Comfort Suites Goodlettsville Rivergate

Hotels
•
Comfort Suites
6.4 (414 reviews)
621 Rivergate Parkway , Goodlettsville , us
+1 615-448-2100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Good value for money
Cons:
Unclean rooms
Unpleasant odors
Poor food quality

Categories

Cleanliness
4.86
Many reviews reported dirty rooms and poor maintenance.
Service
7.33
Some staff were described positively, but there were also negative interactions.
Location
7.37
Location is mentioned positively, but no strong opinions expressed.
Room Quality
5.32
Rooms had varying quality with complaints about cleanliness and odors.
Amenities
6.35
Basic amenities were mentioned, with both positives and negatives in reviews.
Value for Money
8.31
Good price was mentioned in relation to expectations.
Food and Beverage
5.36
Mixed reviews on food quality; breakfast was notably criticized.
Overall Experience
6.33
Overall experience was mixed with both high praise and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:41

Property Description

Comfort Suites At Rivergate Mall is the ideal choice for your stay in Goodlettsville. Convenient Location for exploring nearby attractions like The Hermitage and Nissan Stadium. Relaxing Amenities include an indoor pool and fitness centre. Modern Comforts await in well-appointed guest rooms with free WiFi. Ready to experience comfort and convenience? Book now at Comfort Suites At Rivergate Mall.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

6.4
Based on 414 reviews
Cleanliness: 4.86
Service: 7.33
Location: 7.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 8.31
Food and Beverage: 5.36
Overall Experience: 6.33
S
Shakyta • couple • us
10
2026-09-04 • via Nuitee
J
Jeri • solo_traveller • us
3
2026-08-31 • via Nuitee
C
Cynthia • couple • us
10
2026-08-28 • via Nuitee
J
Jaleesa • solo_traveller • us
10
2026-08-23 • via Nuitee
K
Ken • solo_traveller • us
8
Pros:

Breakfast was pretty good

2026-08-20 • via Nuitee
S
Spears • couple • us
8
2026-08-09 • via Nuitee
A
Adriene • family_with_children • us
1
Not the worse but definitely wasn’t what I paid for
Pros:

The convenience of the location

Cons:

I paid extra for a double bed suite only to get a double bed, WiFi wasn’t working and I NEVER got deposit back

2026-08-07 • via Nuitee
J
June • extended_group • us
10
execellent
2026-08-04 • via Nuitee
M
MCcULLOUGH • solo_traveller • us
1
Pros:

Nothing. To far away from the city

Cons:

Everything. It was hot in my room. The bathroom smelled a little. Holds excessive heat in the bathroom. I saw a roach come out the sink while brushing my teeth. The staff walked around my car while I was sitting in the car for a smoke.

2026-07-21 • via Nuitee
C
Casey • family_with_children • us
6
2026-07-08 • via Nuitee
R
Robert • couple • us
5
Cons:

Room 127 the cooling system was not getting the room cool

2026-07-05 • via Nuitee
C
Crystal
2
Pros:

Keep looking elsewhere- this place is disappointing to say the very least.

2025-10-13 • via Nuitee
V
Virginia • partner
2
Pros:

We were place in to different rooms bothe were disgusting. The one room smelled like vomit
And the other had black spots all over the sheets.. hopefully i can get a refund.. i had to find a different hotel

2025-10-12 • via Nuitee
R
Ryan • partner
4
Pros:

Our room was humid and wet the whole stay and it did not improve even with the air running. The hotel was run down and not clean. Our floor smelled of cigarettes and weed even though the hotel claims to be smoke free. During our stay, a car in the parking lot had its windows smashed and was broken into.

2025-10-12 • via Nuitee
M
Maceo • solo_traveller • us
10
2025-10-10 • via Nuitee
M
Maceo • solo_traveller • us
10
2025-10-10 • via Nuitee
N
Neville
8
Nice, comfortable and affordable
Pros:

Great convenient location, plenty of parking, close to restaurants and shopping, and easy highway access. 20 minutes from BNA and 20 minutes from Downtown Nashville.

2025-10-08 • via Nuitee
S
Sadie • extended_group • us
5
Pros:

The workers were nice, and the night shift lady was understanding when we need to change our room.

Cons:

Our first room was DISGUSTING. The floor was weirdly wet!!??? mold on walls in the bathroom and the shower was dirty. And don’t get me started on the SMELLLL in the room.

2025-10-06 • via Nuitee
J
James
10
Pros:

Nice big bed slept comfortably!

2025-10-04 • via Nuitee
L
Lowell
6
Over charged for over all condition. $75-$80 range
Pros:

Staff on duty was not overly welcoming. More matter of fact. Did not appreciated items being initialed before reading same, just given to sign. Hope the incidental “hold” be released prior to a 3 day hold. Desk person was not greeting customers with appreciation. For their stay. Floors could be cleaner in common areas.

2025-10-03 • via Nuitee