Embassy Suites by Hilton Orlando Downtown

Hotels
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Embassy Suites Hotels
8.6 (1004 reviews)
191 East Pine Street , Orlando , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Booking problems

Categories

Cleanliness
7.6
Cleaning issues mentioned; sticky floors and dirty carpets detracted from the experience.
Service
9.1
Staff were consistently praised for their helpfulness and friendliness.
Location
9.1
Conveniently located near attractions and restaurants, highly appreciated by guests.
Room Quality
8.6
Rooms were spacious and comfortable, though some were dated.
Amenities
8.6
Good amenities mentioned, like a nice breakfast and convenient laundry services.
Value for Money
8.6
Valuable offerings for the price, despite some booking issues.
Food and Beverage
8.6
Breakfast was well received, though some missed happy hour.
Overall Experience
8.6
General sentiment is positive, with significant mention of quality service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:14

Property Description

Luxurious Downtown Orlando Hotel

Convenient Location: Nestled in Orlando's city centre, Embassy Suites by Hilton Orlando Downtown is just a short drive from popular attractions like Universal Orlando Resort and Walt Disney World Resort.

Suite Perks: Enjoy the convenience of in-room refrigerators and microwaves in every suite, ensuring a comfortable stay for all guests.

Complimentary Delights: Indulge in a scrumptious cooked-to-order breakfast on the house, along with free nightly manager's reception. Stay active at the modern fitness centre during your stay.

Experience the best of Orlando at Embassy Suites by Hilton Downtown - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1004 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
M
Maude • solo_traveller • fr
10
Pros:

Superbe hôtel, grande suite avec espace salon . Propre et confortable. Calme, literie confortable. Parking juste en face de l'hôtel.
Petit déjeuner tres bon .

Cons:

Rien !

2026-04-25 • via Nuitee
G
Geraldine • couple • us
10
Absolutely EXCELLENT and OUTSTANDING!
Pros:

Staff, happy hour, suite, buffet breakfast, location, and cleanliness of entire hotel!!!!

Cons:

Can not really name anything I did not like, except I wish we booked more than 1 night!

2026-04-24 • via Nuitee
Q
Q9406SDlaurac • Couples
8
Downtown hotel
Pros:

Be aware this is a downtown Orlando hotel and in at least 30 minutes from any theme park. Bar staff and hotel dining were excellent. Room showed significant wear. Toilet rating around bottom and paint peeling everywhere. Housekeeping staff left something to be desired. Happy hour and included breakfast were great

2026-04-23 • via Tripadvisor
D
djchrisash • Family
10
Awesome
Pros:

Great experience, amazing staff.

2026-04-23 • via Tripadvisor
S
Sam • couple • us
7
2026-04-22 • via Nuitee
E
Explorer61848067442 • Family
8
Good
Pros:

The front staff was great . The breakfeast was fantastic really good
The house keeping 1st day was good The 2nd day they didn't leave towels and didn't refill the coffe.
I was not happy about that at all but other then that was a really nice place to stay.

2026-04-21 • via Tripadvisor
R
Rothacker • solo_traveller • us
6
2026-04-21 • via Nuitee
D
D4177OWjamesh • Family • Denville, Morris County, New Jersey
10
Beautiful hotel, great location!
Pros:

Perfect location, walking distance to great restaurants, shoppes and more. The Embassy Suites staff was very helpful with pre check in Q&A and friendly upon arrival. Happy hour with lite snacks/cocktails included w a large buffet breakfast too! The rooms are very clean and spacious! Housekeeping took no time at all to assist us w extra blankets etc. we’ve already booked our next stay at this hotel.

2026-04-20 • via Tripadvisor
W
Weaver • solo_traveller • us
10
Pros:

Comfortable feel to the rooms and upon entry.

Cons:

Loud cars passing by are easily heard during the night.

2026-04-20 • via Nuitee
A
Alejandro • solo_traveller • us
10
2026-04-20 • via Nuitee
F
Floridagirl99 • Couples
6
Nowhere near as nice as it used to be, more like a motel 6 but at Hilton prices.
Pros:

I usually love Embassy, and the staff is always very nice. I must say, though, the grout in the shower/tub and all around the steel grab bars was very moldy, the lavatory spigot handle loose and faucet leaked, the floors were sticky, the ceiling in front of the AC vents had dirt streaks. The teeny tiny little bitty frig/mini-micro stand was the worst part. No counter space, no coffee filters, no dishes or flatware, no soap, no paper towels, nothing. It was too tiny to even set anything down. This was a big apartment size suite with a large bathroom (which also had no counterspace for our things), but this extremely tiny little stand for food or drinks was really ridiculous. I guess you are trying to force people downstairs to pay instead. Anyway, the poor housekeeping and horrible design will stop me from ever coming to an Embassy again, it was very annoying. Too bad, it used to be my favorite. Even the food has been degraded, super greasy bacon, cheap tasteless pastries, etc.

2026-04-17 • via Tripadvisor
F
Filipa • solo_traveller • pt
8
2026-04-17 • via Nuitee
E
Elflaco1983 • family_with_children • it
8
Discretto soggiorno in downtown
Pros:

Discreta struttura se si vuole visitare orlando downtown o come nel nostro caso, soggiornare per vedere una partita di NBA e il centro, compreso Eola Lake. La ragazza che ci ha accolto è stata super gentile e nonostante fossimo arrivati prima dell'orario del check in ci ha data la stanza, avendo noi 2 bambini ed essendo una giornata piovosa. La posizione è centralissima, dietro Eola Lake ed è stata perfetta per recarsi a piedi al Kia Center per assistere ad una partita degli Orlando Magic. Con Uber abbiamo raggiunto in pochissimo tempo l'Orlando Science Center ed anche il super centro commerciale. La stanza aveva tutto il necessario con una pulizia, diciamo normale: diciamo un pochino sotto lo standard Hilton, ma comunque accettabile. Ad esempio c'era un palla di capelli nella moquete, che in alcuni punti risultava macchiata o logora e non dava l'aspetto di una cosa molto pulita. La colazione normale, ed essendo compresa va benissimo.

Cons:

Una maggiore cura sulla pulizia della camera, se proprio si deve indicare qualcosa.

2026-04-16 • via Nuitee
E
Evan • couple • us
10
Cons:

Location is less than ideal. Prices are totally outrageous aswell. There’s no way I’d ever stay here again for $190 unless it was an absolute emergency like last time

2026-04-15 • via Nuitee
P
peter • family_with_children • se
6
Bra trevligt läge
Pros:

Personalen läget, utsikten

Cons:

Fin svit men lite snål frukostpersonal,
I stället för att portionera ut bacon och ägg
borde man låta personalen göra våfflor med fler våffelgjärn! Som det är nu får man göra våfflan själv, tar tid samt ett järn, lång kö då vissa står o gör våfflor till hela familjen typ 10våfflor

2026-04-14 • via Nuitee
J
James • couple • us
10
Great location and friendly staff
Pros:

Location

Cons:

Nothing

2026-04-13 • via Nuitee
S
Stephanie • family_with_children • us
8
Pros:

breakfast was great!

Cons:

No parking

2026-04-12 • via Nuitee
7
728puram • Business
10
Wonderful Time
Pros:

Awesome - Great staff very knowledgeable and attentive

2026-04-11 • via Tripadvisor
J
Julie und Pierre • family_with_children • de
10
2026-04-10 • via Nuitee
K
Kelly • couple • us
10
I will definitely stay at the Embassy Suites by Hilton Orlando again! It had everything I look for in a hotel… great loc
Pros:

Location was awesome! The continental breakfast was very good. The layout of the suites was so nice!

Cons:

I liked everything!

2026-04-07 • via Nuitee