Hôtel Reisen in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.7 (2498 reviews)
Skeppsbron 12 , Stockholm , se
+46 8 128 812 34

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Check-in issues
Cleanliness concerns
Room size discrepancies

Categories

Cleanliness
7.91
Some guests mentioned issues like cigarette smell in rooms and small bathrooms.
Service
9.38
Overall quality noted as friendly and accommodating staff.
Location
9.42
Multiple reviews praised the fantastic location in town.
Room Quality
8.37
Rooms generally described as comfortable but some had issues regarding size or view.
Amenities
8.4
Spa and sauna facilities noted positively, but some felt amenities were limited.
Value for Money
8.86
Generally considered fair, although some guests expected more based on price.
Food and Beverage
8.41
Breakfast praised highly; however, some noted limited restaurant options.
Overall Experience
8.88
Guests appreciated their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 14:26

Property Description

Luxurious Accommodations
Indulge in rooms with stunning views, private saunas, and balconies.

Convenient Location
Explore the city with ease, just minutes away from public transportation options.

Scenic Waterfront Views
Relax and unwind with picturesque sights of the tranquil Baltic Sea.

To book your stay at Hôtel Reisen in The Unbound Collection by Hyatt Waterfront, visit our website now.

Important information:

Entrance to our SPA is free of charge for all guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Property Video

Guest Reviews

8.7
Based on 2498 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
K
Kathryn • couple • us
10
Beyond wonderful!
Pros:

Outstanding in every way! Perfect location, staff and facilities. Our room overlooked the harbor! Exceptional!

2026-08-29 • via Nuitee
R
romain • couple • fr
9
très bien
Pros:

Super emplacement, tout était parfait

2026-08-28 • via Nuitee
H
Husamettin • extended_group • tr
8
Pros:

Kahvaltısı ve servisi çok iyi

Cons:

Check-in çok geç

2026-08-28 • via Nuitee
S
Sharon • couple • us
10
2026-08-28 • via Nuitee
B
Brian Colin • couple • no
10
Pros:

This hotel was ideal; the location, in the heart of the old town, puts you within walking distance of many major attractions. The rooms were comfortable, clean, and modern. The staff were helpful and friendly. The breakfast was outstanding. Highly recommended!

2026-08-27 • via Nuitee
O
Onat • couple • tr
10
2026-08-26 • via Nuitee
B
Beatrice • family_with_children • be
8
Pros:

de bedden

Cons:

prijs van het ontbijt

2026-08-25 • via Nuitee
L
Leah • family_with_children • us
9
Lovely stay in Gamla Stan
Pros:

Excellent location for exploring Gamla Stan and surrounding parts of town. Clean and comfortable. Friendly helpful staff. Well appointed.

Cons:

We had 2 waterfront king rooms and one of the rooms had a very very tiny bathroom.

2026-08-25 • via Nuitee
M
Marc • couple • us
10
Pros:

Great location
Food was terrific
Bed was very comfortable
Staff was so helpful

Cons:

Elevators were European small

2026-08-25 • via Nuitee
H
Heidi • family_with_children • us
9
Lovely place. Good location and Service. Extra Comfortable Beds. Good pillows.
Pros:

Very convenient location. Easy to reach tourist destinations but not in the thick of it. The views of the water were lovely. Access to bakeries pretty cool too.

Cons:

Saturday night party noises from the water. Nothing the hotel can do about people enjoying the summer.

2026-08-24 • via Nuitee
G
Göran • couple • se
9
2026-08-24 • via Nuitee
K
Khaled • extended_group • sa
7
2026-08-24 • via Nuitee
S
Sada • solo_traveller • hk
9
Lovely
Pros:

Location and cleanliness

Cons:

Way too crowded and un-chilled lobby

2026-08-24 • via Nuitee
K
Kathy • solo_traveller • au
10
Pros:

Everything

2026-08-24 • via Nuitee
E
Eleonore • couple • fr
8
2026-08-24 • via Nuitee
N
Naomi • family_with_children • gb
9
Fantastic stay, will be staying here again.
Pros:

Incredible breakfasts with plenty of choice. Great location, close to everything. Good size room and bathroom and everything very clean and well maintained.

Cons:

Nothing comes to mind.

2026-08-24 • via Nuitee
L
Li-Ling • couple • au
10
Perfect stay in Stockholm
Pros:

Excellent location. Everything in the hotel is great. The staff is very friendly.

Cons:

Nothing

2026-08-23 • via Nuitee
A
Alain • family_with_children • fr
9
2026-08-23 • via Nuitee
F
Felipe • couple • co
9
Great location and value
Pros:

Location, restaurant in house and staff

Cons:

Room felt smaller, bar was unattended/empty

2026-08-23 • via Nuitee
F
Florian • extended_group • at
8
Tolle Lage im Zentrum von Stockholm
Pros:

Die Lage des Hotels ist toll und unser Zimmer war sehr schön. Das Frühstück hervorragend und auch das Personal sehr nett und freundlich.

2026-08-23 • via Nuitee