Grand Palace Hotel

Hotels
8 (828 reviews)
Queen Alia Street , Amman , jo

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Good location
Decent breakfast options
Cons:
Poor cleanliness
Old furniture
Service problems at reception

Categories

Cleanliness
6.58
Some reviews mention poor cleanliness and old conditions that need urgent renewal.
Service
8.55
Most reviews express satisfaction with staff's kindness and helpfulness.
Location
9.09
Several reviews highlight the great location of the hotel.
Room Quality
7.04
Comments indicate old furniture and need for renovation in some rooms.
Amenities
8.07
Amenities described as fair, with good breakfast options.
Value for Money
8.03
General sentiment leans positive, considering the pricing.
Food and Beverage
8.58
Breakfast received favorable comments regarding variety and taste.
Overall Experience
8.05
Reviews indicate a generally satisfying stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:50

Property Description

Ideal Location for Business and Leisure
Located in the heart of Shumesani, adjacent to key landmarks, this hotel offers convenience for both business and leisure travelers.

Versatile Meeting Facilities
With a multipurpose room accommodating up to 100 people, our hotel is the perfect venue for your meetings or special events.

Culinary Delights at Grand Restaurant
Experience a culinary journey at our Grand Restaurant, serving delectable meals for breakfast, lunch, and dinner. Our dedicated chefs and service team ensure a memorable dining experience for every guest.

To make the most of your stay in Amman, book now and let us take care of the rest!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 828 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
H
hanna • family_with_children • be
3
Jammer dat er persoonelijk gegevens gedeeld met vreemde personen
Pros:

Locatie

Cons:

Dat mijn GSM nummer is meegegeven aan een taxichauffeur. op 16 april om 7u am zijn we uitgecheckt en hebben een taxi genomen. Voorheen hadden we een discussie met een taxichauffeur. We hadden een vast bedrag afgesproken voor ons tour en hij hiel daar niet aan en eiste meer geld dan dat we hebben afgesproken. Hij zou ons normaal brengen naar de airport maar hebben een andere taxi genomen omdat hij niet correct is. Hij is naar dit hotel gekomen en gevraagd naar een telefoonnummer en heeft deze vervolgens gekregen. Jammer want dit is niet oke en privecy.

2026-04-26 • via Nuitee
S
SALEH • couple • sa
10
2026-04-24 • via Nuitee
S
SALEH • couple • sa
10
2026-04-24 • via Nuitee
R
R HUSSEIN • family_with_children • nl
10
Pros:

Everything is clean, the stuff is very kind i recommend

Cons:

Nothing

2026-04-16 • via Nuitee
اسامه • solo_traveller • sa
8
لطيف جدا
Pros:

كل شيء

Cons:

لا شيء

2026-04-16 • via Nuitee
H
hanna • family_with_children • be
8
Goed
Pros:

Grote hotel en locatie

Cons:

Kamers wat verouderd

2026-04-09 • via Nuitee
I
ibrahim • family_with_children • jo
10
2026-04-08 • via Nuitee
A
Ahmed • couple • il
1
Pros:

Besides the location, is was a very bad experience.

Cons:

Our room was unavailable when we arrived, although it was already paid for. They gave us a smaller room at the nearby regency palace hotel and tried to convince us it was the same. It was very dirty. The room was dusty. Pillow covers were stained and had hairs on them. The bathroom was not very clean. The AC was not working. It was terrible, we left after one night and moved to another hotel.

2026-03-27 • via Nuitee
M
Mariam • couple • us
7
2026-03-19 • via Nuitee
T
taha • couple • il
10
2026-03-12 • via Nuitee
N
Nabeel • couple • jo
10
فاملي
Pros:

خدمه ممتازه وموظفين رائعيييين

Cons:

بصراحه اني طلعت من الفندق

2026-03-05 • via Nuitee
M
Mahmoud • couple • sa
9
مكان جيد وقريب من الخدمات طاقم العمل جيدين
Pros:

الفندق جميل وهادئ طاقم الاستقبال متعاونين جدا وقاموا بتلبية طلبي شكرا لهم جميعا

2026-02-11 • via Nuitee
L
Lekhamani • solo_traveller • in
9
Overall good experience at affordable price
Pros:

Very much

Cons:

Location and value for money

2026-02-11 • via Nuitee
F
Fadi • family_with_children • ps
9
2026-01-30 • via Nuitee
فهد • family_with_children • sa
8
رائعه
Pros:

الموقع ممتاز والاجواء رائعه في الفندق
الافطار رائع وعالمي و مميز

Cons:

قطع الاثاث قديمة نوعاً ما وتحتاج الي تجديد

2026-01-25 • via Nuitee
C
Chadda • couple • fr
10
2026-01-25 • via Nuitee
عامر • family_with_children • jo
8
2026-01-19 • via Nuitee
سالم • couple • sa
10
2026-01-18 • via Nuitee
S
Saleh • couple • sa
8
2026-01-12 • via Nuitee
I
iacovosi • family_with_children • cy
10
2026-01-07 • via Nuitee