Holiday Inn Ellesmere Port by IHG

Hotels
•
IHG
9 (2421 reviews)
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL , Ellesmere Port , GB
44-15-13568111

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Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Blocked toilet issues
Dated bathroom

Categories

Cleanliness
8.39
Generally clean with some issues regarding blocked toilets.
Service
9.86
Staff are very friendly and helpful, praised multiple times.
Location
9.4
Ideal location for visiting local attractions like Cheshire Oaks.
Room Quality
8.35
Rooms generally clean and comfortable, but some issues mentioned.
Amenities
8.38
Good amenities but lacking in certain room features.
Value for Money
9.34
Strong value, especially considering location and service.
Food and Beverage
8.89
Breakfast praised but need more options for kids.
Overall Experience
9.36
Overall experience very positive with great staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:47

Property Description

Experience unparalleled comfort and convenience at Holiday Inn Ellesmere Port, your gateway to adventure and relaxation.

Recreational Amenities
Unwind and recharge with our fantastic recreational facilities, including a state-of-the-art health club, indoor pool, and soothing sauna. Perfect for families or solo travelers looking to elevate their stay.

Dining Options
Indulge in culinary delights at our on-site restaurant, or enjoy 24-hour room service for those cozy nights in. Don't miss our daily buffet breakfast, featuring a variety of hearty options to kickstart your day.

Business and Event Facilities
Whether you're traveling for work or planning a special event, our business center and versatile meeting spaces cater to your needs, supported by complimentary wired internet access.

Elevate your stay with comfort and style—book your room today at Holiday Inn Ellesmere Port!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9
Based on 2421 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
C
Carolyn • solo_traveller • gb
10
Pleasant experience
Pros:

Staff friendly. Easy to find. Good car park

Cons:

Air conditioning at night, but I might not have adjusted it to be quiet.

2026-03-07 • via Nuitee
A
Amanda • couple • gb
10
Pros:

Excellent location, facilities 10/10, staff friendly, comfortable clean rooms.

Cons:

Nothing everything was 10/10

2026-03-07 • via Nuitee
D
Daniel • solo_traveller • gb
8
Great stay, excellent location
Pros:

Excellent customer service throughout my stay

Cons:

Pool was a little small

2026-03-06 • via Nuitee
J
Johnson • family_with_children • gb
10
2026-03-05 • via Nuitee
S
Susan • family_with_children • gb
7
Pros:

Hearty breakfast
Good dinner

Cons:

Noise from adjacent rooms
Dirty stairs and stained carpet in room

2026-03-04 • via Nuitee
C
Carole • family_with_children • gb
9
Very pleasant stay. Good breakfast and helpful staff
Pros:

Staff were all very good, paticularly Jose in the restaurant. When she realised I was visually impaired, she explained the details of breakfast and helped me with my choices. Lively lady.

Cons:

We stayed prior to travelling to Liverpool airport and we thought the hotel was closer than we realised, but that was our fault and not the hotels.

2026-03-04 • via Nuitee
D
DALE • family_with_children • gb
10
Pros:

Great staff. All very helpful and friendly

2026-03-04 • via Nuitee
D
Darren • extended_group • gb
4
Perfect for us meeting with family. Friendly staff, great breakfast
Pros:

Clean, modern.

Cons:

Expected a king size bed when paying for a king superior

2026-03-04 • via Nuitee
D
David • family_with_children • gb
9
2026-03-04 • via Nuitee
J
James • couple • es
10
Excellent location and facilities
Pros:

The standard of presentation, cleanliness and warm welcome and genuine friendliness of the staff. Good food. Reasonable pricing and ample parking

Cons:

Poor WiFi and poor mobile reception

2026-03-03 • via Nuitee
J
Jane • couple • gb
8
Will definitely return
Pros:

Lovely location over looking the canal. Very clean, friendly staff and a good breakfast.

2026-03-03 • via Nuitee
E
Erin • couple • gb
8
Great short stay
Pros:

Car park, close to train station, clean, bar open late

Cons:

Pay for 2 single beds

2026-03-03 • via Nuitee
L
Laurie • family_with_children • gb
10
2026-03-02 • via Nuitee
A
Andy Evans • solo_traveller • gb
9
Pros:

Staff were all very friendly. Food was excellent. Great value!

2026-03-02 • via Nuitee
L
Lisa • couple • gb
9
Lovely and comfortable
Pros:

Clean and comfortable

Cons:

Breakfast menu

2026-03-02 • via Nuitee
S
Sharon • couple • fr
9
Pros:

Excellent location. Very friendly staff

Cons:

Nothing

2026-03-02 • via Nuitee
A
Andrew • family_with_children • gb
10
Pros:

Staff were great, breakfast and dinner were good. Overall recommended

2026-03-02 • via Nuitee
S
Shannon • couple • gb
9
Fab!
Pros:

Layout, location, parking, lovely staff

Cons:

The beds and pillows were a little too soft for my liking but that isn’t a dealbreaker

2026-03-01 • via Nuitee
A
Anna • family_with_children • gb
10
A fabulous stay in Cheshire! Comes highly commended!
Pros:

The staff is second to none. Makes this hotel a true jewel. We will be back! Thank you Steven’s the team!

2026-03-01 • via Nuitee
C
Craig • family_with_children • gb
9
Pros:

Amazing location. Good cozy bar. Nice restaurant. Faultless room. Staff attentive . Absolutely next level. Hotel manager Steve and young lady behind the bar. Deserve a special mention. Will be back.

2026-03-01 • via Nuitee