Holiday Inn Express Hotel & Suites Burlington by IHG

Hotels
•
Holiday Inn Express
8.3 (91 reviews)
1605 North Roosevelt Avenue , Burlington , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms / very clean property
Large, comfortable rooms
Friendly, courteous staff
In-room fridge and strong shower
Good location; convenient to local points
Cons:
Food and breakfast quality poor; items unlabeled
Pool closure incident with no compensation offered
Room not ready at check-in for at least one guest
Overpriced compared with perceived value
Breakfast items/equipment not kept filled (pancake maker, stock)

Categories

Cleanliness
9.9
Multiple reviews explicitly praise cleanliness: 'habitacion... limpísima', 'rooms were clean', 'The property was very clean' — consistently strong cleanliness reported.
Service
9.2
Service is mixed but leans positive: several guests call staff 'muy amable' and a clerk 'outgoing and courteous', though there are complaints about lack of accommodation after the pool incident and a room not ready at check-in.
Location
9.6
Location is mentioned positively ('Location' listed as a pro) and noted as convenient (near casino); reviewers highlight location as a benefit.
Room Quality
9.9
Rooms receive strong praise: described as 'enorme', very clean, good bathroom, strong shower pressure, and appreciated in-room refrigerator — high room quality overall.
Amenities
6.8
Mixed amenities: positives include in-room fridge and good showers; negatives include pool closure (health incident) with no offered compensation and breakfast equipment/stock issues (pancake maker not working, items not refilled).
Value for Money
6.3
Several guests note the hotel is 'very overpriced' for the overall value, especially given alternatives further from the casino — value is a clear concern.
Food and Beverage
5
Food and breakfast receive repeated criticism: 'Food quality poor', unlabeled items, bruised/poor fruit, pancake mix missing and breakfast not kept filled — food service is the weakest area.
Overall Experience
9.7
Overall sentiment is generally positive with surprise at quality, very clean rooms and friendly staff, though stays were sometimes marred by breakfast and pool-related issues; most guests still report an enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
The Holiday Inn Express Hotel & Suites Burlington, situated off Highway 34, offers easy access to popular attractions like Burlington Regional RecPlex and Spirit Hollow Golf Course.

Comfortable Amenities
Guests can enjoy complimentary perks such as a free morning newspaper, breakfast, and wireless internet. The indoor pool, whirlpool, and fitness center provide relaxation and recreational options for all visitors.

Nearby Attractions
With proximity to Starr's Cave and Reservation, as well as Burlington Memorial Auditorium, there is no shortage of entertainment options for guests to explore during their stay.

Book your stay at the Holiday Inn Express Hotel & Suites Burlington now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRL

Location

Guest Reviews

8.3
Based on 91 reviews
Cleanliness: 9.9
Service: 9.2
Location: 9.6
Room Quality: 9.9
Amenities: 6.8
Value for Money: 6.3
Food and Beverage: 5
Overall Experience: 9.7
M
Mark • couple • us
8
2026-10-29 • via Nuitee
M
Martha • family_with_children • us
8
Pros:

Food quality poor.

2026-07-19 • via Nuitee
N
Noelia • couple • es
10
Un gran descubrimiento
Pros:

La habitación es enorme, limpísima y el baño también. El desayuno está muy bien con mucha variedad y el personal es muy amable. Realmente nos sorprendió muchísimo.

Cons:

nada

2026-07-02 • via Nuitee
M
Mobley • solo_traveller • us
10
2026-06-30 • via Nuitee
I
Irwin • solo_traveller • us
5
Very overpriced for the overall value
Pros:

Rooms were clean

Cons:

Room was not ready by check in time

2026-06-22 • via Nuitee
L
Larry • couple • us
7
Great room with a fridge, but be careful with the breakfast if you have dietary restrictions.
Pros:

We liked the shower, which had twice as much pressure as a previous hotel at which we had stayed during our trip. We truly appreciated the refrigerator in our room. The hotel clerk (I don't remember his name) was very outgoing and courteous.

Cons:

We chose to not eat any of the breakfast items. First, my wife and I have dietary restrictions (no pork or seafood, plus she has celiac disease), but the food that had been set out was not labeled and we aren't about to guess at what we're eating (neither of us likes cereal). An employee came in and brought either food or juice (can't remember for sure what she brought), but she was apparently too busy and hurried to look at anyone--otherwise, I would have asked her some questions. I then noticed there was one apple in a fruit basket, but when I picked it up, I observed what appeared to be a bruised spot where I'm guessing a worm had been, so I could only wonder how much attention/care is given to what is set out. I would say the breakfast options were the worst part of our otherwise enjoyable stay. We only stopped in Burlington so we could visit our niece and her husband; they later told us the hotels in this area are so pricey because it's near a casino. We don't gamble, so if we had known of a less expensive hotel away from the casino, we would have booked our room there instead.

2026-06-12 • via Nuitee
J
Jacob • couple • us
1
2026-05-28 • via Nuitee
C
Charnele • family_with_children • us
4
I’m very disappointed. The main reason I brought my kids here was to use the pool, especially since most pools aren’t op
Pros:

The property was very clean

Cons:

I’m very disappointed. The main reason I brought my kids here was to use the pool, especially since most pools aren’t open right now. After someone got sick in the pool, we were basically left sitting in the room watching TV. I understand situations happen, but offering no refund, no discount, and simply telling us to go home doesn’t feel fair. I paid for an experience that my family wasn’t able to enjoy, and I’d appreciate some type of accommodation or resolution.

2026-05-25 • via Nuitee
N
Natasha • solo_traveller • us
8
2026-05-12 • via Nuitee
B
Beth • solo_traveller • us
7
2026-05-11 • via Nuitee
T
Tonya • family_with_children • us
6
Would have been much better had management had breakfast inventory filled and kept what breakfast items then did have re
Pros:

Location

Cons:

The pancake make wasn’t working due to not having pancake mix. The breakfast wasn’t staying filled as it should have been with the amount of people staying.

2026-05-11 • via Nuitee
D
Dawley • family_with_children • us
8
2026-03-27 • via Nuitee
B
Brendan • couple • us
10
2026-03-04 • via Nuitee
B
Blevins • family_with_children • us
4
Pros:

Breakfast was cold and pancake machine wasn't working. The location was perfect for our basketball tournament across the street at Fun City.

Cons:

Bathroom was kind of dirty, fridge didn't work and we wanted to keep our leftover pizza and mexican in there. No tissues in the room. No towels at the pool. No housekeeping in sight. yikes!

2026-01-26 • via Nuitee
K
Karin • solo_traveller • ch
7
2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
7
Cons:

$250 for a 1 night stay. Very overpriced for the location and very minimalist decor. Pool closed but no notifications prior to booking.

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Staff was very friendly and she kept making fresh cookies while my family was in the lobby. The room was very spacious, clean and comfortable.

Cons:

N/A

2026-01-08 • via Nuitee
J
Jessica • family_with_children • us
10
2025-12-07 • via Nuitee
A
Ashley • family_with_children • us
10
2025-11-13 • via Nuitee
J
Janice • family_with_children • us
10
2025-11-10 • via Nuitee