Fairmont Winnipeg

Hotels
•
Fairmont Hotels & Resorts
8.2 (554 reviews)
2 Lombard Place , Winnipeg , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (named mentions such as Martha)
Excellent downtown location; walking distance to attractions
Comfortable bed and linens
Pet-friendly policy
In-room coffee and complimentary bottled water at front desk
Cons:
Rooms are dated, sometimes damaged and feel worn
Cleanliness concerns reported by multiple guests
Poor sound isolation; small rooms; noisy/weak shower and occasional lack of heat
Perceived poor value and overpriced services/food
Occasional operational issues: construction, wifi outage, missing conditioner

Categories

Cleanliness
6.5
Multiple guests reported not-as-clean rooms and 'felt dirty' rooms; cleanliness is a noticeable weakness.
Service
10
Staff repeatedly described as friendly and helpful (Martha at front desk called out, friendly door staff, staff tried their best). Service is a clear strength.
Location
10
Many reviews praise the downtown, walkable location and convenience; location is consistently excellent.
Room Quality
6.5
Guests noted dated, damaged or small rooms, poor sound isolation, noisy/weak shower and occasional lack of heat; room quality is below expectations.
Amenities
9
Positives include in-room coffee, bottled water at front desk, pet-friendly policy and high security; some issues reported (wifi outage, missing conditioner) but basic amenities are well provided.
Value for Money
6.6
Multiple complaints about being dated for the price point and overpriced services (e.g., high room service/food fees) indicate perceived poor value.
Food and Beverage
7.2
Specific complaints about overpriced items (e.g., $18 oatmeal plus delivery fee) and guests skipping breakfast, tempered by in-room coffee and available options.
Overall Experience
9.8
Despite room/cleanliness/value issues, consistently strong service and prime location lead to an overall positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 00:57

Property Description

Prime Location in Downtown Winnipeg
This hotel is ideally situated in downtown Winnipeg, providing guests with easy access to the city's attractions and entertainment. Being directly connected to the underground shopping area offers convenience and a unique shopping experience.

Luxurious Amenities
Guests can indulge in the saltwater pool with stunning city views and dine at the on-site restaurant. The rooms are well-equipped with cable TV, coffee makers, bathrobes, and minibars. With 24-hour room service, guests can enjoy ultimate comfort and convenience during their stay.

Wellness and Business Facilities
The Fairmont Winnipeg boasts a modern fitness center, a full-service business center, a hot tub, and a steam room. Whether guests are looking to stay active or relax, this hotel offers facilities to cater to every need.

Experience luxury and convenience at the Fairmont Winnipeg. Book your stay now for an unforgettable experience.

Important information:

Please note that renovation work will be carried out until the end of 2027.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YWG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed.
    People no matter the age stay for CAD 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 23 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 554 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 9
Value for Money: 6.6
Food and Beverage: 7.2
Overall Experience: 9.8
H
Helen • couple • ca
7
In town for a wedding. Good location for all things downtown.
Pros:

Bed and linens were comfortable. Air conditioning was good. In room coffee appreciated. Bottled water daily at front desk was useful.

Cons:

The whole hotel is dated for the price point. Shower was noisy and weak pressure.

2026-06-23 • via Nuitee
J
Jeff • couple • ca
7
It was good but I expected a less worn and cleaner from Fairmont
Pros:

Staff and location

Cons:

Not as clean as it could have been

2026-06-17 • via Nuitee
C
Cheryl • couple • ca
7
Adequate.
Pros:

Location was good

Cons:

Services were wildly overpriced - $18 for oatmeal???? With a $7 delivery fee for room service on top of that? Give me a break.

2026-06-11 • via Nuitee
K
Karen • solo_traveller • ca
7
2026-06-07 • via Nuitee
C
Chandapiwa • solo_traveller • bw
8
2026-06-07 • via Nuitee
A
Adetola • couple • gb
10
2026-06-06 • via Nuitee
F
Fatima • solo_traveller • us
10
Definitely a MUST
Pros:

Martha at the front desk was exceptional!;

2026-05-29 • via Nuitee
C
caroline • couple • ca
10
Pros:

Staff friendliness

2026-05-25 • via Nuitee
C
Carole • solo_traveller • ca
9
Enjoyed my one night stay - staff was very friendly
Pros:

Location and pet friendly

Cons:

All was good

2026-05-24 • via Nuitee
V
Viktor G • family_with_children • ca
7
It is not a real Fairmont
Pros:

Staff - they tried their best to provide a good service. It is still Fairmont - some prestige can be felt though it was not what I expected

Cons:

Letters of the sign on the facade (up on the very top and also above the entrance) do not have all the lights, so they are only partially visible at night - it is a shame for Fairmont. Rooms are very small, sound isolation between the room and the corridor is terrible - I could hear 100% of everything that was happening behind the door. They did not have any heat and a few days when it was cold we feel uncomfortable. I am afraid this is one of the worst Fairmont hotels in North America.

2026-05-23 • via Nuitee
S
Scott • couple • ca
3
Facility does not reflect brand
Pros:

Property is in desperate need of refurbishment

Cons:

Damaged, dated rooms that felt dirty.

2026-05-22 • via Nuitee
S
Steve • solo_traveller • ca
5
2026-05-16 • via Nuitee
F
Francis • solo_traveller • ca
10
2026-05-12 • via Nuitee
B
Barbara • solo_traveller • ca
9
2026-05-04 • via Nuitee
C
Carla • solo_traveller • us
4
Pros:

Friendly door staff

Cons:

No conditioner/empty conditioner bottle in shower

2026-05-03 • via Nuitee
C
Chantal • couple • ca
8
2026-05-03 • via Nuitee
S
Sandy • couple • ca
10
2026-05-01 • via Nuitee
V
Vecca • family_with_children • ca
9
2026-04-27 • via Nuitee
J
jim • solo_traveller • ca
10
Very convenient for my trip. Everything in walking distance.
Pros:

Didn't have breakfast but the location can't be beat.

Cons:

Construction happening during my stay

2026-04-25 • via Nuitee
P
Patti • couple • ca
5
2026-04-22 • via Nuitee