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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Indoor pool
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Paid WiFi
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Waterfront Hotel
Convenient Location: Located just 2.8 miles from Cheshire Oaks Designer Outlet and a short walk to the National Waterways Museum, our hotel offers easy access to major attractions and the motorway network.
Leisure Club: Enjoy our leisure club featuring a heated pool, gym, and sauna. Relax and unwind during your stay with us. Remember to reserve your 45-minute slot at the pool before arrival.
Free Parking and Air-Conditioned Rooms: Benefit from complimentary parking and stay in our comfortable air-conditioned rooms. Experience a hassle-free stay with us.
Experience comfort and convenience at Holiday Inn Ellesmere Port/Cheshire Oaks. Book your stay now!
Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.
All children over the age of 13 -17 stay free of charge sharing with parents but will be charged for all meals taken including breakfast.
Please be aware that during school term time. Swimming lessons will be taking place on the following times:
Mondays 10.30am – 12.30pm (2hrs)
Mondays 9.15am – 10.00am (.45 mins)
Tuesdays 10am – 1.30pm (3.5hrs)
Wednesdays 10am – 1.30pm (3.5hrs)
Thursdays 10am – 1.30pm (3.5hrs)
Fridays 10am – 2pm (4hrs)
Saturdays 10am – 3.15pm (5hrs)
Sundays 11am -3pm
The main hotel restaurant will be closed on the night of Christmas day.
Please note that there are no rooms located near the swimming pool.
PLEASE ENSURE YOU RESERVE A 45 MINUTE SWIMMING SLOT PRIOR TO ARRIVAL.
Children of any age are welcome.
Children 12 years and under sharing with parents stay and dine free of charge eating from the children’s menu only.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies:
0 - 2 years-Free.
Cot upon request, all cots are subject to availability.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
A deposit may be required at the property.
Location
Guest Reviews
staff friendly, room clean, very quiet in hotel when in bed, breakfast was lush plenty to chose from, afternoon very nice, early check in was great, nice having the canal outside
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Friendly staff good service clean room
Pillows were very uncomfortable
Lovely and clean
The canals, the breakfast was nice and hot
No fridge in room
Sandra on reception was fantastic, we arrived late and due to a wedding in the hotel no food was available. Sandra arranged for us to have some food prepared.
Lovely hotel, part of an old canal wharf. It's just a shame that the immediate area around the hotel is very neglected and uninviting
The location and it felt like home
Great location with great amenities. Rooms were clean and perfect for our stay. The kids liked their goodie bags on arrival and received a wrist band to swap for a snack at the bar. The bar and restaurant were lovely, clean and staff attentive. Our evening meal was a little disappointing and we waited over an hour for our meal ( a little diffcult with two hungry tired children to entertain) the meal wasnt that great either but the wait i believe was due to last min staff shortages.
Breakfast however was fabulous, great choice and lovely and fresh!
The wait for our evening meal was disappointing.
Staff were all friendly and welcoming, it was clean, breakfast was good. The kids even received a treat from reception on check in.
Nothing, it was all good.
The hotel and staff went out of their way to accommodate children.
The pool facility was good.
The pillows were not the most comfortable
Location was great,staff were friendly and it was clean,comfortable and really good value for money
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location and that it had everything on site such as restaurant and bar.
Swimming pool was great and staff there very friendly and helpful.
nothing
Nice area
Shower didn’t work room 308
Excellent hotel within a short drive of Cheshire Oakes Retail Park and Chester city centre and the wonderful Zoo. The hotel is very clean and tidy and the staff are incredibly friendly and helpful. The room was clean and the bed was comfy so a great night sleep. Had a very nice evening meal in the restaurant looking out to the canal and boat museum. The breakfast was also great with a good choice of hot and cold food and drinks. Definitely recommend to anyone. A big thanks to all the staff.
Not a lot of amenities within walking distance if you have any walking difficulties but easy to get to in a vehicle.
Nothing!!!
The manager had to be one of he rudest people I have ever met at a hotel. I paid for a large room and walked in to have a huge spider in the window. When I called no answer. Then I went downstairs and she acted like I was crazy to ask to change rooms. Then she took about 20 minutes to finally offer us what must be the worst room at the hotel. I told her I would happily pay more to which she ignored it and said there were no options which I know was a lie cause there were two master suites that were labeled “vacant”. The carpet in the room we got was soooo scary. The value for money was terrible and done get me started on the view from the window which was poles from the scaffolding and the parking lot. Don’t go here unless you want to waste your money…terrible…terrible…terrible…
The room and the leisure centre
One woman aycreception was not at all helpful
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