants of different cuisines on site, while we were looking to eat local Greek food. We did eat at the pool bar one day and the food was aweful and expensive. The breakfast was tasty but very Americanized. A good place to go to relax and stay on a resort, not the place to get to know and see Greece.