Fairmont Hotel Macdonald

Hotels
•
Accor
8.8 (168 reviews)
10065 100 St Nw, Edmonton, Alberta, T5J0N6 , Edmonton , CA
1-780-424-5181

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Pets allowed

Facilities

Fitness facilities
Front entrance ramp
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly and helpful staff
Cons:
Noise from neighboring rooms
Issues with plumbing and internet

Categories

Cleanliness
8.59
The property is pristine, but thin walls and noise noted.
Service
9.27
Staff were friendly and accommodating, though some issues noted.
Location
8.41
Proximity to attractions is good, but the area has issues with homelessness.
Room Quality
8.86
Rooms were great, but some features (like windows) are dated.
Amenities
8.99
Facilities are nice but could use updates; salt pool is a plus.
Value for Money
8.75
Prices are high for the overall experience, especially dining.
Food and Beverage
8.5
Food quality and service could be better for a hotel of this caliber.
Overall Experience
9.06
Overall stay was enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:40

Property Description

Experience the elegance of Fairmont Hotel Macdonald, a true Edmonton gem that promises an unforgettable stay.

Luxurious Amenities: Dive into relaxation with not one, but two indoor swimming pools, or unwind in our health club and sauna, ensuring every guest finds their perfect escape.

Culinary Delights: Savor local flavors at The Harvest Room, or opt for convenient 24-hour room service for a cozy night in. Begin your day with a delicious full breakfast, setting the tone for adventure.

Prime Location: Nestled in the heart of Edmonton, the hotel is just minutes away from iconic attractions like the Edmonton Convention Centre and the Royal Alberta Museum, making it the perfect base for exploration.

Don’t miss out on the chance to indulge in comfort and luxury – book your stay at Fairmont Hotel Macdonald today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EIA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 168 reviews
Cleanliness: 8.59
Service: 9.27
Location: 8.41
Room Quality: 8.86
Amenities: 8.99
Value for Money: 8.75
Food and Beverage: 8.5
Overall Experience: 9.06
M
Mike
4
Pros:

old hotel with doors that rattle when you're neighbours get in, thin walls so you can hear everything your neighbours are doing and the unhoused freely roaming the hotel. no security around each time we returned to the hotel after midnight.

2025-10-05 • via Nuitee
C
Cherlyn
10
Pros:

10 dollar cab ride to Roger's Arena

2025-10-05 • via Nuitee
S
Sarah • family
4
Pros:

We had stayed at the Hotel Macdonald several times before... but this time was disappointing. I think that when you market yourself as the classiest hotel in town and charge those rates, then you better get the details right. Breakfast in the Harvest Room was very average, though expensive. Music in the bar was loud and inappropriate for the historic setting. Rooms were a bit depressing.

2025-09-30 • via Nuitee
J
Jennifer Ellen Louise
10
Pros:

open a little earlier for coffee/tea.

2025-09-26 • via Nuitee
N
Niloufar
6
Pros:

Bedding hot and bed not so comfortable. Everything else was fine.

2025-09-22 • via Nuitee
B
BRADLEY • partner
10
Pros:

This property is pristine and a gem in the City of Edmonton. The service is 5 star and the employees are friendly and knowledgeable

2025-09-20 • via Nuitee
M
Mike • family
10
Pros:

Overall we enjoyed this property and the staff.
Our one and only issue came up the morning we checking out; the washroom pipes stopped draining. The tub wouldn’t drain and toilet as well. When I brought this up to front desk with were kind and took care of us. This was just a issue with buildings of this age.

2025-09-16 • via Nuitee
J
Jennifer
8
Pros:

Hotel is beautifully renovated and clean. Staff meh.

2025-09-16 • via Nuitee
F
Fonda • family
8
Pros:

The rooms are great but windows are old. You can hear street noise. Staff attendances are not very eager to help. The salt pool is nice but needs update.

2025-09-15 • via Nuitee
A
Amber
8
Pros:

There was loud people a few doors down - likely coming back from the Morgan Wallen concert until late at night which was unfortunate. But the cot was all set up when we got there which was perfect.

2025-09-15 • via Nuitee
E
Erkan
8
Pros:

The food and service on the patio restaurant can be improved. The service was slow and the food quality was less than fitting for a hotel like Fairmont.

2025-09-11 • via Nuitee
R
Richard • family
10
Pros:

Down town Edmonton is not a great place, there are a lot of homeless people and some sleep in the park in front of the hotel

2025-09-06 • via Nuitee
D
Daniela
10
Pros:

The view and state of the property is excellent as well as the food

2025-09-06 • via Nuitee
I
I Nelson • partner
6
Pros:

Priya from room service was great. Almost everyone else didn’t really care. We could not get the bed lights off at 3 am. The night manager, who was unable to turn them off, was outright rude. I ended up having to cover the lights with towels so that we could get to sleep. They fixed it the next day. Then the internet went out and two technicians were in the room for more than an hour. Many staff members asked how was our stay but gave us a “Sorry “ at most. Only when we checked out the day manager gave us two nights free parking. Far from adequate compensation for such an expensive hotel.

2025-09-06 • via Nuitee
T
TONY CHUANG CHING • family
8
Pros:

Every time need requests water bottles and dental care tool too.
I thing one time requests rest should refill every day.

2025-08-30 • via Nuitee
B
Bob
10
Pros:


Beautiful historic hotel with the best views of the Edmonton river valley. Food and drinks number one. We were upgraded to a suite for my wife’s birthday.. how awesome.

2025-08-29 • via Nuitee
V
Verified traveler
10
Thoughtful additions
Pros:

They went above and beyond to help us celebrate our nephew's 10th birthday- we walked into the room with a mini cake and toys waiting for us. Plus, the room was absolutely beautiful. The pool was a big hit for the nephew and I as well.

2025-08-29 • via Nuitee
J
Jason • partner
10
Pros:

Amazing staff

2025-08-27 • via Nuitee
R
Reza
10
Pros:

Staff are so professional and friendly in the same time!

2025-08-25 • via Nuitee
V
Vernon • family
10
Pros:

Great hotel

2025-08-21 • via Nuitee