Hôtel Reisen in The Unbound Collection by Hyatt

Hotels
Unbound Collection by Hyatt
8.7 (2414 reviews)
Skeppsbron 12 , Stockholm , se

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Check-in issues
Cleanliness concerns
Room size discrepancies

Categories

Cleanliness
7.91
Some guests mentioned issues like cigarette smell in rooms and small bathrooms.
Service
9.38
Overall quality noted as friendly and accommodating staff.
Location
9.42
Multiple reviews praised the fantastic location in town.
Room Quality
8.37
Rooms generally described as comfortable but some had issues regarding size or view.
Amenities
8.4
Spa and sauna facilities noted positively, but some felt amenities were limited.
Value for Money
8.86
Generally considered fair, although some guests expected more based on price.
Food and Beverage
8.41
Breakfast praised highly; however, some noted limited restaurant options.
Overall Experience
8.88
Guests appreciated their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 14:26

Property Description

Luxurious Accommodations
Indulge in rooms with stunning views, private saunas, and balconies.

Convenient Location
Explore the city with ease, just minutes away from public transportation options.

Scenic Waterfront Views
Relax and unwind with picturesque sights of the tranquil Baltic Sea.

To book your stay at Hôtel Reisen in The Unbound Collection by Hyatt Waterfront, visit our website now.

Important information:

Entrance to our SPA is free of charge for all guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs SEK 1200 per day.

Location

Guest Reviews

8.7
Based on 2414 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
T
Thomas couple at
10
2026-07-11 via Nuitee
P
Penny couple za
9
2026-07-10 via Nuitee
H
Hans solo_traveller ch
9
2026-07-08 via Nuitee
C
Caldwell solo_traveller gb
9
Great waterside and old town located modern hotel.
Pros:

Fantastic waterside location, beside old town. Fantastic breakfast. Room very clean. Nice sauna and plunge pool. Staff friendly and helpful.

Cons:

All good, but bathroom incredibly small. Disappointed that kingsize bed was two singles poorly held together.

2026-07-07 via Nuitee
M
Mark couple ie
9
Great location, comfortable room and excellent food.
Pros:

Room was very comfortable. Restaurant is very good (dinner and breakfast) with excellent staff in the bar and restaurant. Location is perfect.

Cons:

Check-in was delayed due to late departure of previous guest. This is ok, but we were waiting in reception and were not told when the room was ready after an hour wait. The room had a portable cooling fan, but it needs proper air-conditioning for the price.

2026-07-07 via Nuitee
H
Hammarström solo_traveller se
10
2026-07-07 via Nuitee
G
Graham couple ie
8
Pros:

Almost everything.

Cons:

These are only small details.

We weren’t given the sea view room we had booked initially. We were then moved to a slightly better one, but on the top floor where you hear the lift mechanism going all day long.

The third room was perfect for the rest of the stay.

Bar closing at 2230 is not great considering it’s in the lobby with staff around.

A complimentary bottle of water in the room wouldn’t kill. At these rates, we would expect that.

Breakfast good. Could do with freshly squeezed orange juice.

2026-07-07 via Nuitee
D
donna couple us
10
2026-07-06 via Nuitee
D
donna couple us
10
2026-07-06 via Nuitee
J
JEAN-MARC couple fr
8
2026-07-05 via Nuitee
F
FloCKC solo_traveller re
10
Emplacement idéal au bord de l'eau et au cœur du vieux quartier de Gamla Stan
Pros:

L'emplacement est idéal au bord de l'eau et au cœur du vieux quartier de Gamla Stan. La chambre est très confortable, et la vue sur Skeppsholmen est magnifique ! Le petit déjeuner était excellent et très varié.

Cons:

Rien

2026-07-05 via Nuitee
S
Susan couple gb
8
Overall good place to stay.
Pros:

Good location with room overlooking the sea

Cons:

Room was very small and bathroom barely big enough to move. The bathroom had a good shower but lack of space outside of it to dry.

2026-07-05 via Nuitee
P
Paulina couple se
10
Väldigt trevligt hotell!
Pros:

Trevlig personal, fint hotell, mysig bar & fina hotellrum. Vi har dessutom vacker utsikt. Erat spa var också väldigt fint!!

2026-07-02 via Nuitee
R
Raquel couple br
9
2026-07-01 via Nuitee
K
KB58170 solo_traveller gb
7
2026-06-30 via Nuitee
M
Martin couple ch
7
Pros:

Essen und Personal

Cons:

Zimmer

2026-06-30 via Nuitee
G
guillermo solo_traveller ar
9
2026-06-30 via Nuitee
L
leslie couple us
9
Comfortable, convenient and walkable to the old town and many restaurants.
Pros:

Very attractive hotel in great location. Nice restaurant and bar open well into the evening. Staff arranged great boat tour for us.

Cons:

Very tiny bathroom, but still very up to date.

2026-06-29 via Nuitee
A
Ara couple es
7
Good location. Poor hotel.
Pros:

Location and breakfast.

Cons:

Very old. No air conditioning. The hotel smells like old clothes. The mattresses are very soft and bumpy.

2026-06-28 via Nuitee
C
Christopher couple gb
8
2026-06-28 via Nuitee